Werbewoche: Everything is new at Somedia - a new media house, new logos for the individual divisions, a new layout for "Südostschweiz". What do you expect from the changes?
Andrea Masüger:We expect a great deal from this. For us, this is a new start across the board. We decided to build the media house in 2008 in order to bring all Somedia divisions under one roof and create synergies. But if we renew the hardware, i.e. the building, then we also have to renew the software, i.e. our brands and products. We couldn't move into such a modern media house with our 15 or 20-year-old logos. That's why we decided in 2011 to develop a strategy for the renewal of all structures. The desire for convergence was the background for everything: we knew that we would all move closer together in the media house and wanted to produce truly convergent media. Consequently, we also had to make our services convergent, for example by creating cross-media sales. Now everything is fresh and new and fits together.
This also explains why everything is happening at the same time. After all, you could have proceeded step by step.
Yes, not everything is running one hundred percent in parallel, but at the end of March everything will come together: the move into the new media house by all departments, the new brand management, the redesign of "Südostschweiz" and the implementation of the Südostschweiz media family. We believe we are well prepared for the challenges of the future - even if you never know exactly what will happen. We want to seize opportunities and take a positive approach to what lies ahead.
How much did it all cost?
The media building, including the radio and television studio and all the furnishings, cost 30 million francs, while the building itself cost around 26 million francs. The development of the new brand management and the relaunch of Südostschweiz cost a total of around CHF 1 million.
By building the media house and investing in a convergent brand, you are sending out a clear signal against the rampant downsizing trend in the Swiss media industry. Is Somedia doing so well?
Of course, our employees also asked this question. "Everyone has to save money and now we're building a hut like this." We too have gone through two rounds of savings and efficiency measures. But we don't want to sit like a rabbit in front of a snake and wait to see what happens. We want to play an active role in shaping the market. Our premise for the project was that the media house had to be cheaper for us than the five locations we currently operate. We have achieved this goal. We have low operating costs overall, leaner technology, fewer secretarial services, no courier costs, we were able to sell or rent out buildings. And with the media house, we are setting an example both internally and externally, for our readers, listeners and viewers and for our advertising customers: "We are present and actively involved in shaping the region."
When people talk about "Südostschweiz", they usually have the print newspaper in mind. Will the umbrella brand cause confusion in the future?
I don't think so. It's possible that, as with any brand change or new launch, an adjustment phase is necessary. Südostschweiz" is the largest medium in our media portfolio, which naturally has a special weight. But we wanted to link precisely those media that are somewhat overshadowed by the large "Südostschweiz" - for example Radio Grischa, whose name is already very much reduced to the canton of Graubünden - to the pull and power of the "Südostschweiz" brand. That's why we believe in the positive effect of the renaming. Of course, it's new to have four different media with the same name - it's unheard of anywhere else in Switzerland. But it underlines our goal of working convergently. That's why we also want to make a brand statement: No matter whether someone likes reading, listening, watching TV or surfing - all they need is Südostschweiz. Before, we had a huge salad of logos, lettering and labels. Of course, this has all grown over decades. But now we needed to tidy things up.
With such a major project, there are naturally a lot of skeptics, even within your own ranks. With what spirit did you manage to rally your employees behind you?
That was a lot of work, including psychological work. Under no circumstances should you say: "We have an idea - what do you think?" Then everything is immediately pulverized. You have to clearly define what goal you want to achieve and why, and then pick up the employees and let them help shape the way in which the goal can be achieved. We succeeded in doing this very well. In the editorial offices, for example, we set up a small newsroom at the old location where an editorial team could try out how it works. Only then did we define how to work in the news zone in the new media house: How do the editorial teams work together, who has what skills, what is the daily routine? If employees understand the goal and work on its implementation themselves, there will be the necessary acceptance.
Who developed the new logo for the four divisions?
We developed the theoretical concept for service brands and the corporate brand as well as the merger of the four divisions of Südostschweiz internally, in collaboration with the Zurich-based management consultancy AbegglenManagement Consultants. This gave us external input and an overview of what others are doing. And we commissioned the Zurich-based communication and design agency Tatin with the visual implementation of the logos.
And why was the new layout of Südostschweiz developed by the Berlin agency Einhorn Solutions?
The editorial team presented a theoretical concept of how the newspaper should be structured and designed in the future. We then held a pitch, which Einhorn won. They simply implemented the concept in the most appealing way.
The daily newspaper Südostschweiz has been completely revamped. Won't this scare off some of the mostly conservative, older newspaper readers who are attached to "their paper"?
Of course you have to expect that, even with a simple redesign, and we did a complete relaunch. As editor-in-chief of Südostschweiz, I was involved in three graphic changes and each time there were a few people who didn't like it, who couldn't read the font or something. That's daily business when you change something. But I am convinced that the changes will not lead to a general rejection. The newspaper will be different, but with its tile principle and the clearing out of small, unimportant texts, it will accommodate today's media usage behavior. Nothing ventured, nothing gained. Incidentally, we also conducted a study with focus groups that were representative of the readership. And the new Südostschweiz was very well received.
How did the editors of Südostschweiz react to the new orientation and focus of their newspaper?
The impetus to clean up Südostschweiz and adapt it to the changed user behavior of readers came from the editorial team. Actually, we only wanted to change the appearance, but then the impetus to do a complete relaunch came from the editorial team. And of course the editorial team is now supporting this.
How is the collaboration in the new media house going so far?
After initial skepticism, people are now happy and enjoying the new media center. Everyone finally wants to move. There were a few minor problems, but we carried out a pilot move to identify precisely these problems and solve them early on. Once we're all there, there will be a cultural change: people will be close to each other, will communicate more with each other, will have a lot of light and, in the truest sense, a clear view. And that will also open people's minds. The convergence that we've worked out in theory will very quickly be put into practice. I am convinced of that.
The newspaper, radio and television editorial teams will remain independent, but will work together in the new media house in the joint news zone and at the newsdesk. How exactly will this work?
In the new media house, the news zone is the area in which all editorial offices are located; radio, television, print and online are then very close to each other. And the newsdesk is the daily command and decision-making center where the four heads of the media departments exchange information. This is where they discuss how individual topics of the day should be dealt with: Is it more for the newspaper? Or for the radio? Where do we cover what? How can the media complement each other? Do we prefer to bring a primeur quickly online, or with a lot of background in the newspaper or on television? Who provides which information? Theoretically, we could have created a super editorial team across all four media, but we didn't want to throw the baby out with the bathwater. How exactly the collaboration works will become clear in practice. Perhaps at some point we will also create a large editorial team, as we are not at the end of the development, but at the beginning.
As CEO of Somedia, you must be proud of this ambitious project. What does the journalist in you think about convergence, new forms of collaboration and increased demands on media professionals?
If I were still a journalist now, one side of my heart would feel a certain regret at not being able to work in peace for even ten years, as I am used to. Journalists certainly feel a certain melancholy, which I can understand. On the other hand, you have to adapt to developments, especially in this industry. A daily newspaper that is still produced in the same way as it was fifteen years ago will soon reach its end because at some point its specific readers will no longer be there. The future belongs to convergence. In the past, lead typesetting was done for 30 years, then film typesetting for 20 years, today something new develops within five years. You have to react to that.
Interview: Anne-Friederike Heinrich