Heads of the week: Fire and flame
Folker Wrage is the Creative Director at Publicis Dialog, and Eric Fricke is the Group Art Director. Together, they have long been engaged in a very creative dialogue.
The necessary calm has returned to Publicis Dialog. Even if things are very hectic at the moment. The new success is based on an old "dream team". CEO Erik Neumann, who started in the spring, first brought Eric Fricke on board as Group Head Art in the summer and then Folker Wrage as Head of Creation in August. The three have known each other for a long time. Their history has also shaped many events in German dialog marketing over the past twenty years.
When you become an advertiser, there are two choices: Text or art. "I'm not a graphic designer. In that respect, the only thing left for me was the written word," says Folker Wrage, summing up his career choice. The business manager for creation at Publicis has been writing "all his life." Record reviews, music reviews, reports for scene magazines. As a complementary course of study, he chose psychology. After seven semesters, however, Wrage realized that he was "studying for unemployment." So he made a radical cut and joined Lufthansa for five years. As a flight attendant, he was able to live out his great curiosity about the big wide world. But since distributing trays "is not the ultimate professional challenge," Wrage asked himself one day: What can I do? That's how he got into advertising as a copywriter. First as a freelancer. When word got out about his talent, an offer came from Ogilvy One. The fact that it was a dialog agency was more of a coincidence. And that's how Wrage's career took its continuing direction to this day. "In the end, everything came together great. In advertising, everything I've done so far has helped me. Actually, it's almost obligatory for a seasoned copywriter to bring a dropped-out degree and a strange profession with him."
Wrage remained loyal to his first agency for a decade. "It was never boring, though. Everything was going like crazy at Ogilvy One." After five years, Wrage was CD; after seven, deputy managing director. After ten years, he had "accomplished what needed to be accomplished." So to learn a bit more, he switched to a traditional agency. That's how he came to Leo Burnett. At that time, he was in charge of the Swiss account for Marlboro. When he also "understood Marlboro," he met Erik Neumann again, an old companion from Ogilvy. The current managing director of Publicis Dialog in Zurich was working for Saatchi & Saatchi X at the time. Wrage joined this agency for shopper marketing as a creative partner, learned "a lot" about advertising at the POS there and also had great success in the team with Neumann. "The two of us get along very well as partners. And even when we work as executives, we always approach our tasks very entrepreneurially. And above all with a lot of heart," is how Wrage describes his style. Of course, he and Neumann are now part of a large network at Publicis Dialog in Zurich. "But we have overall entrepreneurial responsibility, almost in the sense of being independent." Wrage has always been interested in numbers, even as a creative. "I also really enjoy working on business strategy. It's important to me that we grow and are profitable."
Fun with Direct Marketing
When he once talked to a headhunter about his future, he said that Wrage was turning a pretty big wheel. "But that's also what I enjoy," he muses. And he likes to talk about his exciting times at Ogilvy One, where he helped make an agency "number one by a huge margin" within five years. An agency that had never won a major award before managed to win gold in the same category at the German Dialog Marketing Awards five times in a row, and in 2001 even won gold, silver and bronze, the "best mailing" and a gold clio. Almost exclusively with work for IBM. In addition, Wrage also won a Direct Lion in Cannes. "We even managed to get the dialog agency Ogilvy One to seventh place in the creative ranking of classic agencies, only behind the really big ones like Jung von Matt, Scholz & Friends or Springer & Jacoby."
Nevertheless, Wrage still has the most fun working in direct marketing. "I love working in a success-oriented way. In the sense of being measurable." You also have a lot more opportunities to express yourself, "because with us, the formats go almost into infinity." And all of these possibilities for play always inspire Eric Fricke's imagination anew.
