As part of #lokalloyal, contact lens wearers were made aware of the benefits of personal advice in an optician's store with a nationwide poster campaign. The shutdown in spring 2020 has changed the everyday lives of many wearers. With the loss of wearing options, many have reduced their wearing behavior during this time and increasingly ordered contact lenses online. In turn, visits to the optician were associated with uncertainty and questions about hygiene measures. This is why Johnson & Johnson Vision Care launched the #lokalloyal campaign and now a native ad campaign on safe contact lens wear.
Opticians as part of the campaign
The posters for the #lokalloyal campaign were displayed for several weeks from mid-August 2020 at over 100 locations in the cities of Geneva, Lausanne, Bern, Lucerne and Zurich. The campaign was also visible on DOOH screens in selected cities. The locations were all in the immediate vicinity of an optician. Farner was responsible for communication with the opticians: they were informed via mailings before the campaign went live. The poster campaign was also planned and implemented by Farner.
Johnson & Johnson Vision provided the opticians with various advertising materials such as window stickers and posters in the #lokalloyal design. The opticians also shared the campaign content via their own social media channels and in customer magazines. "The opticians were very grateful for the support," explains Thomas Pfeiffer, Marketing Manager at Johnson & Johnson Vision Care. "Over 300 opticians took part in the #lokalloyal campaign and ordered over 10,000 campaign advertising materials."
Johnson & Johnson Vision developed the visual for the campaign in collaboration with the agency Webrepublic, which is also responsible for the social media strategy of #lokalloyal.
Native ad campaign against uncertainties
The current native ad campaign addresses the uncertainties of contact lens wearers in the "new normal". Should they continue to wear contact lenses, even though they catch their eye when inserting or removing them? Wouldn't they be better protected with glasses? The campaign aims to answer precisely these questions and dispel any concerns.
Farner relied on a multi-stage journey model in which contact lens wearers are evaluated with a short survey on the major news websites such as Blick.ch, Nzz.ch, Telezueri.ch, Energy.ch and 24heures and, in a second step, receive the native ad in a targeted manner. This approach should make it possible to reach the very heterogeneous group of contact lens wearers. Farner Invibes Advertising is assisting with the technical implementation of the campaign.
Since 2019, Farner's healthcare team has been supporting Johnson & Johnson Vision Care primarily in its communication with opticians. For example, when launching new products or providing information on new innovations or research trends.