Light in the jungle of courses for marketing people
Editorial
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March 3, 2014
EDUCATION You can't get ahead in your job without further training. Orientation is needed so that time and money can be invested wisely. An overview of marketing courses. (more…)
Eventcockpit upgrades with new modules
Editorial
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February 28, 2014
EVENTS The platform for event enthusiasts, eventcockpit, has successfully positioned itself since its launch in August. The Expo-Event.Live Communication Association Switzerland has therefore further optimized the online tool and launched new modules for eventcockpit. These include a download center and an event calendar.(more…)
Fashion consciousness often influences the VIP tent designs
Editorial
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February 27, 2014
EVENT TENTSHuge tent cities are erected for major sporting events and impressive festive events; elegant tent constructions are used for VIP guests. The latest trend is the cube-shaped Cube tent, which combines extravagant design and simplicity. (more…)
What a successful annual report must look like
Editorial
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February 26, 2014
ANNUAL REPORTS The annual report is a mammoth task for many companies and is often seen as nothing more than an accumulation of figures. However, it serves much more as a means of informing stakeholders and as an instrument for representing the company. To this end, it must be written in a concise and appealing manner and be convincing through linguistic and visual arguments. (more…)
M-commerce onslaught: online retailers gear up
Editorial
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February 25, 2014
M-COMMERCE According to a survey by the research institute "ibi research" at the University of Regensburg, 77% of German online retailers are preparing for the onslaught of m-commerce. At the same time, 85 percent see a need to secure their online stores against security vulnerabilities.(more…)
Which CMS is the right one?
Editorial
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February 25, 2014
CMS Companies planning an advertising presence are often faced with the decision of which content management system is the right one for their purposes. The online marketing agency räber marketing & internet GmbH has now launched a guide to help with the decision. (more…)
Consumers want more brand involvement
Editorial
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February 25, 2014
BRANDING Companies will have to realign their brand communication in the future. This is shown by a study conducted by Edelman Schweiz GmbH. 11,000 people in eight countries were asked what consumers expect from brands today, how they want to be involved and what influence this involvement has on their willingness to buy.(more…)
#SochiProblems or the PR-GAU?
Editorial
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February 24, 2014
#SochiProblems or the PR-GAU"It was supposed to be the mega-event for President Putin and his Russia, the big event with the whole world watching and showing his country in the best light. But it turned out completely differently. Once again, social networks have shown the limits of control and thus exposed any attempts at one-sided propaganda. Already during the opening ceremony, many more failures, misfortunes and mishaps of the Winter Olympics in Sochi went around the world than the official pictures. And not on the authorized TV channels. These channels dutifully broadcast the official images and adhered to the strict rules of the IOC. But via Twitter & Co. Here, mishaps were ridiculed with relish, unfinished competition venues, hygienically questionable athletes' accommodations, etc. were shown. What are the images that will remain with us from the Sochi Olympics? They are the missing fifth Olympic ring during the computer-animated opening show and the bathroom door kicked in by an American bobsledder that could not be opened. Conclusion: Even a mega-event like the Winter Olympics, for which millions are spent on a perfect PR campaign, which plans and controls the coverage down to the last detail, and which is held in relative isolation and in a country that is not exactly known for its freedom of the press, can no longer control what is spread around the world via social networks. And so even a billion-event can quickly become a PR-GAU with gigantic consequences: Under pressure from public and free opinion in the social networks, the IOC will also have to consider in the future where such mega-events should and should not be held - not least because the sponsors also don't want to and can't afford a social media shitstorm as thanks for their millions in sponsorship."
Reto Baumgartner is the owner and member of the management board of MySign AG and is primarily involved in digital branding.
The stress test for Swiss websites
Editorial
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February 24, 2014
ECOMMERCE Valentine's Day is not only important for lovers, but also for online retailers. A stress test by performance expert Compuware shows how websites for flowers, perfume, jewelry gifts and dating sites fared on this day.(more…)
360-degree images: an attraction for web stores
Editorial
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February 21, 2014
E-COMMERCE The success of an online store is based on convincing content and design: 360-degree product photography opens up an exciting form of presentation that captivates customers online. There are a few challenges to overcome when creating the images. (more…)
Tips for an international Facebook advertising strategy
Editorial
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February 20, 2014
SOCIAL MEDIA MARKETING Although most Facebook users are from Asia, a large portion of Facebook advertising is focused on North America and Western Europe. With an international Facebook marketing strategy tailored to the specific conditions of each country, it is possible to achieve a high level of advertising impact.(more…)
Good MICE business for Zurich's luxury hotel industry
They’re sometimes as secretive as the bankers on Paradeplatz and reveal only what’s already obvious. They don’t want to show their hand, even though most of the five-star hotels on Zurich’s Paradeplatz are generally doing quite well.
