It is well known that it is not always safe to use the Internet. That's why we disclose information about ourselves only very carefully and make online payments under the protection of sophisticated encryption programs. It can be particularly dangerous to place personal data in virtual communities. This is demonstrated by cases of sexual harassment, sexual abuse, rape and murder in which the victim and perpetrator met via Facebook, for example. Even if these are extreme cases - they happen again and again. The latest scam by cybercriminals is to clean out the homes of vacationers who are happily raving about white sand and blue skies on Twitter.
Children are particularly at risk of becoming victims of assault. Especially the youngest of the young are often guileless and trusting and easily fall for false promises. They therefore need special protection. Roger Grolimund, publishing director at Spick, thought so too. "When we decided in 2009 to also introduce a community with the relaunch of the Spick website, it was immediately clear that this would have to be very secure and exclude abuse as far as possible," says Grolimund. The Künzler-Bachmann publishing house, which publishes Spick, brought Swiss Crime Prevention on board. Of course, it was clear from the start that there is no such thing as absolute security on the Internet. "If someone wants to do bad things, they know how to circumvent security measures, so we don't have to fool ourselves," says Grolimund. "We still wanted to achieve the highest possible security standard. That's why we assumed the worst and covered many contingencies - without restricting our users' freedom too much, because that would be counterproductive again."
Easy and child safeEvery child who registers with the Spick community must provide their parents' e-mail address. The publisher then contacts the father or mother and obtains their consent for their child to become a community member. "We want parents to know that their child is active on the Internet and on which website," Grolimund explains. Parents are also asked to go over the Spick community rules with their children. These advise, for example: "Treat your password like your house key" or "Don't respond to attacks!", but also "Treat others in the Spick community the way you would like to be treated yourself". After all, the Spick team is not only concerned with protecting children and young people from assault, but also with encouraging them to treat each other fairly. The publisher uses targeted test calls to make sure that a child is really behind the registration - and not the nice, mean uncle next door. In addition, the publishing director and his team check every blog post and every uploaded picture or video. If a statement or image does not comply with the community rules, it is deleted immediately. All text contributions also pass through a security filter that prevents the use of certain terms from the outset.
The publisher is not allowed to check the messages that children and young people send each other. This is prohibited by the secrecy of correspondence. However, if one of the young users feels attacked or discovers content that does not comply with the rules, they can report it to one of the four moderators. They check the case immediately and, if necessary, draw the consequences. "We've also called the parents of a user once because he had insulted another child," Grolimund reports. "But something like that has happened very rarely in the good four months that the community has now been live." Most of the children use the community prudently and simply have fun playing.
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Parents on the move"The Internet is actually a dangerous tool for children, just as dangerous as watching TV or going to school," says Grolimund. "That's why children need to learn how to use it properly. Whether that succeeds depends a lot on how parents raise their child." The Spick team relies heavily on parent support. They are involved in the registration process and are approached as soon as their offspring violates the community's code. "We deliberately make parents responsible," says Grolimund. "If they don't talk openly with their children at home about dangers on the Internet, don't control the children and leave them alone with the computer, the best security system won't help. That's why we need parents' help." Spick is thus steering against the trend of giving children responsibility for themselves at an ever earlier age and leaving their upbringing to school and life alone.
It takes a lot of time for the Spick team to control all the traffic on the Spick site. Grolimund has specially designated an employee who also keeps an eye on the Internet offering on weekends. In addition, Künzler-Bachmann had to dig deep into her pocket to bring the Spick site up to the desired security standard. But the Spick publishing director is convinced that the effort is worthwhile: "With Spick, we represent the oldest children's and youth magazine in Switzerland. It is very popular with Swiss children and also enjoys a high reputation among parents and teachers. In addition, many Swiss abroad subscribe to Spick so that they don't lose their connection to Switzerland. In short: Spick is valuable. There is no other children's and youth magazine that is so well positioned. This creates a certain obligation: If we make a community, then it has to be really good."
Print and online closely interlinkedIt is part of the concept of the school magazine that print and online complement each other: On the Internet, young readers can find further information as well as film and audio contributions to articles in the magazine; they can take part in surveys, express their opinions in the blog, or haggle over their possessions in the online flea market. The magazine refers to the additional material on Spick.ch. "We also built the website for the kids who can't afford Spick," says Grolimund. So the magazine and website interact, but they also function independently.
The club page in the magazine is a kind of print version of the Spick community. But both will continue to coexist on an equal footing. "For the club page, we get a lot of letters. To a lot of kids who are looking for pen pals, that page is very important. The Community can't and shouldn't replace it," emphasizes Grolimund. "But kids also want to exchange ideas with each other online, chat and blog. That's why we've created a kind of Facebook or Flickr for eight- to fifteen-year-olds with the Community. However, we cannot and do not want to compete with Facebook. We are the portal for Spick readers and other smart kids." Facebook has been struggling with massive security problems ever since it went live. Children are not allowed to register there until they are 13 years old - but it is easy to circumvent this restriction. That's why youth protection has sounded the alarm. "Every community should meet certain safety standards," says Grolimund, "anything else is irresponsible, especially if the service is aimed at children and young adults.
Adolescents Directed."
In the past four months, the Spick community has recorded an average of 3,500 unique users and 25,000 ad impressions per week, with an upward trend. Around 14,000 children and young people receive the e-mail newsletter. During the last Christmas competition, the Spick website was accessed more than 1.4 million times, and a good 73,000 children and young people took part in the competition. The average visit time to Spick.ch is also impressive: 39 minutes. Starting in April, Spick plans to offer a live chat on its website, where young users can exchange ideas every second. And that, too: for sure.
Anne-Friederike Wilhelm
Spick in a nutshell
First publication: 1982
Circulation: 35 000 copies
Publication frequency: 11 times per year (double issue July/August)
Target group: Eight to fifteen year olds
Distribution: Subscription
Number of subscribers: around 33,000
The print edition of Spick is free of advertising; competitions are financed by sponsors. There is at most one third-party insert per issue. The website is financed by banner advertising.