Attitudes toward advertising on mobile devices:
Although 45 percent of respondents—the majority—find mobile ads «generally annoying and disruptive,» one in three participants (35 percent) accepts advertising on mobile devices because it allows them to access free content. Fourteen percent of survey participants have no objection to ads on their smartphones or tablets, «as long as they feature affordable offers and products tailored to my needs.» Seven percent of respondents stated that they do not feel bothered by mobile ads because they simply ignore them.
Perception of Mobile Ad Formats
The study also examined how consumers respond to different mobile ad formats. Study participants were able to rate the formats—text, native ads, banners, video, and audio—using a school grading system. Surprisingly, only five percent of participants rated native ads as «very good»; native ads thus performed the worst in the “Very Good” category.
Fifteen percent of participants rated video ads as “very good,” putting video formats slightly ahead of audio formats (12 percent) and banners (11 percent) in this rating category.
Interestingly, banners received the most positive ratings overall from participants: 72 percent gave them ratings ranging from „very good“ to “satisfactory.” Text ads followed closely behind. Both video ads and native ads managed to convince only 60 percent of participants to give them a rating of “3” or higher.
Click-Through Rates for Mobile Ads
Unsurprisingly, participants« responses to the question of how often they click on mobile ads are as follows. More than one in four (27 percent) »never« click on an ad on their mobile device, and more than one-third of respondents (36 percent) say they »rarely« click on a mobile ad. However, as many as 27 percent of participants do click on an ad at least »sometimes.”.
For just under two-thirds of the consumers surveyed, the main reason for clicking on a mobile ad is when «the services or products offered meet my immediate needs» (64 percent). That said, just under 40 percent say they click «when the ad is funny» (38 percent), and nearly one in three is enticed to click by a good image (32 percent). A strong advertising slogan, on the other hand, entices only one in four respondents to click (26 percent). In the open-ended response section, however, the overwhelming majority wrote that they usually click by accident.
According to the study’s findings, pre-roll video ads on YouTube are also largely ignored: 45 percent of participants say they «always» skip ads when watching YouTube videos. One in three still does so «often» (35 percent). With 72 percent of respondents saying they «never» or only «rarely» click on the banners displayed in the video clips, a fairly pronounced level of banner blindness can be observed.
Mobile Ad Blockers
More than half of the respondents (54 percent) have already heard of mobile ad blockers—meaning awareness of the issue in Germany is significantly higher than in the UK and the U.S., where only 40 and 35 percent of respondents, respectively, are familiar with mobile ad blockers. Nevertheless, ad blockers for cell phones or tablets are still completely unknown to nearly one-third of survey participants in Germany, and 15 percent are not sure whether they have ever heard of mobile ad blockers.
However, 40 percent of participants are absolutely certain; they would «definitely» install an ad blocker. Compared to British (47 percent) and American (42 percent) study participants, German participants are thus the least determined to block mobile ads on their smartphones under any circumstances. In fact, 49 percent—almost half—of German respondents say they would install a mobile ad blocker only «if it isn’t too complicated.».
As many as 12 percent of respondents say they do not want to install ad blockers on their cell phones. This indicates that German participants are slightly more tolerant of mobile advertising. Only 10 percent of participants from the UK and only 9 percent of American participants want to do without mobile ad blockers entirely.
Conducting the Survey
The Instantly consumer survey, conducted exclusively via mobile devices, took place from July 7 to July 28 with 568 respondents in Germany, 1,271 respondents in the United Kingdom, and 2,278 respondents in the United States.