How digital transformation is changing marketing

DIGITIZATION The digital transformation has affected and fundamentally restructured companies and marketing. Customer requirements and the number of communication channels have grown exponentially. High-caliber experts will discuss this digital transformation at the Smart Business Day. An interview with Dr. Tim Dührkoop, COO of Namics. (more…)

«From the trash can to a sought-after resource pool…»

CUSTOMER SERVICE Christoph Oggenfuss* reports on the 2014 Yukon Daylight Customer Service Summit and presents key elements for companies to focus on their customers. (more…)

How brands and companies survive in oversaturated markets

BOOK TIP In the book "Positioning", first published in 1981, authors Al Ries and Jack Trout focus not on the product, but on the customer's memory. getAbstract raves about this brilliantly written classic. (more…)

How to surf along on the mobile wave

MOBILE MARKETING The rapid boom in smartphones and tablets is a major challenge for marketing departments: what measures and campaigns can be used to reach consumers in the mobile world? What are the dos and don'ts? Mobile marketing experts outline the current trends. (more…)

The agency as a springboard?

die-agentur-als-sprungbrett-mk-marketing-kommunikation
Reto Baumgartner is the owner and member of the management board of MySign AG and is primarily involved in digital branding.Motivated employees are the most valuable resource of a successful agency. That's why it pays to invest in personnel support and development. Appreciation, exciting projects, pleasant workplaces and a culture of open communication are factors that strongly influence satisfaction, along with good remuneration and regular working hours. If the majority of these factors are right, attempts to entice employees away stand little chance. After all, why take a risk if you are satisfied, there is a good working atmosphere, your own job is relatively secure and you can openly address any problems or occasional dissatisfaction with your line manager?In rare cases, however, it does happen. Employees are successfully poached even though they are completely satisfied and had no intention of changing jobs. In this case, it is usually a special challenge that appeals. If one of the stars in the Swiss corporate firmament comes knocking and has an exciting position to offer, then a closer look is very tempting, despite all the love for the existing employer. This is understandable. An opportunity like this doesn't come along every day.For the agency management, this is frustrating at first. You lose a good employee whom you have trusted, relied on and experienced a lot with. It is a loss from both a business and a human perspective.On the other hand, the agency can also be proud that a top company took notice of one of its "home-grown" employees. This underlines the quality of its own team members / people and their work. And even if you lose a good employee, they remain as an ambassador even after their departure and can still be very valuable.

Neuromarketing evaluation

To the evaluation of the survey on neuromarketing including infographic here.

SBB - I'm coming home

"Profile neuroses don't come into my office".

In our series «13 Questions for...,» Gabriel Peisker, Creative Director and co-founder of Erdmannpeisker, reveals to whom he swore he would never become a graphic designer—and what other careers, besides carpentry, he could have imagined pursuing.

gabriel-peisker

1. what would you work for free for one month?
Charities that want to improve the world with a lot of effort and little resources.

2. was there a moment in your life when you thought: Wow. This is great. And it's from me!
This feeling was strongest after a nighttime protest at the Kunstgewerbeschule Basel. The heated debate among students and school administration led to the mural being left standing as an expression of the 1980s movement.

3. the best testimonial ever?
Spontaneously, the legendary Vitra campaign from the 1980s comes to mind - I mean, Miles or Louise Bourgeois sat on a chair for advertising.

4. what do you personally think about the effect of advertising?
Society today is clearly advertising savvy. Effective advertising knows this and advertises in agreement with the target group, not only demanding but also giving. This engagement anchors a brand.

5. what does not come to the office under any circumstances?
Profile neuroses. Very exhausting.

6. if you had not become an advertiser - what then?
Since chance has played a not insignificant role in my life, I'll give you a few professions to choose from: Director, writer and carpenter.

7. is the opinion true that you can't grow old in agencies, or is that a prejudice?
Nonsense. Natural curiosity and a basic sporting attitude work wonders.

8. has your media behavior changed in the last three years?
I'm trying to focus my professionally erratic media behavior more again. For the good of everyone - family, employees and me.

9. what do you see as the biggest challenge for advertising at the moment?
The basis is still a strong big idea. Today, however, this must be communicated in ever new channels in a way that is appropriate for the media, so that the fractal perception of the brand can be controlled in a targeted manner.

10. what is impossible for you to do without?
Art and sport. The lack of both quickly makes me unenjoyable - even if I can only admit this badly.

11: What do you think about owned media?
A lot. Here, exciting storytelling can lead a brand to more profile and depth. But even if this is difficult to program, the goal should always be Earned Media as well.

12. who or what inspired you to enter the advertising/communications industry?
My father. After my trial apprenticeship at an agency, I swore to him that I would never become a graphic designer. He laughed.

13. what would you not advertise under any circumstances?
Cigarettes and the SVP.

1999 founded Gabriel Peisker together with Sybille Erdmann the agency Erdmannpeisker. The two got to know and appreciate each other at Smart in Biel. What started small is still small today, but with big brands and award-winning work. For the mountain sports equipment manufacturer Mammut, the Biel-based creative agency creates irritating images in the Alps together with hundreds of mountaineers. This involvement campaign not only won gold at the Effi in 2012, but also at the Marketing Trophy, where it also won the audience award. The agency's other clients include companies such as Rivella, Smart, Swisslos and Darvida.

The "13 Questions" appear both online and in the print edition of Werbewoche.

What apps can really do

APPS & CUSTOMER LOYALTY All-rounder or just hot air? After the hype of the early years, it is now becoming clear which apps are successful in everyday life and what it takes to use them as a useful customer loyalty tool. (more…)

The digital future of stationary retail

BOOK TIP In the book "The digital future of stationary retail", Andreas Haderlein shows how retailers can benefit from digitalization. getAbstract misses the common thread in the book in some cases. (more…)

From Workplace to Workspace

CONTENT & COLLABORATION Christoph Oggenfuss* summarizes the highlights of the Gartner Portals, Content & Collaboration Summit 2014 in London. He has formulated five theses on the subject, including the myth of "gamification" and Knowledge Management 2.0. (more…)

Faster and in the right beat

PUBLICATION SYSTEMS Intelligent business communication was the theme of Cenday 2014 on September 18 in Zurich. It has to be fast and take place at the right pace. (more…)
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