WW: How well have you slept in the last few days?
Peter Felser: Very good, but not for very long. The days were intense, the nights short. Our change of management has been carefully prepared. We have known all the key people for years and have worked together successfully. We have been associated with Leo Burnett for almost 10 years, and Andy Stäheli and Peter Brönnimann have made a significant contribution to the agency's success together with us. The new management team has been highly committed to the agency for years and is well established. There is no reason to sleep uneasily.
Martin Spillmann: We have a challenging time behind us, in which, in addition to our day-to-day work, we also pushed ahead with the targeted development of our successors. And we did this without the environment taking any notice. We can sleep well insofar as the history of Spillmann Felser Leo Burnett is a beautiful one. Together with our partners and employees, we have built up one of the largest and creatively most successful agencies in Switzerland within nine years and can now hand it over to our successors. Successors who will certainly lead the agency into a new era of success according to the motto that has contributed to its success: "Making great advertising for clients who want it and having fun together".
To what extent did personal motivations play a role in the sale?
Martin Spillmann: After more than 25 years, now is the ideal time for me to step back a little and take a step back from agency life. Perhaps just to free myself from the routine that often prevents me from seeing things from a completely new perspective. Perhaps the distance will make the desire to create even stronger than it always has been.
Peter Felser: Of course, the personal phase of life also plays a role. The operational business is already intensive. As CEO, it's hardly possible to "scale back a little". The job requires 100 percent commitment. However, the joy of communication is unbroken. We are in one of the most fascinating industries of all. Brand management is and remains my passion. Nothing has changed in that respect. I will remain connected to the agency and the industry. But I'm really looking forward to being able to set my own personal agenda more and less hectic.
Where did the initial impetus for such a change come from?
Peter FelserWe evaluated the suitable international partner very seriously before founding Spillmann Felser Leo Burnett. The decisive factor was our shared ambitions with regard to the creative product. At the time, it was already an option for Leo Burnett to become more involved once the local agency had been set up and established.
Martin Spillmann: Exit and successful succession planning have been an important issue for us since the agency was founded. This was to protect ourselves from the possibility that one day, in our old age, our employees would suggest that we finally make way for a younger crew and we would realize that we had missed the boat.
What could the "new interpretation of the role of board members" that you have communicated mean in concrete terms?
Peter Felser: We will ensure continuity in the quality and direction of the agency and help shape the agency's attitude and culture. However, our withdrawal from day-to-day operations will also give us enough time to focus more intensively on some strategic and conceptual brand projects for individual client mandates in the future.
Martin Spillmann: Detached from day-to-day business, it's easier to deal with innovations and bring them into the company.
Are you not afraid that the clients you no longer look after personally will lose touch with the agency's previous aura?
Peter Felser: No. The "new generation" has stood somewhat in our shadow in the past, but has already made a significant contribution to our success. Andy Stäheli and Peter Brönnimann are ideally equipped for this task and enjoy a high level of acceptance among both employees and customers. Three founding partners, Peter Brönnimann, Rolf Zimmermann and Michael Waeber, are on the management board. They know and live the SFLB philosophy. In addition, the management team is completed with Michael Gassler as the second Managing Director. This team is at the perfect age to lead an agency. We are convinced that this generational change will have a positive impact on the practical work and that the agency will continue to shape the market with efficient and creative campaigns in the future.
Martin Spillmann: The agency has often been described by outsiders as a close-knit community. They are right in the sense that everyone at SFLB has been pulling in the same direction from the very beginning and pursuing the same goals - making good advertising and having fun at the same time. The latter shouldn't actually be that difficult, because good advertising should also be fun. Not only for the creators, but also for the consumers. I am sure that this agency goal will continue to be pursued by the new management and implemented by all the committed employees.
Has there been any time at all in the last two years for operational intervention in day-to-day business - in addition to managing a 75-strong company with gross operating income of 18.9 million francs?
Martin Spillmann: We were both also operationally active at all times. To a large extent, operations cannot be separated from strategy. Creative people, including my partner Peter Felser, are constantly looking for ideas that lead to solutions. This process starts with the initial discussions with clients about the future of their brand and continues right through to the final advertising implementation.
Peter Felser: Fortunately, you get faster with experience. I enjoyed doing both. I never lost my passion for dealing with the content of the brand and the core messages. A good strategic foundation also helps the agency's efficiency. A focused strategic platform also increases internal efficiency and makes it easier to manage the agency.
How does Leo Burnett's increased involvement benefit a Swiss agency?
Peter Felser: Leo Burnett expects SFLB to make a significant contribution to the creative output of the agency as a whole. It is important for a global agency to have so-called "centers of excellence" in all key regions. Zurich is such a center of excellence for Leo Burnett. This is a huge opportunity for us in Zurich. We also benefit from the global Humankind philosophy. Behind Humankind is a whole package of valuable tools for developing effective campaigns. The exchange of experience with top international creatives and top strategists is very enriching. The exchange takes place not only with selected international clients, but also at the level of new media, further education and creativity in general.
Martin Spillmann: Leo Burnett is strongly committed to the creative product. Four times a year, all significant campaigns created in the individual branches are analyzed and evaluated. The 7+ rating system is considered to be one of the best in the industry and was created years ago by Michael Conrad, the global CD at the time.
What will you do with the resources you have freed up in the future?
Martin Spillmann: In my life, I have never been in a situation where I got bored. Thanks to my innate curiosity, I'm more afraid of getting involved in too many new projects too quickly. What I'm looking forward to with the time I've gained is finally reading the many books I've started or are still in their original packaging and watching the many unseen movies. But I'm also particularly looking forward to implementing one or two projects with my wife Rita that we've been planning for the last few years but have put on the back burner.
Peter Felser: The intensity of the last 10 years has made it impossible to make precise plans. One thing is clear: time and quality are to be given greater priority again in future, and the volume is to be reduced. The work as a member of the Board of Directors, the management of individual SFLB client mandates, the chairmanship of bsw leading swiss agencies, a few engagements as a guest lecturer at universities - that's quite a lot. The rest should not be planned, it should belong to my family and me.
Will you be keeping your own office on Aemtlerstrasse?
Peter Felser: Both. We will leave our offices to our successors, so we will make our withdrawal physically visible. However, we will be moving into another, smaller office in the agency.
Martin Spillmann: In future, we will share an office, something we have never done before, but which will certainly help us to work together efficiently.
Interview: Andreas Panzeri
> Spillmann/Felser/Leo Burnett: Generation change in management