Agency ranking For the third time, advertising clients have analyzed the image and performance of
advertisers. JvM/Limmat and SFLB are the only agencies to rank among the top 10 for all six survey topics.
For the third time, the Media
Research Group as part of its annual advertising market study of the
largest Swiss advertising clients gave their verdict on the most important
advertising agencies (see box on page 12). In 2003, the results were published here
published. Last year, a summary of the
Results included in the "Yearbook of Advertising".
Deviations from creative rankings
The client's point of view certainly has its place alongside all the
many awards for the creative achievements of the agencies. Finally
the most valuable awards are of no use if it doesn't work,
to win clients who provide award-winning agencies with the necessary
orders. The verdicts of the high-caliber expert juries may be
in most cases coincide with the judgment of the client. In
However, in some cases they differ from each other. And this is precisely what makes
the whole thing interesting.
However, there would be no interest if the results were only based on
would be based on the judgment of a narrow base. This loophole remains
firmly locked this time. Around seventy percent of the top 500 clients
have assessed the advertising agencies. Two years ago, the
overall impression, the quorum for publication is still 20
Answers. In 2005, at least 50 assessments are available for each agency
before. 14 agencies received 50 to 75 responses, six agencies
between 75 and 100 answers and two even over 100 answers.
On average, the advertising agencies surveyed were rated by 73.3
clients.
This large number of responses was possible because every respondent
Client's overall impression of all advertising agencies
could.
The situation is different when assessing the three individual performances
(creativity, strategy and consulting). Only
clients who also provided these services in the past year.
have actually made use of it. It is therefore obvious,
that the case numbers of the individual advertising agencies here are relatively low.
lie. Eleven agencies received more than ten responses, eleven received
between five and ten answers.
A total of 23 advertising agencies were surveyed. The requirement of at least five assessments was met by 22 advertising agencies.
In an additional question, respondents were asked to name the three
advertising agencies (first, second and third choice) that they would recommend to a colleague. This question could again be answered by all respondents.
The result of the survey therefore consists of six sub-areas: 1.
Level of awareness (number of responses), 2. image (overall impression), 3.
Creativity, 4. strategy, 5. consulting and 6. recommendation of agencies to third parties.
1. level of awareness
The greater the number of responses received for an agency, the
greater their popularity. According to this simple formula, based on the
assessments of the overall impression, the level of awareness is determined.
It is obvious that established, large advertising agencies
perform particularly well. Advico Young & Rubicam and
Publicis with 102 mentions each. In 3rd place
is RSCG with 90 responses. The fact that younger agencies in this
category is demonstrated by the fact that Spillmann Felser
Leo Burnett (SFLB) and Ruf Lanz are already in the top 10 of the best-known
agencies (see Diagram 1: "The level of awareness of the
most important advertising agencies among the top 500 clients in the Swiss
advertising market").
2. image
Although Jung von Matt/Limmat (JvM/Limmat) only ranked
fourth place, the agency is clearly at the top in terms of image.
out. With 7.9 points, it is well ahead of the two
next-placed Spillmann Felser Leo Burnett and Ruf Lanz, who were only
are just two hundredths of a point apart (see diagram 2:
"The image of advertising agencies (overall impression) among
Top 500 clients in the Swiss advertising market").
Comparing the scores for overall impression (image) with those for
for the three individual services, it is noticeable that the image in the
is rated worse in the vast majority of cases. As the
Overall impression and the assessment of performance over all the
agencies should roughly balance out, it must be assumed,
that the agencies are rated better by their clients than by
potential new customers. This is true for all, but not for all
equally strong.
This difference is most noticeable at Zogg Kettiger Gasser.
With its overall impression score of 5.57, it is far ahead of the competition.
The company is at the bottom half of the ranking. Their very good
Scores for the three individual performances give her three
top positions. This indicates a rather lower potential
new customers.
The difference is smallest for Publicis. With 7.23 points in the
Overall impression, she is in fourth place. The average value of its
scores for the three individual performances are only marginally higher. For
This means that Publicis has good potential for new customers.
available.
3. creativity
In the individual creativity category, first place goes to the
Ruf Lanz took second place with 9.46 points. In second place with
with a clear lead and 8.93 points Spillmann Felser Leo Burnett.
In third place with 8.64 points is JvM/Limmat. In 2003, JvM/Limmat had
still won this category with 8.2 points.
This top trio clearly sets itself apart from the following
advertising agencies. There is a gap between third and fourth place.
a gap twice as large as that between the fourth and tenth
Place. With Zogg Kettiger Gasser, Sulzer Sutter and FCB Leutenegger
Krüll is followed in fourth to sixth place by three agencies that
rank much lower in the overall impression (see Diagram 3: "The
Creativity of advertising agencies in the opinion of the top 500 clients in the
Swiss advertising market").
