"We wanted to do something that looked to the future"
To mark its 20th anniversary, Process published the branding and design magazine 62a.
In this way, the agency wants to show what it is capable of in terms of branding and design, and to deal with trends and new perspectives itself. This creates new impulses for the work as a brand consultant and designer.
62a is the house number of the Process brand agency on Zurich's Giesshübelstrasse. And 62a is the title of the design and branding magazine that Process has published to mark the agency's 20th anniversary. It is aimed at people who are interested in stories and people around brands and design. "For our 10th anniversary, we did the book 'Design by Process,'" says Susana Lamas Docampo, Process' PR manager, explaining the motivation for producing a magazine. "We first considered doing a second volume of "Design by Process," with the continuation of our story and our projects of the last ten years. But the magazine gave us more possibilities, because we didn't want to just talk about ourselves, but also have people speak who we find exciting and write about topics that concern us."

Lamas Docampo started researching and didn't find a branding and design magazine like Process had in mind. So it was imperative to put the idea into action. Starting in March, a team worked on the concept, design and implementation of 62a, with Lamas Docampo and Martin Kessler, Group Managing Partner and co-founder of Process, at the forefront. In total, various agency employees in all three locations - Zurich, Shanghai and Taipei - were involved in the implementation. "Anyone who can participate naturally identifies with the product," Martin Kessler emphasizes. "And that's what we wanted to achieve."

However, the story was not as simple as it sounds. After all, Process is constantly involved in various customer projects and 62a also had to be brought to life "on the side", so to speak. The originally planned publication date in June was postponed to September, and the magazine was finally launched at Process' birthday party.
Depending on the response to the magazine, 62a could appear regularly once or twice a year. That, however, will be decided by those responsible once they have recovered from the production of the first issue.




"We wanted to do something that looked to the future"
Werbewoche spoke with Martin Kessler, Group Managing Partner and co-founder of Process, and Susana Lamas Docampo, PR Manager at Process, about the new 62a magazine.

