Radio/TV Research: Matthias Steinmann, former head of the research department,
has reservations about the latest ideas for organizing radio and TV research. In issue 37, *Werbewoche* published the
New Organizational Model for Radio and Television Research
presented, which calls for a spin-off from the SRG.
WW: Mr. Steinmann, while
For 35 years, you have led radio and television research within the SRG
established. Now the SRG and Parliament want to remove research from the SRG
Outsource. Is this a step in the right direction?
Matthias Steinmann: Yes, he
is necessary. Even though at the Research Service (FD) and at the SRG
highly qualified individuals who are certainly knowledgeable in the field
are not involved, it is appropriate to conduct research at this time
to objectify and neutralize it, as it were, by law. Please allow
But I have a personal request: Research should be based on a
be carried out to the highest possible standard of quality; that is, they should
There should be no political compromises regarding methodology. Only in this way can
the emergence of what we call "research peace"—namely, that everyone
equally «believe» in the currency, which is available to everyone.
WW: At the
In structuring the research, they paid attention, among other things, to a
Organizational separation of data collection and application. How
What does this separation model look like?
Matthias Steinmann: The
We initially had the principle of separating application and research
Implemented internally at SRG. On the one hand, the research department is responsible for
is responsible for the survey, verifies the data, and organizes it
available. On the other hand, within the SRG, we have two types of
Data users: the media departments that use the data, for example, for
Use programming improvements at SRG radio and TV stations,
as well as Publisuisse, which collects the data for the sale of advertising time
was used. When private companies also wanted to obtain data,
We founded Publica Data AG—with the same guiding principle:
We separated the application for private users from the research service. Thus,
Today, the media departments, Publisuisse, and Publica Data are all on the same page and
the same user level.
WW: Why was this separation so important to you?
Matthias Steinmann: The
This allows data recipients to use the data according to their needs and
interpret. At the same time, the separation model has allowed us to ensure that
the methodology remained operationally independent. However, it also had the
Research is prevented from influencing application-oriented
analysis and distribution. It would be extremely dangerous to,
if, for example, the research department uses the data in any way to
wanted to influence program planning. But when it came to developing the
When it comes to basic research methods and tasks, all three can
Users can exert influence in an organized manner.
WW: Well
DRS Radio Director Walter Rüegg proposes that Publica Data AG and the
Outsourcing research and consolidating it into a new company (see
WW 37).
Matthias Steinmann: I
I don't know what motivated the SRG to adopt this model; I'm just evaluating it
only from the outside. But I'm having trouble understanding it. My
The key question is: Why does the Rüegg model take one of the three
The user, in this case Publica Data, and sets it to the same
On the same level as research, by merging the two? Why
If one wants to move away from the demonstrably successful separation model and adopt the
Jeopardizing academic freedom?
WW: In what specific ways do you think he is at risk?
Matthias Steinmann: By
one can adapt private application needs to the level of data collection
but not those of the SRG. This results in unequal treatment of the
SRG and has the potential to cause conflict. If, on the other hand, one were to immediately
If we raise the bar for all user needs, it will certainly become more problematic,
than if you don't. So with the Rüegg model, you can really make a difference
a lot, without being able to say what will come of it. If, on the other hand, one
If the separation plan continues, things will likely carry on as they have been. The
It wasn't bad—in terms of the content, anyway.
WW: So you're concerned that the interests of private broadcasters are given too much weight compared to those of the SRG.
Matthias Steinmann: Yes,
I'm afraid that the foundation's focus would then shift too much toward the
The application of private interests has shifted, and that the interests of the
Publisuisse and the media departments might be getting the short end of the stick because they
can no longer be treated on the same level. I mean, that
A separation model that is entirely in the SRG's interest.
WW: Could one of the long-term consequences of the Rüegg model be that the SRG withdraws from collaborative research?
Matthias Steinmann: The
I can't say; it depends on the person. But I
I believe that a balanced separation model, such as the foundation model
of the National Council makes it possible to represent the interests of the SRG and the private broadcasters
taken into account more effectively.
WW: But the National Council version doesn't mention Publica Data or the other users at all.
Matthias Steinmann: No, because the National Council's model is intended to regulate only research, not its application.
WW: But what would happen to Publica Data then?
Matthias Steinmann: The best solution would probably be for it to be fully transferred to the private sector, where they would take over responsibility.
WW: Take
Then there's the case of Radio Grischa (see WW 37): After all, there the
The separation model was not used at all; data has been collected up to the present day
blocked.
Matthias Steinmann: Yes,
The separation model worked in principle: The data was locked—
A matter between Publica Data and the client. The only unusual thing was that,
that the person concerned would understandably opt for the highest possible
An influential figure—the SRG Director General—intervened. In the event of a
Without the Research Foundation, this opportunity would not have existed.
WW: Who would Radio Grischa reach under the foundation model?
Matthias Steinmann: To
the Publica Data User Commission or its Board of Directors. This
they then contact the foundation. If their concerns are not addressed,
they can submit a
Issue an audit request—including to the leadership of the Research Service
Gone. Something like that would have to be included in the new model as well. The
The current system is balanced. We shouldn't turn it completely upside down.
place.
Interview: Markus Knöpfli