Möbelmarkt After years of continuous internal modernization, the former market leader wants to appear more attractive to the outside world with a new CI and testimonial appearance. Denecke and Külling Identity were involved in the process. In the current list of annual
50 most valuable Swiss brands surveyed by the international agency
Interbrand Zintzmeyer & Lux immerses the Suhrer
furniture chain. As early as 2004, Möbel Pfister was one of
the bottom of the league. In the "average brand", the
reflect the Swiss taste in furnishings.
However, the lower brand value does not allow any conclusions to be drawn about the share of
mind, because the level of awareness among the industry brands has
still very high. Rather, other sectors of the economy and therefore
their brands have also gained in importance in the Swiss household budget
and displaced the brands of the furniture stores. In all
income classes will pay less and less in absolute and relative terms for the
institution, according to the Federal Statistical Office.
Product range advertised instead of image
This consumer behavior was also influenced by increased efforts in
loyalty programs and new services will not change much. With
With the exception of Ikea, even the largest furniture stores are growing
sales for years, if at all, then only at a leisurely pace and only
thanks to an increase in retail space and at the expense of SMEs in the sector.
When Ikea launched a kitchen campaign in January with glittering facts and
Figures, the media leaked the news that Möbel Pfister
would soon come up with a marketing coup. The new
brand presence was noticeably in the air. After all, the image
of customers has long since ceased to reflect the company's self-image,
from furniture retailer to comprehensive provider of furnishing solutions
had grown. And so those responsible in market research
and discussions for years on the introduction of an impact-strong and
independent brand presence.
When Martin Denecke, who until four years ago managed Möbel Pfister at Lowe GGK
in an agency evaluation conducted last fall for the new
Pfister's image campaign was chosen, the CI agency Külling
Identity, which was launched in October 2004 for the development of a new
looks has already done its part in the rebranding. After
20 years ago, Külling removed the heritage part "furniture" from the brand name
and created what is now the twelfth logo in the company's history.
The trick: the origins are combined in the new claim with the extended
strategic area of expertise "More than furniture".
Denecke's task was now to overcome the weak perception of the
innovations at furniture retailers via the advertising channel:
"Despite the change with new product lines, design companies, accessories
and services, Möbel Pfister's advertising focused on the
Profiling of the furniture range and customer loyalty measures."
Meanwhile, the image continued to gather dust. Although the products were
but the brand of its distributor seemed outdated and unsexy.
People and their lifestyles
Shortly before the change of name on February 1, the Swiss
The furniture store launched its communicative repositioning with a teaser
and then with a testimonial campaign from Denecke. The
The brand personality is immediately recognized by more or less well-known
names and faces for the very broad target group.
"We didn't want celebrities, we wanted to work with interesting, exciting
surprise people," Denecke points out an important difference to the
endorsement concept.
When it comes to broadband implementation, the Pfister institution - with
mainstream to niche products - aptly presented. At the same time
The aim was to gain new segments without losing the existing ones.
to unsettle customers. The aim of the selection process was to
target group to achieve a high level of credibility and the individual
to place personalities in media with a high affinity. So
For example, the subject with Blacksocks founder Samy Liechti is rather
in business journals, the one with Simon Jacomet, the
Developer of the Zai skis, on the other hand, in lifestyle magazines.
In addition to the full dozen image motifs, the new
Advertising platform also for special appearances within commercial
sponsorship implementations. Denecke was amazed at the high
Identification with the brand on the part of the personalities. Because it was about
not about depicting a living situation in the sense of a home story,
but about the individual interpretation of the feeling of living. "I wanted to
not how they live, but what type they are," explains
Denecke. In most cases, people have been placed in the foreground.
moved.
Even though the concept was initially presented as a TV commercial,
will remain with print advertising until further notice. The primary goal of
to introduce a uniform brand identity and not get bogged down,
all possible campaign developments are put on the back burner. Therefore,
Pfisters ensures that it is not so easy to deviate from this path.
in-house image barometer, which, according to Denecke, has been
brand measures without gaps.
Luca Aloisi
Martin Denecke
After one year as co-agency manager and member of the board of directors of Scholz
& Friends Zurich (2005), the successful creative has once again
as a freelance creative consultant. Martin Denecke
(50) took over GGK Basel as Managing Director and CD in 1991.
Under his leadership, the agency achieved a turnaround within a few years.
Customers such as Cash, A. Lange & Söhne, Sunrise and Credit Suisse
were on his agency's client list during these years. In the
In 1998, he sold his shares in Lowe GGK and left the company in 2002
of the agency. Denecke is a former Advertiser of the Year, a long-standing
ADC member and has been honored at national and international
Awarded several times in creative competitions. (la)