The study was conducted in cooperation with IAB Switzerland, the Bundesverband Digitale Wirtschaft (BVDW) e.V. and IAB Austria.
For example, 58 million Internet users between the ages of 16 and 69 from the North Sea and Baltic Sea to the Swiss Jura and Styria are online on a weekday via PC or laptop (CH: 88 percent, D and A: 92 percent), and the daily usage time via these devices is over three hours (CH: 179 minutes, D: 195 minutes, A: 200 minutes). More than half of Internet users in the three countries go online via smartphone (CH: 59 percent, D: 55 percent, A: 54 percent,). These 32 million mobile users in the DACH region are online on average for more than one and a half hours on a weekday via mobile device (CH: 100 minutes, D and A: 95 minutes).
Internet leads the way in media use
In terms of weekday media and device use, the Internet (use via laptop/desktop) is clearly in first place in all three countries, followed by TV. In third place in the ranking, a differentiated picture emerges, which underlines the generally slightly higher mobile affinity of the Swiss: While in Switzerland, the smartphone is in the user's favor there with 59 percent, in Germany and Austria radio (D: 62 percent, A: 58 percent) is in third place. In Switzerland, daily newspapers (51 percent), radio (50 percent), magazines (39 percent), tablet (36 percent) and smart TV (15 percent) follow in the other places.
Media meshing is a matter of course
Media meshing, i.e. the parallel or linked use of at least two media, is a matter of course for online users in the DACH region - across all media. For nine out of ten of those surveyed, TV in particular is the additional medium of choice (D: 92 percent, A: 90 percent, CH: 90 percent). But radio (CH: 84 percent, D: 82 percent, A: 83 percent) and the Internet via tablet (CH: 85 percent, D: 84 percent, A: 80 percent) also rank highly as parallel media.
Media meshing in the form of social TV buzz is the trend. On average, more than 40 percent of respondents read online comments on the social web at least occasionally in parallel with the TV program (CH: 46 percent, D: 48 percent, A: 41 percent). However, only around one fifth do so themselves (CH: 21 percent, D and A: 17 percent).
In terms of Internet use parallel to TV, laptop/desktop (CH: 72 percent of respondents, D: 80 percent, A: 76 percent) dominate among digital devices in all three countries, ahead of smartphone (CH: 54 percent, D: 53 percent, A: 50 percent) and tablet (CH: 33 percent, D: 28 percent of respondents, A: 22 percent).
Digital channels are all-round companions for all walks of life
Whether shopping, information or communication - the Internet is highly relevant in all three countries in all areas of life. It is clear that the Internet stands above all for speed or real time, transparency and connection or networking. The top three activities on the Internet among Swiss, German, Austrian and online users are ordering or buying products (CH: 67 percent, D: 83 percent of respondents, A: 75 percent), following current events (CH and D: 74 percent, A: 73 percent) and contact/communication with friends and acquaintances (CH: 75 percent, D: 71 percent, A: 73 percent). More than one in four respondents now also use the Internet to contact the authorities or political parties.
Digital commerce is booming
Shopping via the Internet is the order of the day in the DACH region. In the DACH region, 40 million online shoppers made online purchases via laptop/desktop last month (CH: 57 percent, D: 71 percent, A: 63 percent), 13 million via smartphone/tablet (CH: 25 percent, D: 22 percent, A: 21 percent). In terms of power shopping (more than 6 purchases in the past month) via laptop/ desktop, German online shoppers are ahead of Swiss and Austrian shoppers in terms of numbers (CH and A: 10 percent each, D: 17 percent,), while on smartphone/tablet, Germans and Swiss (6 percent each) are just ahead of Austrians (5 percent). In terms of spending on online shopping, it can be seen that on average around one third of online shoppers in the DACH region spent at least EUR 151 on purchases online last month (CH: 38 percent, A: 34 percent, D: 31 percent).
Wearables on the rise
Wearables, i.e. Internet-enabled devices (glasses, watches, contact lenses, etc.) that can be worn directly on the body, are a topic that online users in Germany, Austria and Switzerland are already dealing with intensively. More than half of all Internet users in the three countries are familiar with smart devices (CH: 56 percent, D: 57 percent, A: 60 percent). On average, more than 10 percent have already used such devices (CH and D: 14 percent each, A: 10 percent), and at least one in three can currently imagine using them (CH: 41 percent, D: 34 percent, A: 37 percent).
Conclusion - Key Results
The country comparison shows: In many areas, the 58 million Internet users are similar - but there are also differences.
Swiss onliners, for example, have a particular affinity for mobile, while German onliners make more purchases online overall than neighboring countries.
The use of devices for Internet use is dominated by laptops/desktop PCs, supplemented by smartphones, tablets and smart TVs.
Already 18 million onliners in the DACH region own an Internet-enabled TV, but usage is (still) low.
Almost every online user (also) uses media simultaneously, especially TV. Social TV buzz is the trend - 37 million online users in the DACH region read TV comments from other users at least rarely, and 21 million write them themselves online.
The Internet is regarded as an all-round medium for all aspects of life, whether shopping, information or communication.
Mobile payment is partly known, but the interest in using it is (still) rather low.
More than half have heard of wearables, and over a third are interested.
Stephan Obwegeser, President IAB Switzerland: "With the findings from the DACH Internet Usage Study, theses, gut feelings and assumptions can now be backed up with hard facts. Thanks to the excellent cooperation between the three countries, the relevant key figures are not only available on a country-specific basis, but also in a cross-country comparison. The result is clear: the digital medium is even more firmly anchored in people's everyday lives than the advertising market currently reflects. We are somewhat proud of the fact that we are the Swiss leader in mobile usage. But mobile is not only the favored means of online access, it is also increasingly displacing traditional media. And since a study is only as good as the access to the relevant data, an online dashboard is available that professionally prepares and presents the relevant findings at the click of a mouse."
To use the overall results of the DACH study, which will be continued next year, IAB Switzerland, BVDW and IAB Austria provide an online dashboard with Excel spreadsheet. Interested parties can register at Iab.dcore-analytics.com log in and obtain the total data for Switzerland, Germany and Austria or only data for the individual countries with an early bird discount of 20 percent until January 1, 2015. Members of IAB Switzerland, BVDW and IAB Austria also receive a member discount.
About the DACH Study 2014
For the study on Internet use in the DACH region conducted by the d.core media research agency, Munich, on behalf of the BVDW, IAB Austria and IAB Switzerland, 3,120 Internet users in Germany, Austria and Switzerland were surveyed as part of an online panel in the period from May 21 to June 4, 2014. The sample was selected online-representatively by age and gender from Internet users between the ages of 16 and 69. In addition to the survey of sociodemographics, media use in general (especially also parallel use) and Internet use in particular (relevance of the medium in everyday life, usage activities by end device and in the course of the day, wearables, etc.), topics and aspects such as digital commerce (purchase frequency, end devices used, expenditure) as well as the assessment of the online presence of brands and interaction with brands via the Internet were also the focus of research interest. The study results are available in a data set and, in addition to basic potential analyses for the entire German-speaking Internet region, enable diverse target group and country evaluations and comparisons.
Excerpts from the DACH Study 2014 are now available at Iab-switzerland.ch available for download free of charge.