A new study from Metadesign in collaboration with Different takes an empirical look at the five senses and their brand perception. The study clarifies the extent to which brand values can be perceived differently via each sense. According to a press release from Metadesign, the study proves that appealing to consumers on several sensory levels contributes to a higher quality of experience and intensity of perception and thus to greater brand loyalty. The study tested ten values such as power, joie de vivre and excitement using a combined design of quantitative and qualitative methods. The investigators determined visual and acoustic perceptions using a quantitative online survey. In face-to-face interviews, they determined the characteristics of taste. The olfactory and tactile stimuli were assigned to archetypal value dimensions in several workshops with brand management and staging experts. Arne Brekenfeld, member of the management board, comments that the study has succeeded in taking multisensory brand management out of the "tasteless" discussion. The study shows which images, sounds, smells, tastes and materials can be used to convey which brand value in our culture. The more senses are consistently addressed, the more the consumer is immersed in the brand's world of experience. The quality and not the quantity of possible presentations is the decisive competitive advantage.
The branding experts have also developed a new management tool. With the 5-Sense Branding Box, they want to make multisensory brand staging practically applicable. In this box, each specific brand value of a brand is translated into concrete images, sounds, smells, tastes and materials.
The study "5-Sense-Branding - Multisensory Brand Management" is available as a PDF at
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