The Swiss and their German-speaking neighbors: somehow related and yet completely different. This picture is also reflected in the media landscape. The three countries are very similar in their use of traditional media such as TV, radio and daily newspapers. However, the Swiss consume their content much more online and via mobile devices. For example, online newspaper reading and Internet television are much more popular in Switzerland than in Germany and Austria. The Swiss are also better equipped technologically than their neighbors. 35% of Swiss people own an iPhone, which is a world record. Switzerland is also well ahead of its neighbors when it comes to tablets and iPads with 13%, where only 8% have reached this level. At 49%, WLAN is almost twice as widespread in Switzerland as in neighboring countries (D: 27% / A: 26%).
Mobile Internet usage up 76 percent
As expected, mobile Internet use is increasing continuously, but the extent and speed are surprising. While 25% of Swiss people used their cell phone to surf the Internet in 2010, this figure had already risen to 44% by 2011. This figure is all the more impressive in a comparison of the three countries: 31% in Germany and 37% in Austria. This strong growth is of course also due to the increasing popularity of smartphones. Among young people (aged 14 to 29), the cell phone is already replacing traditional media such as TV, radio and daily newspapers as the second most important medium. However, the same media brands are often consumed on the cell phone, simply mobile. So it is not so much the content that is changing, but rather the channel.
Mobile advertising in Switzerland still at a low level
Despite the rapid increase in mobile Internet use, mobile advertising is still in its infancy in Switzerland. The future will bring tailor-made offers and advertising on cell phones to the Swiss. Location-based marketing, for example, promises the precise advertising of special offers in nearby stores according to the current location. Many Swiss people will be pleased with the trend towards mobile couponing, as the Swiss have the highest affinity for coupons in the offline world. 57% of the Swiss use them frequently, while they are far less accepted in neighboring countries (D: 34% / A: 43%).
The Swiss value their brands - also in the media
Despite the enormous variety of TV channels offered by digital TV and Internet TV, the Swiss favor the domestic channels: SF1 (43%), SF zwei (35%) and SF Info (24%). Only among young people does the private channel Pro 7 come out ahead of the public Swiss channels. Even among the otherwise more internationally oriented online brands, Search.ch is the fourth most important Swiss online service after Google, Wikipedia and Facebook, with 20% of Swiss people rating it as important.
Internet TV is becoming increasingly popular
Although the typical user is still male and between 14 and 19 years old, one in three (33%) now watches TV online. In neighboring countries, this is even less common - also for legal reasons (D: 27% / A 21%).
Social media showing first signs of fatigue
The use of social media continues to grow: around 49% of online-savvy Swiss people are now active on the social web, 5% more than in the previous year. However, the first signs of fatigue are becoming apparent and daily "posting" is decreasing again. Only 34% of social media users still manage and maintain their accounts on a daily basis, compared to 37% in the previous year.
Online is mainly consumed
The Internet is developing more and more from an active "lean-forward" to a passive "lean-back" medium. A few generate content for many. For example, 56% watch videos online, but only 8% publish any. Similarly, 51% read product reviews, while only 25% rate products. The Swiss are all the more active when it comes to online banking and shopping: 75% of Swiss people manage their finances online, and the same proportion shop online more often. Contrary to expectations, the Swiss are also more diligent price comparators than the Germans and Austrians.
Convergence and mobility - the challenges of the future
Media convergence and mobility are progressing rapidly. The boundaries between media are becoming increasingly blurred. The same content is increasingly being consumed offline in print and TV as well as online or mobile. This development is particularly evident among classic print brands. Almost 50 percent of Tagesanzeiger, NZZ, Blick and 20 Minuten are also read online or on mobile devices. These print titles are also integrating social media elements and increasingly also moving images as an addition to their reporting.
This rapid change in media usage is also having a lasting impact on marketing and advertising. The optimal channel mix for reaching target groups is becoming increasingly challenging and crucial.
Information on the Media Use Index study
The Media Use Index study examines the media usage and information behavior of the population. The study was first conducted in 2009 by the Young & Rubicam Group Switzerland. In 2011, the 3rd edition of the study was conducted in collaboration with Wunderman/Y&R Germany and Wunderman pxp Austria, now with results for the entire German-speaking region (D/A/CH). For the study, 1,500 people aged between 14 and 69 in Switzerland (German- and French-speaking Switzerland), Germany and Austria were surveyed online about their media usage behavior. The samples are representative according to the official structural data of the three countries. The Young & Rubicam Group is the leading communications agency in Switzerland and is based in Zurich. It unites the specialists from Advico Young & Rubicam (advertising), Allaccess (promotion), Futurecom (Internet), Wunderman (dialog) and Y&R Consulting (strategic marketing consulting) under joint management.