The average score of all advertising agencies for their creative
performance is 7.41. This is higher than the average score for
the overall impression (6.26) and the strategy (7.08), but equally high
as for consulting (7.42).
4. strategy
The same agencies are at the forefront of the strategy.
places as with creativity. With two differences, however: the
creativity winner, Ruf Lanz, as well as the fifth-best
creative agency, Sulzer Sutter, are involved here by the clients in the
relegated to the back half of the ranking.
With 8.29 points, the clients rated the strategy of
Spillmann Felser Leo Burnett. Behind them with 8.0 points
JvM/Limmat in second place, Zogg Kettiger Gasser in third with 7.83 points.
Third place and FCB Leutenegger Krüll in fourth place with 7.71 points.
The scores of the two Bern-based advertising agencies Contexta and
Lang Gysi Knoll, who finished in fifth place with 7.4 points.
(see diagram 4: "The strategy of advertising agencies in the judgment
of the top 500 clients in the Swiss advertising market").
5. consulting
Spillmann Felser Leo Burnett also took first place here.
But the field of the best advertising agencies is much closer together here
than for the other two individual performances. If the distance from the
almost two points for first place in creativity and
strategy is still one point, the consulting service is one point higher.
the eighth only 0.45 points behind the winner. On the other hand
the score for the best advice is just 8.25 points. This
is the lowest score that was enough to win a category.
In joint second place with 8.14 points are FCB Leutenegger
Krüll and Zogg Kettiger Gasser. They are followed, again together,
with 8.0 points Lesch+Frei and Sulzer Sutter (see diagram 5:
"Advertising agency consulting in the opinion of the top 500 clients in the
Swiss advertising market").
6. recommendations
The decision is clear when it comes to recommendations. Asked which
agency they would recommend to a colleague, most of them have
Client JvM/Limmat named: 29 times as first, 17 times as second
and 11 times as the third recommendation. This results in an overall score of 10.5.
Publicis follows in second place with an overall score of 9.0.
The recommendations are: 21 times as first, 16 times as second and 10 times as third.
third.
It is striking that the same advertising agencies that were involved in the
the first 10 places in terms of name recognition, even in the
recommendations in the top 10, in a completely different way.
Order, however. On the podium in both categories is only
Publicis (see Diagram 6: "The recommendation of advertising agencies
by top 500 clients in the Swiss advertising market").
An overall score for all six categories or only individual
of these six categories is not necessary. Even without this
In summary, it is quite clear which advertising agencies are involved in the
top 500 clients in the Swiss advertising market.
JvM/Limmat and SFLB are the only two agencies that are active in all
six categories in the top 10. All other agencies
are failing in at least one category.
Walter Weder
Dr. Walter Weder is co-owner of the Media Research Group and initiator of the advertising market study.
Method description
The assessment of the agencies is part of the annual
advertising market study conducted from mid-January to mid-March.
ran. After completion of the advertising market study, the questions of which
the assessment of the agencies
from the advertising market questionnaire and assigned to the
Clients who had not yet replied were invited to do so again.
Response submitted.
Population: surveyed
were the top 500 in the Swiss advertising market. All of these
companies were approached. 341 of these companies (=68.2%) responded.
took part in the survey.
Method: The interviewee
was
was sent an e-mail. This contained
a link that led to the survey. The survey took place on the website
of the Media Research Group took place. Without this link there was no access
to the survey. Nevertheless, all responses were checked to see if they were from a
authorized person.
Function of the interviewees: Interviewed
The persons responsible for marketing communication (marketing
or advertising manager). The decision as to whether marketing or advertising manager,
lies solely with the company surveyed (organization, competencies,
knowledge). In most cases, the
Communications managers for the entire company surveyed, in
individual cases, the communications manager of the main
business unit or product.
The respondents were given three
different types of questions:
Each respondent was able to comment on the overall impression independently,
whether he has a contractual relationship with the assessed agency
or not.
For the individual services (creativity, strategy
and counseling), only respondents who were interviewed in the course of the
received services from the assessed agency in the previous year
had.
The question of which agencies they recommend to third parties was
again by every respondent.
When assessing the individual services, the case numbers
naturally rather low. A minimum number of cases was set, which
is required for publication of the results. This is
with five answers. This means that the results of a single
advertising agency cannot be published. The number is 11
of the judgments given were over 10, with a further 11 between 5 and 10.