The criterion of reader loyalty has long since disappeared from traditional media studies. This is actually a shame, as a new ad hoc study shows that the greater the reader loyalty and the more users value their medium, the more positive their attitude towards advertising. This applies to print media as well as online offerings. These findings come from the latest Media and Communication Management (MCM) study by the University of St. Gallen, which was conducted by the GfK Institute on behalf of Publicitas in March 2014 among 1066 people. 75% of respondents have a positive attitude towards newspapers (print and web) and a third have a clearly positive but differentiated attitude towards advertising. The reason for this can also be found in media users' realization that advertising is needed to finance newspapers. In general, the value of advertising is more pronounced in print than online. The study results also show that three user groups of media and advertising can be distinguished. They differ not only in their demographic structures, but also in important differences in media use and advertising acceptance.
Frequent surfers, frequent viewers and frequent readers
- 34% of respondents are frequent readers. They frequently read newspapers (print and online), earn well, have the greatest awareness of the relevance of media brands and are the most open to advertising. They represent the desired target group of many advertisers.
- 27% of respondents are frequent surfers. They use printed newspapers, television and radio less, but online news services and social networks much more intensively. This group includes an above-average number of younger, well-educated and high-earning men. They have a critical attitude towards advertising and find it rather annoying.
- 39% of respondents are frequent viewers. Overall, they stay away more from media offerings and use printed newspapers, websites and social networks at a below-average rate. Television is the most important medium for this group. Women are overrepresented in this group, the average age is 46, and education and income levels are below average.
Differentiated motives for using news offerings in print and online
The usage motives analyzed show that printed newspapers clearly and positively stand out from online newspapers in terms of the values presented, such as social expectation, social experience, distraction, orientation and surprise. Media users prefer to be surprised by printed newspapers. Online newspapers are only superior to printed media when it comes to the criterion of information. On the Internet, it is all about quick and easy access to information. However, the interspersed advertising is far more annoying than in the print media. Animated pop-ups and videos meet with the greatest disapproval. All forms of online advertising are perceived as much more annoying than advertisements, style inserts and brochures. The "Newspaper without advertising" study by the Institute for Media and Communication Management at the University of St. Gallen was conducted by the GfK research institute in spring 2014. The overall results are available from Publicitas, Ms. Hilke Hobein, Head of Insight & Research ([email protected]) available.
Otto Meier
Study findings on advertising perception and disruptive factors in print and online
Advertising perception:
The necessity of advertising for the financing of news offerings is recognized. Good advertising is seen as an enrichment and cultural expression of the newspaper. But: not seen as an indispensable value of advertising in print rather than online media
Interference values
Disruption factor for online advertising significantly higher than for print advertising. High disruptive factor for dynamic online advertising forms such as pop-ups and advertising videos, significant leveling of the perception of disruption due to certain newspaper advantages (social experience, distraction and surprise)