Many employees are still looking for a new professional challenge primarily via print media, job boards, recruitment agencies and company websites. And companies still prefer to use traditional channels to recruit new employees. However, social networks are becoming increasingly important, as the fourth trend report by recruiting specialist Prospective Media Services on the topic of "online recruiting" shows.
If a position needs to be filled, recruiters are increasingly no longer contacting CV databases, but searching for potential candidates on social networks. In German-speaking Switzerland, 12% of employees have already been approached by a recruiter in this way. Equally, employees come across a job offer via Xing or Linkedin or are made aware of a job via Facebook and Twitter. While Xing is the most popular business portal in German-speaking Switzerland, Linkedin is the most used network in French-speaking Switzerland (see Fig. 2). However, there are differences between employers and employees. For example, the Xing career portal is used more frequently by companies for job postings than employees use it for their searches. "We suspect that since Xing is primarily not a job exchange but a business network, interested parties use it less 'consciously' for job searches," says Bea Schellenberg from Prospective Media Services, explaining the discrepancy. "In contrast, Xing offers employers the opportunity to display suitable candidates job suggestions directly on the Xing profile and thus also address latent job seekers. Xing is also particularly suitable for approaching candidates directly."
Employers, on the other hand, appear to have some catching up to do with Google+ (g+). Many employees already use g+ to search for jobs. Companies, on the other hand, hardly take this channel into account. The same applies in German-speaking Switzerland to the short message service Twitter, which is currently (still) more popular with employees than with employers.
Via Facebook to a new job
The labor market study clearly shows that not only business networks, but also those that are traditionally used more privately, play an important role in the job search and recruiting process. Facebook leads the way. One in five employees has already discovered a job offer that someone from their circle of friends or acquaintances has posted on Facebook. Employers, who were still lagging behind employees in terms of Facebook usage last year, have caught up and are now increasingly using the network to find employees. For example, by publishing vacancies on their fan page. Or by using their employees' networks for recruitment. Jobs then no longer find their way to interested parties via conventional job portals, but are forwarded to their Facebook friends via employees. Just as sought-after apartments are passed on within the circle of acquaintances, companies advertise jobs via their employees' networks. "It's like when I have an apartment to let in Seefeld. I don't necessarily advertise it on Homegate," says Matthias Mäder, CEO of Prospective Media Services, illustrating the example. Facebook career fan pages are still rarely used in Switzerland. On such a page, which is run in addition to the normal Facebook presence, a company introduces itself to potential employees and provides information about current jobs. A photo gallery provides an insight into the company and the advertised job. Who wouldn't want to know what their new workplace, the canteen, the office building and the break room look like? Or: the person who is leaving the company is involved in the search. "There is a tendency for companies to involve their employees more and more in the recruitment process," says Mäder. It is no longer the company but the employees themselves who are looking for their successor. For example, he explains in a video what his job and everyday working life are like. Employee branding gives the company a completely different visibility. And the job seeker receives first-hand information as well as a direct contact to whom they can turn if they have any questions. "With a career fan page, a company can simply open itself up to the outside world and present itself authentically," says Mäder, summarizing the advantages of the career fan page.
The career fan page is maintained by the company's HR department, which thus has its own channel to establish a connection to potential applicants. Various companies in Germany - including Audi, Deutsche Bahn, Volkswagen and IBM - already make use of this option. In Switzerland, for example, the Baloise Group insurance company and the auditing and consulting firm KPMG have a corresponding page.
Mobile recruiting
The increase in Internet use independent of time and place also determines developments in job search and recruiting. Alongside social media, mobile recruiting is one of the major trends in 2012. 17% of smartphone owners already use their device to search for jobs. 18% have also downloaded a specific app from a job platform to check job vacancies on the move. Employers are clearly lagging behind: only 1.7% currently use a mobile app to advertise their jobs. However, companies are interested: 29% are currently looking into mobile recruiting opportunities.
On the one hand, companies need to make their job advertisements mobile-friendly so that they are presented in an attractive way for users. On the other hand, it must be defined whether an application should be possible on mobile devices. This is where the profile application comes into play: as users usually do not have their CV or a letter of motivation ready on their iPhone, for example, the applicant sends their Xing or Linkedin profile to the recruiter instead, who checks it for suitability. If the profile fits, the applicant can then submit the letter of motivation and CV. "Especially for professions in which the applicant market has dried up - in the care sector or engineering - it could be exciting to approach potential applicants in this way," says Mäder. In particular, candidates who travel a lot could easily apply in this way. Profile applications are likely to be less interesting for jobs where the pool of applicants is large. "In such cases, the recruiter will probably not allow profile applications, as they would otherwise be inundated with applications."
Solid applications
It remains to be seen whether profile applications will prevail among employees - even if only in certain areas. After all, when it comes to job applications, employees do not seem to be very keen to experiment, or even downright conservative. 75% of employees still prefer to use print applications to introduce themselves to an employer. A surprising result. "I personally believe that applicants want to stand out with a print application," says Mäder, explaining the clinging to paper. "A dossier in a pink folder stands out on the recruiter's desk when they do their ABCs." Schellenberg confirms: "Many people have the feeling that an application they can hold in their hands is more effective." What many people don't seem to know: Companies prefer an email application to a printed document. After all, most companies work with IT systems in recruiting and don't want to scan print applications first in order to be able to process them at all.
Isabel Imper
Fig. 1: Proportion of employers and employees who advertise or search for jobs in a specific medium (in %); left: German-speaking Switzerland, right: French-speaking Switzerland.
Fig. 2: Comparison of the various networks by employer and employee, German-speaking and French-speaking Switzerland.