The new Group Head Art at Publicis Dialog found his way into advertising via the world of arts and crafts. In order to become a goldsmith or stage designer later on, Eric Fricke took private lessons in drawing from a freelance artist while still in regular school. Later he studied at a private art school in Frankfurt. He financed his education in the second semester with jobs in small advertising agencies. Two days a week he played the boy for everything. Since he soon enjoyed this practice more than the theory, the young art student was found more and more often in these agencies. "In this way, I did something like an unofficial apprenticeship in an advertising agency," Fricke assesses this entry. "I was allowed to get a taste of everything." The agencies he served were rather classic. Nevertheless, he also gained initial experience in POS and trade show construction. During his eventual full-time engagement at four different agencies, the young graphic designer was able to "get to know a lot of important people." Through a copywriter, this led to contact with Ogilvy One. Over the next eight years, Fricke experienced the boom period there, which was also shaped by Folker Wrage. The number of employees doubled from 60 to 120. But more important to Fricke than this size thanks to success remained the "fun at work. He was always immediately on fire when a team was needed with ideas for a new pitch. "The salt in the soup is new business because it's always a new challenge." A few of those jobs, in addition to IBM, were for Deutsche Bank, American Express, Mercedes-Benz, Procter & Gamble, or SAP, for example.How do shoppers move around the supermarket?
Because Springer & Jacoby wanted to strengthen its expertise in dialog, Fricke later accepted a call to Hamburg. "But that was bad timing," because SJ soon entered a - now overcome - crisis. After just eight months, Fricke was back in Frankfurt. Here, his old companion Erik Neumann immediately offered him a better opportunity for his new team at Saatchi & Saatchi X. At the agency, which specializes in shopper marketing, it was a special challenge for Fricke to do the whole concept in shopping and retailing for Frankfurt Airport. How do people move around in a supermarket? Which security regulations have to be observed? Which path flows offer which opportunities? To be able to answer such questions, Fricke has read through many studies. The knowledge he has accumulated should now also provide him with valuable impetus for new dialogs with customers at Publicis.
When first Folker Wrage moved to Publicis Hamburg and then Erik Neumann, the managing director at Saatchi & Saatchi X, also moved to Zurich, it quickly became clear to Eric Fricke "over a beer" with Erik Neumann that he too wanted to find happiness elsewhere. "Although it was known that there was a crisis at Publicis Dialog at the time. But that was also a challenge and therefore an opportunity. Because all three of us had already proven that we could build something," was an important motivation for Fricke.
Meanwhile, the trio has set a goal: "We've all seen it happen, how to build an ordinary agency into a truly relentlessly creative one - a vibrant hot store, with spirit and pace as it grows."
Andreas Panzeri
When you become an advertiser, there are two choices: Text or art. "I'm not a graphic designer. In that respect, the only thing left for me was the written word," says Folker Wrage, summing up his career choice. The business manager for creation at Publicis has been writing "all his life." Record reviews, music reviews, reports for scene magazines. As a complementary course of study, he chose psychology. After seven semesters, however, Wrage realized that he was "studying for unemployment." So he made a radical cut and joined Lufthansa for five years. As a flight attendant, he was able to live out his great curiosity about the big wide world. But since distributing trays "is not the ultimate professional challenge," Wrage asked himself one day: What can I do? That's how he got into advertising as a copywriter. First as a freelancer. When word got out about his talent, an offer came from Ogilvy One. The fact that it was a dialog agency was more of a coincidence. And that's how Wrage's career took its continuing direction to this day. "In the end, everything came together great. In advertising, everything I've done so far has helped me. Actually, it's almost obligatory for a seasoned copywriter to bring a dropped-out degree and a strange profession with him."
Wrage remained loyal to his first agency for a decade. "It was never boring, though. Everything was going like crazy at Ogilvy One." After five years, Wrage was CD; after seven, deputy managing director. After ten years, he had "accomplished what needed to be accomplished." So to learn a bit more, he switched to a traditional agency. That's how he came to Leo Burnett. At that time, he was in charge of the Swiss account for Marlboro. When he also "understood Marlboro," he met Erik Neumann again, an old companion from Ogilvy. The current managing director of Publicis Dialog in Zurich was working for Saatchi & Saatchi X at the time. Wrage joined this agency for shopper marketing as a creative partner, learned "a lot" about advertising at the POS there and also had great success in the team with Neumann. "The two of us get along very well as partners. And even when we work as executives, we always approach our tasks very entrepreneurially. And above all with a lot of heart," is how Wrage describes his style. Of course, he and Neumann are now part of a large network at Publicis Dialog in Zurich. "But we have overall entrepreneurial responsibility, almost in the sense of being independent." Wrage has always been interested in numbers, even as a creative. "I also really enjoy working on business strategy. It's important to me that we grow and are profitable."
