Fiat is fit for the digital future
Car At Fiat, the signs are pointing to a new beginning. When it comes to new media, the competition is actually a long way behind the Italians.
Car At Fiat, the signs are pointing to a new beginning. When it comes to new media, the competition is actually a long way behind the Italians.
Things did not go well for Fiat for a long time. The Turin-based car manufacturer missed out on customers, was in the red and had the image of producing cheap but unreliable small cars. Now Fiat is back. Since brand boss Luca De Meo took the helm of the company, the Italians are back in business. This is shown by the sales figures and market quotas. But the company also has nothing to fear from the competition on the Internet and on cell phones.
No car company is currently using the web and wap as cleverly as Fiat. The development in the mobile communications sector can be observed. Together with Microsoft, Fiat has developed the Blue & Me Bluetooth system. This allows drivers to make phone calls easily and provide musical entertainment.
National banner campaignFiat is also going full throttle on the cell phone display. Fiat Switzerland has recently become the first major brand to launch a national banner campaign. The campaign is running on all high-traffic mobile sites in Switzerland. These include sunrise.ch, 20min and cash.ch. Fiat is advertising the Turbodays from September 7 to 17. This is about the launch of new turbo engines for the Punto and Bravo models. The car manufacturer booked 120,000 page impressions with Goldbach Media marketer Activemobile, which specializes in mobile advertising ("Werbung im Taschenformat", WW of 22 August 2007).
The Onemotion agency is behind the interactive presence of Fiat Switzerland. Fiat has been relying on the agency's services since 2005 and is continuously expanding its mobile presence. The Swiss branch of the Turin-based car manufacturer wants to use the mobile Internet as an additional channel to make information about the brand and its cars accessible to young buyers. Mobile advertising is a further step in this direction alongside SMS and the Wap portal.
Although the development of the Internet in cell phone format is still in its infancy, the Italian car manufacturer is already setting a high standard within the industry and compared to all other offerings. "Fiat's presence is unique," says Mike Weber from Activemobile. Fiat is way ahead because the car manufacturer doesn't just limit itself to displaying information, but consistently seeks interaction with users in all possible channels. In addition to a wide selection of downloads, Wap surfers can access a dealer search, use the direct dial function to contact the dealer by telephone, order catalogs or book test drives with new models. In addition to free downloads, Onemotion also offers a mobile game. The game called "Lauberhorn", which is also available as a flash game on the Internet, is already in its second round this year and has been extremely successful in terms of in-game branding for the Panda 4×4. The mobile game version has already been downloaded over 20,000 times.
Cell phone advertising is establishedFiat Switzerland's Head of Marketing Wilfried Karl wants to focus more on the future medium of cell phones: "You can compare it with the situation in the mid-90s, when many companies dismissed an Internet presence as unnecessary and banner advertising as useless. Today we know that both are established in the marketing mix. We don't want to struggle in the mobile sector."
The successes prove Fiat's pioneering strategy right. No other car manufacturer is currently experimenting as skillfully as the Turin-based car manufacturer. Car giants such as Ford or Toyota in the USA and BMW in Germany are also launching campaigns with the aim of incorporating the cell phone. But only sporadically, according to Martin Hochuli from Onemotion. "We are not aware of any car manufacturer that links the cell phone with content as consistently as Fiat."
For Fiat, the consistent strategy is paying off. Since the launch of the banner campaign, the company has recorded a high number of hits. Above all, information about models is requested. Every day, at least three catalogs are ordered or test drives booked via the mobile Fiat portal in Switzerland. Another key figure indicates that Fiat is on the right track with its mobile strategy. According to Activemobile, the click rate for the current banner campaign is 2.5 percent. This is two percentage points higher than on the Internet.
Another reason for the high number of hits is networking. Fiat's mobile offering is well positioned in the Google search engine and in the online encyclopaedia Wikipedia, which contributes to the fact that not only users from Switzerland access the Mini-Web, but visitors are registered from all over the world. Martin Hochuli: "Users from Sweden to South Africa visit the portal or use the download functions on the Internet to send pictures to their cell phones." Fiat Switzerland collects an average of 100 addresses per day.
Christian Lüscher
Fiat with new brand emblem
In order to preserve the ailing traditional brand
the Group changed its logo at the beginning of this year. Since Fiat was founded in 1899, the brand logo has been redesigned 15 times. With the market launch of the new Fiat Bravo, the Turin-based group said goodbye to the circular logo with a blue background and silver lettering and switched to red. The symbol designed by Robilant Associati is reminiscent of the famous Fiat sign that was emblazoned on the front of Fiat vehicles from 1931 to 1968. Brand boss Luca De Meo commented on the change: "In this decisive environment of dynamic development, we want to make a statement and also renew our brand logo. It stands as a signal for revitalization." Experiment with IP-TV
Abarth
is a car tuner belonging to the Group. In order to revive the legendary brand, Fiat is working on gaining a foothold in the IP-TV sector. The idea: in the foreseeable future, Fiat wants to show rally races on www.abarth.tv. In addition to the ambitious TV project, work is also to continue and expand on the Internet. The 3D configurator at fiat500.com for the Cinquecento, which will soon be seen on Swiss roads, already shows the direction in which the presentation is heading.
