People with poor eyesight go to the ophthalmologist and have glasses prescribed. These are now accepted as a fashion accessory without any problems. The situation is somewhat different with hearing aids: They are a visible sign of hearing loss. Among the population, hearing loss is often associated with frailty and old age. Hearing loss is still one of the biggest taboos in our society. This is despite the fact that 16 percent of the world's population, or 500 million people, are affected. Hearing loss is no longer just a problem for the 70-plus generation. Due to the increasing noise levels in leisure and work, hearing loss now affects all age groups. By 2015, there are expected to be more than 700 million hearing-impaired people worldwide. However, they still wait an average of around seven years before seeking professional help. Phonak, a technical pioneer in the industry and global market leader for hearing aids, therefore established the Hear the World Foundation in 2006 and launched the initiative of the same name.
Since then, a campaign from Switzerland has been going around the world. And this year it has also received the highest recognition here. The Hear the World initiative has just been awarded the 2010 Marketing Trophy in the large company category. The campaign developed by Metzgerlehner worldwide partners for the initiative is based on portraits of world-famous stars photographed by Bryan Adams.
The agency won the contract for Hear the World in a pitch, after Metzgerlehner had already been entrusted with various communication tasks for the founder of the foundation Phonak.
Phonak products are sold almost worldwide. The question for communication was therefore: How do you achieve an international presence without a correspondingly large budget? The answer lies in an interesting implementation of the message for the international media. The Hear the World Foundation not only provides meaningful information about the importance of and possible dangers to hearing. It also provides significant support for projects in developing countries. Hearing-impaired children in a poorer world should at least be able to experience their sounds as richly as we do - thanks to the latest Phonak technology.
Metzgerlehner's task was to publicize this in a stylish and effective way. The fact that two prominent testimonials had already been engaged - Plácido Domingo and the Vienna Philharmonic Orchestra - was a given.
The advertisers from Erlenbach were convinced by the idea that Hear the World should be staged with the simple gesture - key visual "hand behind the ear" - and continued with as many celebrities as possible. Strategist Marco Lehner, CD Felix Dammann and Account Director Silvan Metzger chose pop artist Bryan Adams as the most suitable photographer for these celebrity portraits because he is a recognized name in both the world of music and photography. After a long creative meeting in Erlenbach, the artist in London was contacted by e-mail late at night. Bryan Adams accepted the same night. "A stroke of luck, because Adams was not only immediately convinced by the theme and the idea of the campaign. He is also friends with all the personalities in the music and acting world," reports Silvan Metzger enthusiastically. Thanks to such exclusive contacts, more than 40 top-class stars have now put their hands to their ears for Hear the World.
With so many celebrities, Metzgerlehner has also succeeded in involving the international media, especially the lifestyle media, as grateful multipliers for Hear the World. By the last measurement in September 2009, 526 million press contacts had been generated internationally via these channels, in the USA with media such as the New York Times, Financial Times, USA Today and Vanity Fair. In Germany, everyone from Spiegel and Gala to Bild am Sonntag reported on Bryan Adams' pictures. In addition, all major TV stations in both the USA and Europe have responded to the foundation's idea. Online, the campaign has generated an estimated 2.3 billion contacts to date. Almost 700,000 people have learned about Phonak's commitment at events and promotions. The magazine accompanying the initiative has a circulation of 320,000 copies.
The campaign is being implemented worldwide by Phonak's national companies. The campaign comprises a whole host of measures. These include the aforementioned magazine, which reports four times a year on topics that focus on hearing and lifestyle. An exhibition of the initiative's ambassadors photographed by Bryan Adams has so far been shown in New York, Berlin, London and Zurich. At each exhibition, original photographs are auctioned off for the benefit of the Hear the World Foundation. In addition to other promotions, the Hear the World Foundation was also involved as a partner at the Montreux Jazz Festival - in keeping with the cause.
The interactive information platform www.hear-the-world.com offers practical information on the topic as well as a hearing test. And Hear the World is not about to go quiet. The project will continue to make itself heard in the true sense of the word.
Andreas Panzeri
(This article comes from the
current issue of Werbewoche.)
Bryan Adams.
At events and promotional events, passers-by can test in front of this special box what life would sound like without hearing. A rock band plays in this glass box in total soundproofing.