Daniel Tschudy
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February 19, 2014
For Renaissance Hotels, the meetings and events business is a core competence.
But what became clear in a recent survey by MK is that for some, the meetings and events business is not that relevant. The Eden au Lac says that "due to the charming size of the hotel, there is hardly any MICE business". And Laura Amanzi, head of communications at the Park Hyatt, speaks of its renowned seminar and conference hotel, but at the same time also of the fact that the MICE share only "accounts for around 17% of the total turnover".Other luxury hotels show a stronger performance in this segment: Jan Brucker, longtime host at the Hotel AriesThe Radisson Blu at the airport reports that half of its business comes from the meetings business, and Wiebke Kehrman, Director of Convention Sales at the Radisson Blu, reports that half of its business comes from the meetings business. Hotel Marriott Zurich, tops this list with an impressive 70% of total business.
Radisson Blu the number 1 in Switzerland
Of particular interest here is the Hotel Radisson Blu at Zurich Airport; with its 52 meeting rooms and 330 rooms, it is probably the hotel with the most meetings, events and corporate receptions in Switzerland.30 to 40 events are held here every day; that adds up to quite a bit of MICE revenue and event expertise. As a listed company, the Rezidor Group does not disclose any details, but you can work out the approximate total figures for yourself.The immediate proximity to Zurich Airport is certainly an enormous location advantage - and yet it is surprising that the foreign share is "only" 35%. It is therefore fair to say that the direct connection to the main SBB line Geneva-St. Gallen and the large parking garages right next to the hotel are also ideal for Swiss companies and associations.Local corporates therefore account for the majority of MICE customers; at the Hotel Widder and the Renaissance Glattbrugg it is 80%, at the Renaissance Tower in Zurich West and at the Park Hyatt their 60%.
Renaissance moves
The Renaissance Hotels belong to Marriott International, although the two Zurich offshoots are moving in different directions. While the Glattbrugg hotel is closing its doors for good at the end of August 2014, the Renaissance Tower on Turbinenstrasse has successfully established itself in Zurich within 2½ years.General Manager Peter Schickling is proud of his lifestyle hotel in Zurich's hottest neighborhood, very close to the Prime Tower. "Renaissance Chic" is the name of the philosophy offered to guests on 14 floors. This hotel also offers important access to public transportation within walking distance: It is only one stop to the main train station and two to Zurich Airport.Schickling on the offer: "The meeting and event business is one of our core competencies and contributes significantly to the economic success of our hotel. Under our Renaissance brand 'Intriguing Meetings', we offer high-quality infrastructure, the latest meeting technology, excellent catering and professional staff. "The main markets for Zurich's luxury hotels are almost uniformly banks and insurance companies; Dolder and Park Hyatt also frequently serve clients from the luxury goods industry, and the Renaissance hotels both mention the pharmaceutical industry as an important customer segment.In addition, all hotels between Oerlikon and the airport are likely to receive regular orders from the entertainment world (showbiz) and sports. In this context, also the reference to the 4*-Swissôtel in Zurich-Oerlikon, which plays an important and successful role in the local MICE scene with its 347 rooms and the wide range of conference facilities.
Lucrative marriage business
One segment that was mentioned several times in the survey is the marriage market. Although Wedding Planning does not belong to the MICE sector, the type of project support and also the revenue opportunities are similarly interesting to the ad hoc meeting and event business.Several hotels are involved in this sector, such as the Dolder Grand and the Baur au Lac: The Park Hyatt right next to the Kongresshaus Zurich even provides its own "Wedding Consultants".What the answers of the Zurich hoteliers also showed is that hardly any hotel offers its own business events or further training seminars. Only the Dolder Grand Hotel sells its so-called "Dolder know-how courses"; these cover topics such as communication, customer understanding, sales techniques and business etiquette.These courses can be booked for a minimum of seven people, a real and exciting USP (unique selling proposition) in the MICE sector. Jan Brucker from the Widder Hotel presents his USP as follows: "Prime location in the heart of Zurich's old town - an authentic place with a 'sense of destination'.