TV advertising In the USA, targeted advertising is used to counter the fragmentation of the audience.Peter Chernin, President of the
American media giant News Corporation, is regarded as a
risk-taking thought leader in the industry. Last year, he challenged his
colleagues in the boardrooms of the major media companies in a speech
at the Forrester Consumer Forum, the current problems in the
of the television industry. One of these is the
progressive fragmentation of the television audience. Chernin's vision
is that media makers and advertisers work together. He
encouraged them to use new technologies to address the problems of
the future. "Consumers do not reject advertising per se,
but inertia," said Chernin. "The advertising industry just needs to
overhaul the methods it uses to appeal to consumers."
Differentiation by region, age and income group
The New York start-up company Visible World has Peter Chernin's
initiative is probably its greatest success. The technology company has
recently signed a cooperation agreement with Fox Network, an offshoot of the News
Corporation, was completed. In future, it will finally be available on television
advertising that is tailored to the smallest target groups. These
speaks to the viewer far more directly than any
elaborate commercial made for a mass audience.
"Print media and radio have been doing this for a long time," says Bill Katz,
Chairman of Visible World, "it is time that television
follows suit."
Something is also happening in Europe: ProSieben Sat1 has now entered into a cooperation
announced with the company to develop corresponding software in the
on the German market next year. It works
according to surprisingly simple principles. Design the rough framework
of a commercial, such as: "Off on vacation", with the relevant
Travel providers take center stage. Add pictures of people from a
desired age group. At the end, a concrete flight offer
with a regional airport. Depending on the region and
consumer budget, interchangeable at will. Such a campaign has
ProSieben Sat 1 just designed with tui as a test partner. "The concept
ensures that the customer does not even realize that there are several versions
of the commercial," says Katz. "After all, it's supposed to be personal
feel addressed."
Visible World already works with dozens of companies,
to design such campaigns for them. For the flower delivery service
1-800-flowers, for example, the advertising clip is not only displayed by region
modified, but also by income group, depending on how
wealthy the residents of the neighborhood in question are. Other
Advertising clips, such as those for the vacation island of Bermuda, are used depending on the
age group with different types of music, and
The rhythm of the images changes accordingly. In this way
the style of the clips even changes from channel to channel.
Market studies by Visible World show that viewers on the
more personalized approach. Sales for
1-800-flowers increased by 79 percent compared to the TV campaign, which
looked the same for everyone watching. "I notice that in myself too
ourselves," says Tara Walpert, the company's Head of Marketing. So
for example, when she sees an advertisement for a financial service in which
only men: "If there were a woman,
that would go down much better with me."
Promotions with changing Internet addresses
The software also allows the advertiser to enter the Internet address of the
to change the products displayed. Katz demonstrates this with the
fictitious example of a Dell laptop, for which during the program
"Wetten dass ..." could be advertised. This would enable Dell to
special offer that is only available to viewers of the
Gottschalk show, and that via the web address
www.dell.com/wetten_dass could be ordered. In this way
the computer manufacturer can track exactly how many consumers are using the
spot reacted. "It's all about the three letters: ROI",
says Katz, explaining what return on investment means.
Visible World's technology is used in the USA by the cable operator
Comcast, which uses the software in most of the 50 most important
markets, reaching almost 30 million households. "The
products help advertisers to create special advertising messages for
special viewer groups - and all of this with a
single purchase," says Dana Runnells, marketing manager for Comcast
Spotlight, the advertising arm of the company. So far, marketers such as
Daimler, Sony, Toyota, Wendys, UPS and HBO successful regional
Campaigns conducted via Comcast.
The reactions from the industry sound encouraging. "Visible World
increases the effect of advertising by placing it on
cost-effective, quickly changeable way to individual
target groups," praises Chris Rohr, President of the
of the industry organization Television Bureaus of Advertising. Eric
Schmitt, an analyst at Forrester Research, believes that even most
other cable operators will introduce such technologies. One
Forrester survey of company bosses confirms interest: 69
percent of those surveyed stated that they were involved in this so-called
"Household level TV ad targeting".
Gerti Schön
Not very likely for Switzerland
If there is talk of regionalized television advertising in the USA, then
advertisers focus on an audience the size of the population
of New York or Los Angeles, markets almost twice the size of
Switzerland. Compared with European or Swiss
The dimensions on the other side of the Atlantic are completely different.
different. The response from the industry and the media to the first
Presentation of the concept in the style of Visible World in German
Essen on the occasion of the industry event Big Picture did not fall
euphoric and gives rise to doubts among insiders as to whether the
regionalized TV advertising is enough for more than just one attempt.
For Switzerland, Christian Gartmann, Managing Director of ProSieben
Sat1 Group Switzerland, said: "I don't believe that this is compatible with our radio
and Television Act would be compatible." Apart from the legal
experts estimate that the production costs for the
advertising customers is likely to be very high. For example, a TV commercial that is
the four seasons in a modular way, relatively complex and
expensive. (rw)