Compared to non-participants, participants in the demonstrations are more likely to inform themselves about a brand before they buy it (33% vs. 25%) and support brands that they can reconcile with their conscience (46% vs. 41%) and that make the world a little better (41% vs. 27%). This was the result of a study by the JOM Group, an agency for hybrid marketing communication.
For the people surveyed, sustainability is primarily linked to the environment. Conservation of resources and the CO2 balance are the decisive criteria for around 46%. Quality, such as organic certification or fair working conditions, followed at a considerable distance.
The social environment is the most trustworthy source of information
80 percent of respondents stated that they research various brands on the Internet. "Fridays for Future" participants also rely heavily on their social environment. Almost half rely on the personal experience and opinions of friends or acquaintances, with those aged 20 and over (54%) relying even more than younger respondents (46%). Demonstration participants are skeptical about the social media profiles of brands. Websites, forums and blogs hardly play a role. This shows that "Fridays for Future" participants are more skeptical about information about brands from the digital space, especially when the content is generated by companies themselves.
Brands: The winners and losers
Alverde, the own brand of the drugstore chain dm, and the organic supermarket chain Alnatura are at the top of the list of spontaneous mentions. Both brands impress with their natural ingredients and raw materials as well as their credible communication and external presentation. Respondents were also able to rate a selection of 26 brands from the food, transportation, retail, textiles, insurance, automotive and entertainment sectors. This showed that around 64 percent were critical of the brands. Lufthansa (84%), New Yorker (85%) and McDonald's (87%) in particular have little to do with sustainability according to the young target group. In contrast, the supermarket chains EDEKA and REWE are perceived positively, particularly by the active "Fridays for Future" participants, alongside Deutsche Bahn, Tesla and Jack Wolfskin.
Conspicuously inconsistent with favorite brands
When it comes to their favorite brands, the young generation is inconsistent. For example, 62 percent rated the sports manufacturer Adidas as rather unsustainable, but 77 percent would consider buying Adidas items. The situation is similar with H&M. For 75 percent, the company does not stand for sustainability, but buying it is an option for 68 percent.
Amazon is also very striking: While 74 percent consider the company to be unsustainable, 85 percent say that a purchase is still an option for them. For 36 percent, a purchase is definitely an option.
Young people react more consistently when it comes to excluding brands from the "relevant set". In a spontaneous response, around 13% of respondents reject all brands from the food manufacturer Nestlé. The reasons include poor working conditions, immoral practices and environmentally harmful production. The top three no-go brands are rounded off by Gucci, whose products are considered too expensive, and KIK, which is accused of child labor, exploitation of workers and producers and poor product quality.
Impact of sustainability campaigns
In order to test the impact and credibility of corresponding campaigns on the "Fridays for Future" participants, 300 demonstration participants were shown moving image campaigns from Rewe, H&M and McDonald's. Of the three commercials, the retail chain Rewe was particularly convincing on all levels. 81 percent stated that the commercial is credible. 86 percent are of the opinion that it fits the REWE brand. The commercial primarily addresses aspects that the younger generation sees as benchmarks for sustainability, including regional organic products, short transportation routes and CO2 savings.
In terms of credibility, respondents were divided on the H&M and McDonald's commercials. Both brands are perceived as less sustainable, which also has an impact on the rating of the commercials. Although the majority of respondents like the McDonald's commercial, it is not perceived as being very appropriate for the brand.
"The young generation still seems to be in a bit of a dilemma at the moment. They are torn between trendy "love brands" such as Adidas or Nike and consistently implementing their own convictions when prioritizing brands. We are convinced that this will change. It can therefore be assumed that sustainability in all its facets will increasingly develop into a strategic success factor for brands. The fact that Fridays for Future participants in particular are increasingly informing themselves about brands with a critical eye is in no way an obstacle to companies using sustainability issues in their advertising. It just has to be credible, transparent and comprehensible," summarizes Volker Neumann, Managing Director JOM Group.