Onlinerubriken Marcel Sennhauser,
Managing Director of the classifieds platform Piazza.ch, presents himself to the
Accusations that Tamedia is using third-party advertisements for its own website
mäste.WW: Swissclick
accuses Piazza.ch, since last October, not only to have
Bazarclick, but also to send their advertisers unsolicited emails. What do you say to this?
Marcel Sennhauser: Swissclick
even accuses us of spamming. I
do not understand. Because we do not send out en masse
automated emails with the same wording, but write individually
People interested in this field. That is why the
Spamming accusation not justified. And what does siphoning mean: It is
not so that we take over the advertisement integrally.
WW: But?
Sennhauser: We
publish their advertisement like an abstract on Piazza.ch. For the
Filling out the contact form, however, we link it to that
platform from which it originates. As a result, we generate these platforms
even more traffic. After that we contact their advertisers via
Contact form and write to them that they have the opportunity,
to place your ad also on Piazza.ch for free. Decide
for it, the link on third-party platforms will be deleted.
WW: How have advertisers responded so far?
Sennhauser: Because
advertising on Piazza.ch is free of charge, it is not surprising that the
most contacted sellers spontaneously agree. But if one says no
If he does not respond to our e-mail, we will let him go.
we link his ad on Piazza.ch to the third party platform.
WW: So you don't see any conflict with the Data Protection Act or with the UWG, as Swissclick complains (see below).
Sennhauser: No,
As mentioned, we write to the advertisers. With this we prove yes,
that contact with the advertiser is important to us. By the way we place
Others also write to Piazza.ch customers to ask them about their
platforms. Then we block them. This is
technically no problem, every platform can do this, Swissclick apparently
also. However, I am amazed: First, it took three months to
they noticed it, then they criticized it publicly and had it
still not stopped, at least until last week.
WW: With crawled ads, it is usually unclear how up-to-date they are. The image of Piazza.ch could suffer from this.
Sennhauser: Correct,
you never know anyway if an item offered is already sold
is. And, unfortunately, there are many platforms with ancient advertisements.
That's why we have a team of seven people who are permanently
Control quality. Every ad that comes in - no matter whether it is crawled
or directly switched - is checked for content and depending on the
rejected. We check whether text and image match, whether the
advertisements are legally compliant, and we correct spelling mistakes. In addition
we delete multiple advertisements and test whether the linking is still
works. And if the advertiser does not delete his ad himself,
it automatically disappears on Piazza.ch after a maximum of 60 days. Because
Quality is really very crucial from our point of view.
WW: How important is spidering for Piazza.ch?
Sennhauser: It
was especially important at the beginning. Because it's no use starting out with
a lot of advertising pressure on a platform that only has a few advertisements.
has. That's why we looked for ways to achieve a minimal
advertising volume to offer. At the beginning, we were aiming for 100 percent
third-party ads referenced, now less than 40
percent. This share will decline even further, as more than 60
percent of advertisers now place their ads directly on Piazza.ch.
And that after only three months!
WW: According to
Federal Court, the theft of advertisements by spidering is permitted if a
certain added value is generated. What does this consist of at Piazza.ch?
Sennhauser: The
Federal Court had to judge the case "anzeiger.ch", a site,
which integrally copies advertisements of third parties. If advertisements are not integrally
copied, but merely linked, the question of added value arises
not at all. From a business perspective, however, our added value lies in the fact that
we check the quality of each advertisement before we publish it.
unlock. Tamedia cannot afford anything other than a
high quality platform. This is probably also where the
Unease at Swissclick: Until now, classified ad platforms were
but now, with Tamedia, a new player is opening up the market.
professional provider this market. From Tamedia's point of view, this
step, however, nothing but consistent, because classified ads are a
classic publishing business.
WW: The
Tamedia had filed the lawsuit that led to the aforementioned decision at the time with
Swissclick and other providers. Why do you now resort to
an agent that you were fighting earlier?
Sennhauser: At that time
as mentioned, it was about an effective advertisement theft. Therefore one went
even to the last instance. But now it is clear to us: If the
highest Swiss court under certain conditions even the
integral copying of advertisements is allowed, then there is no
reason to abandon the use of search technologies.
WW: Torpedo
You with the advertisement theft not your future business model? One day
advertising on Piazza.ch will be subject to a fee.
Sennhauser: As soon as
we introduce the cost obligation, we do not publish spidered
Advertisements more. And we will certainly only spend money on our own advertisements on
Piazza.ch require. We only crawl in a market in which we are still
are not active. With established platforms in the job and
Real estate, on the other hand, we do not.
WW: When will Piazza.ch start charging for its services?
Sennhauser: Sure
not today or tomorrow. Piazza.ch is a sustainable investment of
Tamedia, they want to develop this platform over several years. The
Introduction of the cost obligation will be a decisive moment: Then
will show what quality is worth to advertisers. Decisive
is whether you manage to operate a qualitative platform,
so that one can also introduce the cost obligation later. And probably still
more important is whether you have the power to make a platform known.
Spidering and spamming
Swissclick's accusations: Tamedia fetches with a search engine
Advertisements from Bazarclick, the bargain exchange from Swissclick (so
called spidering/crawling) and publish them on Piazza.ch, the
own online platform for classified ads. In addition, Tamedia sends out the
Bazarclick advertisers unsolicited e-mails (spamming) and make them aware of
Piazza.ch attentively. This is what Swissclick CEO Roger Baltensweiler wrote
last week. He sees violations of the Data Protection Act in this and
against the Unfair Competition Act (UWG) and is now examining
legal steps. (mk)
Markus Knöpfli