Artificial intelligence and robots can do many things—but creativity, emotions, and ethics are not yet among them. Futurist Gerd Leonhard on the job market in the age of robots.
Software, machines, and robots equipped with artificial intelligence (AI) are increasingly taking over tasks that were previously—and are still—performed by humans. This is because eliminating the human factor increases the efficiency of processes while simultaneously reducing costs. Mentally and physically simple and repetitive tasks are particularly affected by automation. Accountants, supermarket cashiers, financial analysts, taxi drivers, and even bartenders are jobs that will soon cease to exist in their current form. Up to 65 percent of all current jobs are at risk of being replaced by machines over the next 20 years (see the study by Osborne and Frey, University of Oxford).
The right hemisphere of the brain is becoming increasingly important
As many tasks become automated, the value of—and demand for—typically human skills is increasing in tandem with new technologies. These include, for example, empathy, drawing conclusions, negotiating, discussing, reading between the lines, using our intuition, and being creative. Those who have a job that also engages the right hemisphere of the brain—which is responsible for creativity—have an advantage in the job market—an experience that may be new to many of us in our daily professional lives.
The left hemisphere of the brain is responsible for logical thinking—something that computers will soon be able to do almost as well as, or even better than, we humans. American futurist Ray Kurzweil predicts that as early as 2027, we will reach the point where computers will match the capacity of the human brain. In addition to the increasing use of technology and science in the workplace, the dominance of the right hemisphere of the brain will be the most important requirement for job applicants in the future. Many new jobs are emerging that rely primarily on imagination, teamwork, and the ability to engage in discussion.
In-Demand Designers, Therapists, and Negotiators
The use of in-demand human skills will also pay off in terms of salaries. Even though career advancement opportunities for most of the professions listed below are limited in today’s economy, their jobs—such as those of architects, graphic designers, and programmers—require a high degree of creativity and ingenuity. These professions will therefore be the last to be taken over by machines.
The following jobs have the best chances of surviving in the age of automation and are also in high demand:
Therapists
Artists
Architects, Designers
Actor, Dancer
Filmmaker and Storyteller
Researchers in the natural sciences
Teacher
Electrician
Carpenters
Automation creates room for innovation and creativity
The industry sees the positive aspects of automation. By having machines take over the less challenging tasks, we have more time to, for example, engage with customers. Thanks to the time saved, people can focus on how to further develop a company or a service. In the financial sector, for example, banks hope that intelligent software will enable customers to receive decisions on mortgages and loans more quickly. As a result of automation in many areas, the creative and intellectual capacity of the workforce that is freed up is driving innovation in industry and the service sector.
About Gerd Leonhard
Gerd Leonhard (54) of Basel is a world-leading futurist, strategy consultant, and keynote speaker. In 2006, The Wall Street Journal described him as «one of the world’s leading media futurists.» Gerd Leonhard is known for his provocative and inspiring presentations and analyses of the complex challenges facing companies and executives. In addition to strategy consulting in technology, marketing and advertising, telecommunications, culture, tourism, banking, retail, and sustainability, his expertise also covers the future of media and its business models. He also serves as a sparring partner and coach for CEOs and as a futurist-in-residence.