Brand analysis: Rolex shines on Facebook
Among the world's most valuable watch brands, Rolex, Cartier, and TAG Heuer are the leaders on social media: Rolex is by far the best at communicating on Facebook, Twitter is Cartier's domain, and TAG Heuer leads the way on YouTube.
This is the conclusion of the latest brand analysis by Webguerillas. The German agency examined the social media presences of the nine most valuable watch brands in the world: Breitling, Cartier, Chopard, IWC Watches, Longines Watches, Omega, Rolex, TAG Heuer and Vacheron Constantin.
In the process, 35 different key performance indicators such as response rate or relative growth were evaluated for the three most important social media platforms Facebook, Twitter and YouTube and condensed into four core values: "Brand Punch" shows the brand's own activities on the social web. "Brand Awareness" provides information about the size and activity of the brand community. "Brand Applause" stands for user approval - for example, through likes or shares. "Amplification" refers to the virality of the content, i.e. how quickly or easily the respective brand content spreads on the web. The platforms were examined from October 1, 2014 to September 30, 2015.
Rolex is not only the most valuable watch brand in the world, but also communicates best on Facebook, according to Webguerillas analysis. On a normalized scale of -1 to +1, the brand achieves a value of +0.71, leaving IWC Watches (+0.07) and Vacheron Constantin (+0.01) far behind. With around 4.6 million likes, Rolex has the largest fan base worldwide in the check - even though Longines' Facebook page grew the most with an increase of 53 percent in the last twelve months (Rolex: +27 percent). Rolex thus has by far the highest awareness value on Facebook in the check (+0.96). This is despite the fact that the luxury watch manufacturer is less active on Facebook than its competitors. This is particularly interesting in view of the high amplification value (+0.94): When Rolex posts on Facebook, the brand generates the most comments compared to its competitors.
"Rolex shows how content marketing works. That it's not important to post as much content as possible, but the right content. Although the watch manufacturer is less active on the social web compared to its competitors, its content receives a high level of attention from users. At the same time, Rolex achieves the highest engagement rate on Facebook in the check," says David Eicher, Managing Director of Webguerillas.
Cartier achieves the best average value for Twitter (+0.47). The brand is ahead here in terms of both awareness (+0.86) and applause (+0.46). With more than 300,000 followers, it has the most popular Twitter channel in the ranking and the strongest follower growth (+125 percent). Compared to its competitors, Cartier also creates the most admin tweets on Twitter. These, in turn, are shared particularly often. Only in terms of the virality of its content (+0.16) does the brand have to admit defeat to its competitor Breitling (+0.85) on Twitter.
David Eicher adds: "Cartier achieves top awareness values on all three channels. This means that the brand has a particularly large number of fans on Facebook, Twitter and YouTube."
With a scaled value of +0.14, Tag Heuer emerges as the winner from the overall ranking on YouTube. The brand posts by far the most videos there - a total of 59 videos were uploaded in the period under review. Alongside Omega (+0.85) and Rolex (+0.55), TAG Heuer (+0.54) is the most active on its YouTube channel. However, this is not directly reflected in the size of the brand community, user approval or the virality of the content: in terms of awareness (+0.08), applause (0.46) and amplification (-0.07), Tag Heuer only achieves values in the midfield. Overall, however, the brand achieved the best average score in the check.











