Bees for the social media top class
Among the winners of the 3rd International Bees Award are some inspiring examples of social media use.
What a lion from Cannes is for international masterpieces in conventional advertising, a bee from San Francisco is for top performance in the marketing use of social media: the Bees Awards, the first international social media marketing awards, were presented at the end of May for the third year in a row, with agencies and brands from 40 countries taking part this year. We present this year's award winners with the greatest potential for imitation.
Best use of micro-blogging platforms:
In South Africa, thousands of people die of Aids every day. Although there are constantly countless calls to draw attention to the dangers of HIV, the NGO Brothers for Life wanted to launch a special campaign to mark World Aids Day 2011. "Our aim was to start a conversation with people and we realized that the best way to do this was through social media, especially Twitter," explained Xolisa Dyeshana, Creative Director of Joe Public, the Johannesburg agency in charge of the campaign. So at midnight on November 30, a thousand Twitter accounts were created and named from HIV+0001 to HIV+1000. All were used to report from the perspective of an HIV-positive person for the next 24 hours and to encourage others not to make the same mistakes. To make it easy for the Twitter community to follow the campaign, each message was tagged with the hashtag #HIVarmy. At midnight, each account was shut down and the avatar was replaced with the word "deceased", highlighting the sheer number of people who are losing the fight against AIDS every day. Within 24 hours, the hashtag #HIVarmy spread rapidly. Not only were there re-tweets, but people often added their own feelings on the subject. The tweets were soon picked up by celebrities and mentioned on the radio. At 11 a.m., the campaign appeared in the world's trending topics on Twitter and remained there for the rest of the day. "Essentially, we launched a global discourse without spending a single penny," Xolisa said happily.
Advertising Week says: Unlike in English-speaking countries, Twitter has only just begun to gain a larger audience here. This award-winning example from South Africa shows how this channel can be used for campaigns.
Best use of social media platforms:
Anthon Berg is a well-known Danish chocolatier. To associate his brand with generosity and inspire people to appreciate the positive impact of chocolate, "The Generous Store" was launched in the city center of Copenhagen. In this one-day boutique, you could not pay with cash or credit cards, but only with the promise of good deeds. There were thirty different price options to choose from for the boxes of chocolates. The most popular was the promise to help a friend clean the house, while others involved serving breakfast in bed or not commenting on a friend's driving for a week. Once the choice had been made, it was continued on Facebook: Instead of cash registers, iPads were used so that buyers could kKund their promise. And the fulfillment of the promise was also documented there. This enabled the brand to achieve a wave of enthusiasm and public awareness that went far beyond its normal reach.
Werbewoche says: "The concept can be adopted almost one-to-one and, with a few additions, can easily be presented as new.
Best crisis management:
The well-known American actor Alec Baldwin was sitting on an American Airlines plane ready for take-off on December 6, 2011, and it didn't suit him at all that all passengers were asked to leave the plane for an additional security check. This was because a threat had been made against the plane shortly before take-off. The fact that Baldwin was behaving quite badly and shouting at flight attendants was no reason for the airline to assume a communication crisis. The fact that Baldwin has 870,000 followers on Twitter, however, was. He soon vented there too, and after less than an hour the incident had already become a trending topic on Twitter. The airline reacted quickly and disseminated its view of the matter calmly and objectively via Facebook and Twitter, referring to the various legal regulations that Baldwin had violated in part. The "Alec Baldwin Incident" is therefore considered by many communication professionals to be a prime example of the successful use of social media in crisis communication, which, according to Jonathan Pierce, Director of Social Media at American Airlines, can be summed up as follows: "Fight social media fire with social media water."
Werbewoche says: "Companies would do well to empower their social media managers to take immediate and independent action in the event of a crisis.
Best customer dialog:
In November 2011, Volkswagen launched "Quicar" in Hanover, a short-term rental program for which 200 cars are available. Social media was also used as part of the promotion so that actual and future users could share their experiences and questions. So far, so banal - there was a prize for extending this social media communication into the public space: selected entries were displayed on large screens throughout the city (for which the authors' consent was obtained). Although this is innovative, it does not guarantee resounding success: the campaign currently has 5325 likes on Facebook and only 168 followers on Twitter.
Werbewoche says: "We also have enough digital outdoor advertising panels that are waiting to be enlivened with (at least selective) interactivity.
Best use of mobile:
Football fans in South Africa were increasingly frustrated with the foreign coaches of their football teams, who showed no connection to the country's typical football life. The country's biggest beer brand, Carling Black Label, therefore launched a special tournament and launched the "Be the Coach" campaign. Using their cell phones, fans were first able to put together teams from the two biggest clubs, the Kaizer Chiefs and the Orlando Pirates, and during the game the public could decide on player changes in the same way. Over seven weeks, 10.5 million votes were cast, the number of fans on the beer brand's Facebook page rose by 450 percent and the increase on Twitter was as high as 600 percent. And the attendance figures for the match in the stadium and on the screens reached new records. The campaign generated PR worth 85 million rand (CHF 9.5 million) for Carling Black Label.
Werbewoche says: "In Switzerland, as a model country of grassroots democracy, public participation should be a matter of course - for example in the selection of the national soccer team?
Christoph J. Walther

