Today, Aroma already employs over 90 people and trains ten apprentices. In the process, the agency realized that applicant handling was becoming cumbersome and the process no longer reflected Aroma's culture.
Appreciation and value alignment early in the application process
"The analysis of the terminations showed that the working relationships hardly failed due to a lack of professional qualifications, but much more due to different value concepts," says Sonja Jakob, HR Manager at Aroma. Aligning the applicant's values with those of Aroma at an early stage was therefore the focus of the evaluation of a recruiting software.
Onboarding should already start with the application. The focus is on a candidate experience that is transparent, efficient, and beneficial for both sides - the aroma and the applicant. Although the market offers a variety of software solutions, none of them fully met the requirements.
Aroma has joined the recruiting software developer collective and further strengthened its partnership with Fehr Advice - Behavioral Economics Consulting Group. "Aroma lives feedback culture. This openness enables fruitful cooperation and partnership," says Alexis Johann from Fehr Advice.
The process of getting to know each other is mutual from the first click
Before Aroma enters into a (working) relationship today, the focus is on getting to know each other step by step. Already after entering the personal data and uploading the CV, Aroma invites to the online video interview. The video messages from Aroma employees and the questions asked are derived from the Aroma value drivers. "The special thing about the Aroma video messages is that they give the applicant an unvarnished and authentic insight into the company and the lived culture early in the application process," says Sonja Jakob of Aroma, who is responsible for developing the recruiting tool. What does the applicant think of the Aroma value drivers? He has a short time to think about it before the video recording starts.
In recruiting today, it is not only previous professional stations and training that are decisive, but also the personality and attitude of the applicant. The process should be simple, trust-building and intuitive, put people at the center and promote identity-forming engagement.
The user interface of the recruiting software is easy to use and clear in the backend. Parameters can be defined for specific positions and new video messages can be created easily with the cell phone camera.
Choice Architecture and Artificial Intelligence: the next steps
In the next step, Aroma will implement the Choice Architecture. The Choice Architecture will give the applicant a choice between different application processes. Artificial intelligence will provide objective conclusions about social and emotional skills and help optimize the application process.
"Our language DNA says a lot about our personality and abilities. Language analysis can crystallize talents and attitudes of applicants," explains Alexis Johann. "We will implement language analysis as a choice option in Choice Architecture and communicate the analysis results to the applicant." After all, according to the Behavioral Recruiting approach, the application process should be beneficial for both the company and the applicant.
The developer collective meets semi-annually to exchange experiences and prioritize further development.