Digital innovations are at the top of managers' agendas. Topics such as innovation management and skills shortages play a major role internationally. Meanwhile, Swiss IT managers attach much greater importance to the aspect of cost optimization than their colleagues abroad.
Large companies need to catch up
Two thirds of Chief Information Officers (CIOs) worldwide describe the digital revolution as a very significant change. Only one in ten CIOs believes that their company will remain unaffected in the coming years. The digital transformation is forcing companies to develop new business models and bring new products and services to market more quickly. The international survey revealed that large companies see a need to catch up in terms of digital technologies. Only 17% are of the opinion that they are "much better" at mastering the digital revolution than their competitors. Among SMEs worldwide, the figure is 35 percent.
Broad-based responsibility for digital strategies
The survey shows that the role of the Chief Digital Officer (CDO) continues to gain in importance. 17 percent of all CIOs now work with a CDO, compared to just 7 percent last year. A further 5 percent of respondents expressed the intention to appoint a CDO in the coming months. However, the role of the CDO varies greatly from company to company. Of those that have a CDO, only just under half (47%) have also given this person overall responsibility for the digital strategy. The remaining companies prefer to entrust the CIO, the head of marketing or the management with this role.
Meanwhile, a trend that was observed between 2012 and 2014 has reversed: the number of companies in which marketing departments are solely responsible for digital strategy has fallen from 40% in the previous year to 24%. In contrast, the number of companies whose IT departments are responsible for digital strategy has risen to 18%. This means that the influence of IT has almost doubled compared to last year. In addition, the relationship between the CIO and marketing has intensified: 33% of respondents describe it as "very close", compared to just 30% in the previous year. The relationship is closest in companies where the IT and marketing departments share responsibility for the digital strategy. 41% of CIOs in these companies describe the collaboration as "very close".
Increasing potential danger from cybercrime
With a rate of 61%, increasing efficiency tops the list of operational priorities. Compared to last year, however, the area of business intelligence and analytics made the biggest leap in the list of priorities: almost half of CIOs gave this item top priority (+5.7%). In terms of risks, it is clear that cybercrime is a very real threat. One in four CIOs worldwide reported major IT security incidents in the last twelve months. And the challenges are increasing: Only 23 percent of respondents still say they are "very well" prepared for the threat, a drop of 6 percent compared to last year.
Increased cost pressure in Switzerland
In Switzerland, six out of ten CIOs (62%) prioritized cost savings in 2015, which is much higher than the global average of 17%. 59% of CIOs in Switzerland prioritized operational efficiency in 2015. Compared to the global average, however, the strategic focus of Swiss CIOs is less pronounced. In addition, the chances of staff expansion are lower in Switzerland. On the other hand, the likelihood of a Swiss CIO having a Chief Digital Officer at their side is in line with the global average.
Prafull Sharma, Head of CIO Advisory at KPMG Switzerland, commented on the results in a press release as follows: "CIOs, both in Switzerland and worldwide, assume that change is progressing rapidly and that the demand for CDOs and Big Data specialists, for example, will continue to grow strongly."