"We are in a gigantic crisis," Marc Walder from Ringier is quoted as saying in a press release. Consumers' new media usage and the economic crisis have hit the industry. Media companies need to focus on strong brands, make their companies more efficient and develop new business areas. "There is no general media crisis, but a new reality," said Professor Otfried Jarren from the University of Zurich. There is, however, a "home-made crisis" for daily newspapers and publishing house management. With high quality, the media should create journalistic value that consumers are happy to pay for. The industry alone is in a position to turn the tide. Hans Peter Rohner from Publigroupe explained that the future belongs to "cleverly calculating and innovative media companies". Tradition and size could be helpful, but could also be an obstacle.
Ways out of the crisis
Is online journalism a way out of the crisis? It is "light-footed, flexible and immediate" and offers the best conditions for up-to-date and in-depth information, said Peter Knechtli from Online Reports. The online community wants news in "real time". Advertising revenues have developed positively and the advertising crisis has hardly affected the free newspaper 20 Minuten, said Managing Director Marcel Kohler. On the other hand, there is no crisis on the readership market, on the contrary: readership figures are increasing, particularly thanks to the 14 to 19-year-old target group, which is important for advertising customers. On the other hand, Ann Axelsson and Magnus Gylje regretted that the Swedish newspaper Svenska Dagblat was struggling with falling readership figures. In order to provide readers with information that meets their needs, they have streamlined the editions and simplified complex topics with informative graphics. At the weekend, a magazine is published that reports on specific topics in more detail. The results are pleasing: the newspaper has won several awards for its layout and readership figures are rising.
Does the quality suffer?
"I can tell you few catastrophic things about the threat to the quality of our journalism," Hanspeter Lebrument, President of the Swiss Press Association, encouraged the Comdays participants. When we talk about a crisis, we are talking about a few titles and a few people. Local and regional media are experiencing an upswing thanks to their local reporting and professional work. This is the reason why Switzerland is excellently equipped in terms of media and why the quality of the media has improved. Online journalism, on the other hand, is a "classic reduction in quality" because the time pressure does not allow for more detailed research, and in the USA, online journalism is the reason why American quality journalism is in acute danger. "Newspapers are in a death spiral," lamented Stephan Russ-Mohl from the University of Lugano. Traditional titles have already disappeared. To ensure that journalistic quality does not continue to suffer, readers should pay. Flat rates and online subscriptions are possible, he said, adding that working conditions must also be right for high-quality journalism. According to Philipp Cueni from the Swiss media union SSM, training and further education are essential. In addition, the job cuts to date should not be neglected. They are relatively high and lead to a loss of specialized knowledge.
Selling information, not advertisements
At one panel, media representatives agreed that a rethink was needed: The readers are the customers - not the advertisers. In future, readers must be taken seriously and information, not advertising space, must be sold, said Markus Somm from Weltwoche. Publicist Roger de Weck also called for more reader loyalty: a good newspaper is like a dialog; the reader wants a good conversation partner. This is the success model of the Bieler Tagblatt, explained editor-in-chief Catherine Duttweiler. Her newspaper is characterized by local reporting, reports on events that move readers and facilitates dialogue. The participants in the discussion agreed that quality was still in demand and that print media would not die out. However, Dominique von Burg, President of the Swiss Press Council, regretted that all media were currently reporting the same thing. It was therefore time to rethink.
Media future?
At the end of Comdays, Nils Müller from TrendONE predicted that the future of media is the expansion of reality. With multifunctional mobile devices, it will soon be possible to jump from one world to another. For example, people will be able to go shopping virtually and try on clothes online as early as 2010. We will always be online: "Always on, always connected" is the motto.