Fun with Direct Marketing
When he once talked to a headhunter about his future, he said that Wrage was turning a pretty big wheel. "But that's also what I enjoy," he muses. And he likes to talk about his exciting times at Ogilvy One, where he helped make an agency "number one by a huge margin" within five years. An agency that had never won a major award before managed to win gold in the same category at the German Dialog Marketing Awards five times in a row, and in 2001 even won gold, silver and bronze, the "best mailing" and a gold clio. Almost exclusively with work for IBM. In addition, Wrage also won a Direct Lion in Cannes. "We even managed to get the dialog agency Ogilvy One to seventh place in the creative ranking of classic agencies, only behind the really big ones like Jung von Matt, Scholz & Friends or Springer & Jacoby."
Nevertheless, Wrage still has the most fun working in direct marketing. "I love working in a success-oriented way. In the sense of being measurable." You also have a lot more opportunities to express yourself, "because with us, the formats go almost into infinity." And all of these possibilities for play always inspire Eric Fricke's imagination anew.
The new Group Head Art at Publicis Dialog found his way into advertising via the world of arts and crafts. In order to become a goldsmith or stage designer later on, Eric Fricke took private lessons in drawing from a freelance artist while still in regular school. Later he studied at a private art school in Frankfurt. He financed his education in the second semester with jobs in small advertising agencies. Two days a week he played the boy for everything. Since he soon enjoyed this practice more than the theory, the young art student was found more and more often in these agencies. "In this way, I did something like an unofficial apprenticeship in an advertising agency," Fricke assesses this entry. "I was allowed to get a taste of everything." The agencies he served were rather classic. Nevertheless, he also gained initial experience in POS and trade show construction. During his eventual full-time engagement at four different agencies, the young graphic designer was able to "get to know a lot of important people." Through a copywriter, this led to contact with Ogilvy One. Over the next eight years, Fricke experienced the boom period there, which was also shaped by Folker Wrage. The number of employees doubled from 60 to 120. But more important to Fricke than this size thanks to success remained the "fun at work. He was always immediately on fire when a team was needed with ideas for a new pitch. "The salt in the soup is new business because it's always a new challenge." A few of those jobs, in addition to IBM, were for Deutsche Bank, American Express, Mercedes-Benz, Procter & Gamble, or SAP, for example.How do shoppers move around the supermarket?
Because Springer & Jacoby wanted to strengthen its expertise in dialog, Fricke later accepted a call to Hamburg. "But that was bad timing," because SJ soon entered a - now overcome - crisis. After just eight months, Fricke was back in Frankfurt. Here, his old companion Erik Neumann immediately offered him a better opportunity for his new team at Saatchi & Saatchi X. At the agency, which specializes in shopper marketing, it was a special challenge for Fricke to do the whole concept in shopping and retailing for Frankfurt Airport. How do people move around in a supermarket? Which security regulations have to be observed? Which path flows offer which opportunities? To be able to answer such questions, Fricke has read through many studies. The knowledge he has accumulated should now also provide him with valuable impetus for new dialogs with customers at Publicis.
When first Folker Wrage moved to Publicis Hamburg and then Erik Neumann, the managing director at Saatchi & Saatchi X, also moved to Zurich, it quickly became clear to Eric Fricke "over a beer" with Erik Neumann that he too wanted to find happiness elsewhere. "Although it was known that there was a crisis at Publicis Dialog at the time. But that was also a challenge and therefore an opportunity. Because all three of us had already proven that we could build something," was an important motivation for Fricke.
Meanwhile, the trio has set a goal: "We've all seen it happen, how to build an ordinary agency into a truly relentlessly creative one - a vibrant hot store, with spirit and pace as it grows."
Andreas Panzeri