WW: You launched the branding and design magazine 62a to mark Process' 20th anniversary. Why?
Martin Kessler: Actually, we wanted to do a second volume of "Design by Process" and had already started planning. But then we didn't think it was ideal to look back at the last ten years again. We preferred to do something that looked to the future and reflected our current activities - after all, we have developed a lot over the last ten years. And a book was not the right thing for that. Of course, it's nice to hold a 400-page book in your hand later in a deck chair and proudly say, "Look what we've done." But that's really retro. Then we stopped that project and threw ourselves into the magazine.
What does the future of 62a look like? Should the magazine appear more frequently? At what frequency? When will the next issue be published?
Kessler: At the moment, we're leaving that open. A lot of heart and soul has gone into the project. But at the moment, we're just happy that 62a has been launched and the project has been completed for the time being. However, we are not ruling out the possibility of a second issue, nor that there could be two issues per year, nor that 62a will only be published once. That depends on how the response turns out. The effort for us was enormous, it was a real hoselup. But so far the feedback has been very positive - we've received a lot of e-mails and also letters. And we have many topics that we have not yet been able to work on. There is simply no comparable magazine in the German-speaking world, which is surprising. Let's see how great the need is for this gap to be filled.
Susana Lamas Docampo: It was already the idea that we would publish the magazine at least once a year. But we have to see how that can be done with our resources; our customer projects always have priority. However, the first issue is always particularly time-consuming. Now we have defined containers and a design concept and can fill the existing with new content. And if there really is a need for a magazine like this, we'll certainly consider working with more outsiders to get it done, then ads will become an issue, or we'll even build structures where we can produce a regular magazine.
Why did you choose the focus "character" for the first issue?
Lamas Docampo: There was a brainstorming session in the team in which we discussed many different options for focal points. But we already had a few ideas for topics, and they fit together well under "character". Character also fits in with a 20th anniversary, with design and branding, with the Process brand and with our work. Everything has to have a character. We're not interested in anything that's interchangeable.
Kessler: Character shapes our daily work: we visually translate the character of companies. So 62a's focus fits well with a magazine that wants to position itself in the field of branding and design.
What should the cover picture with the collage of a doll and a face say?
Kessler: Susana has written an article about the scientific approach to character. In it, we talk about different virtues and character traits. For this we created a collage in which the head of a doll is superimposed with different faces. We created hundreds of combinations this way, and each time the face looks different. This shows how multifaceted character is.
That's why there are four different covers?
Lamas Docampo: Exactly. That's to show the variety of possible combinations that ultimately make up the character. And when you look at the resolution on the inside of the magazine, the faces look completely different again. Incidentally, we held an internal competition for the cover picture, in which all 40 employees were invited to submit suggestions. Almost everyone took part.
Kessler: Of course we wanted to attract attention with the magazine and thought about how we could do that. But we didn't want to put a donkey on the Matterhorn, because then we would get attention and irritation - but only irritation. That is weak. We didn't want to show a Nice Picture either, even if we would have had enough of them. We wanted to irritate and at the same time tease the content. The reader should pause, ask: "What's this all about?" This succeeds with the four cover pictures.
You have brought two well-known Swiss people into the first issue, Carlos Leal and Jean-Claude Biver. Why these two?
Kessler: Biver is an exotic figure in our business world. When you read the credo by which he is guided - all you need is love - that is something you would never learn in an MBA anywhere. Sure Biver flirts with it, as most people who stand out from the crowd do with anything. What's special is that Biver goes totally against the mainstream and is successful at it. And we wanted to have someone in the magazine who is not interchangeable with 20 others. Of course, we could have included a person in the magazine who was unknown but whose life had exciting facets. However, we were unanimous in our opinion that we needed prominent characters for the first issue. Biver is one of them.
Lamas Docampo: Carlos Leal appears in the "People and Brands" section. We asked people all over the world, from São Paulo to Tehran to Tokyo, about their favorite brands, and wanted someone they knew as a counterpart, to show that everyone has a connection with brands. Leal also talked about the brands that accompanied his childhood ...
... and he is also an advertising face.
Kessler: That was actually the deciding factor why we chose him. There's no one else in Switzerland who's a successful singer, a successful actor and, on top of that, gives himself away as a figurehead for a brand. He delivers commercials a gogo. And he does it deliberately, without fear that it could damage his brand, his image. I find that remarkable.
Is 62a also a corporate brochure?
Kessler: Yes, of course, 62a is also self-promotion. But not only in the middle section with the agency presentation. We are also active in the editorial field, and for that the whole issue is a business card. When we talk to a new client about an editorial project in the future, we don't just take the Swisscom or Credit Suisse employee magazine with us, but also our own branding and design magazine. That's a sample of our work that reflects our thinking, our professionalism and our idea of design.
The magazine is called 62a - after the agency's house number. What other titles were up for grabs?
Kessler: I don't know anymore. 62a was not my favorite title, but I bowed to the majority decision and have since become well accustomed to it.
Lamas Docampo: Finding the title was extremely difficult. We finally decided that the title should not say too much at first glance, should arouse curiosity so that we can freely fill it with content. In addition, the title should be an eye-catcher and numbers work well in this respect. We also came up with our house number because the combination with the letter can be designed well.
Kessler: When we developed the appearance of Novartis, everyone scolded us at first. Today, no one stumbles over it anymore. In short, people get used to this kind of thing. The decisive factor is what we fill this packaging with. If we fill the magazine with good content, 62a will be positively charged at the end, the title will connect with the content.
How did you finance the production of the magazine? I only found one ad from Papyrus, so the paper was probably sponsored. And the rest?
Kessler: We paid for that ourselves, which is quite an investment. But the book for the tenth anniversary wasn't cheap either.
How much does the magazine cost? Printed on it is 18 francs, but you give it away for free?
Lamas Docampo: We give 62a to customers or potential customers free of charge, but you can also order the magazine via our website. Then we charge 18 francs. Orders have already been received.
What is the character of good design?
Kessler: Good design is the reflection of character. Many people think that our job consists of designing from morning to night. That is by no means the case. The design process takes up maybe 50 to 60 percent of our time; the rest is backbreaking work, brainwork: strategy, concept. You don't go to a tailor and say "I need an evening gown" and leave. Then the tailor sits there and thinks: What's her style, I don't know her measurements, does she only wear it once, what color ...? He has a hundred questions. That's why he needs your measurements and wants to know what exactly you have in mind. It's the same with us. We need to know a lot about a brand, a customer, before we can start working. Most of the time, we want to know more than our clients know about themselves. So together with the customer, we get to the bottom of the character.
And what is the character of a good branding and design magazine?
Kessler: I hope that people who know us, just like people who are just getting to know us, will find that when they pick up 62a, "This suits you." The magazine should be a reflection, a business card of us - but it also has to offer surprises. We all have to be comfortable with it, and the customer has to be comfortable with us and what they see of us. Then we've done everything right.
Article & Interview: Anne-Friederike Heinrich































