Print Parallel to the rebranding of the company, AXA Winterthur launched the new employee magazine Team.
For the employees of Winterthur Insurance, May 3, 2007 was both a day of farewell and a day of new beginnings: as a consequence of the change of ownership, the traditional company was renamed AXA Winterthur, underlining the connection with the French parent company. the ambitious goals of the new management team are both an opportunity and an incentive for the employees. However, the fresh wind in the company makes it necessary to inform people about the meaning and extent of the changes, address concerns and dispel fears. All too often, change processes fail because management has neglected to take employees along on the journey together. AXA Winterthur tries to avert the danger of such misguided developments from the outset with open and proactive communication.
Fresh and cheerfulAn important piece of the mosaic in these efforts is the completely revamped employee magazine, which was available hot off the press just a few weeks after the rebranding day. The communications agency Infel AG had already developed the design and content concept for the Team magazine on behalf of AXA Winterthur before the name change was announced and will continue to oversee the production of the magazine in future.
"Our previous employee magazine had a pronounced top-down character, which was also reflected in its restrained layout," says Lorenz Heinzer, Head of Internal Communication at AXA Winterthur. "Team, on the other hand, focuses on the employees and is therefore much fresher, more cheerful and more reader-friendly." This change of direction has been well received by readers. "More than 90 percent of reader reactions to the first issue were positive or very positive," says Lorenz Heinzer happily.
Team is characterized by the clever conceptual combination of a clear order for readers with the greatest possible freedom for the editorial team. Some of the sections are predefined and are repeated in every issue. These fixed sections make it easier to navigate through the magazine and give it a face. Some of the sections, on the other hand, are free and can be filled with content from issue to issue without any restrictions. This allows the employee magazine to respond effortlessly to the rapidly changing needs of a dynamic company. The fixed sections also ensure that the magazine retains its suspenseful arc of large and small texts as well as the variety between different text forms.
Another key feature of the magazine is the division into two sections, "very important" and "very personal". This ensures that the program includes not only news and background information from the business sector, but also soft topics relating to the people at AXA Winterthur. A likeable, credible employee magazine shows not only members of the management but also employees at all levels with their professional ambitions and private preferences.
Background information instead of headlinesThe right mix of business and human touch is crucial for the acceptance of an employee publication. Thomas Hügli, Head of Communication at AXA Winterthur, is also convinced of this: "The content of the new magazine focuses on the employees and conveys the spirit of optimism and growth at AXA Winterthur. Visually, Team continues to connect us with the AXA Group." Thomas Hügli sees considerable opportunities in this. "Team promotes identification with the new brand and an understanding of the associated values," he says. "The employee magazine thus acts as an incubator for the positive mood that should ultimately also inspire customers."
The potential of an employee magazine is often underestimated because, unlike the intranet or other online offerings, it is not a "new" and "trendy" medium. However, especially when substantial changes challenge employees, a printed publication is an effective tool for communicating company messages and an important platform for exchanging opinions.
Unlike the fast but fleeting intranet, a magazine can present complex contexts and provide background to the headlines. Because you can pick up a magazine, look at it at your leisure and leaf through it, emotions are conveyed at the same time as information. "Employee magazines are a kind of soul of the company," says Thomas Hügli. "They reach all employees, don't exclude anyone and encourage discussion among them. 'Get the people on the bus' - employee magazines are virtually predestined for this task in times of change."
AXA Winterthur promises success through team spirit. The magazine Team makes its contribution to this.
Peter Christoph, Infel AG