The core message of Peter Philippe Weiss' Basel agency Corporate Sound is "Hear your company expand". His idea: if you not only coordinate the visual, but also the acoustic appearance of your company with your company, products and services, you can present your brand and goods to the market in the best possible way - and this will also be reflected in your sales. Weiss showed how corporate sound works and how to compose it in a presentation for the Swiss Young Professionals at the IAA in Zurich. Weiss and his sound jugglers give companies, brands and products their own sound. They add an acoustic dimension to the visual level served by CDs, logos, commercials and corporate films. "Sounds and music activate very individual ideas, images and feelings in everyone, as if at the touch of a button," says Weiss. "What we see is always outside of us, what we hear we let into us and it becomes part of us. Studies have shown that music increases memory by 80 percent, sympathy by 36 percent and the willingness to buy by 24 percent. That's why companies should consciously shape the acoustic message they disseminate."
Awaken feelings and associationsThe power of music and sounds can be used in various areas: strategically as corporate sound for commercials or as an underlay for the word/image brand, atmospherically for the design of rooms, products or trade fair stands and also on the Internet. Even functional sounds can be designed: why not replace the beeping of the heart machine in the operating theater with a sound that differs from the noises of the other devices, for example with a sound related to the beating of the heart? A good example of a successful corporate sound is Deutsche Telekom's "Dididi-Didi". Every child - and every consumer - knows the sound that underpins the magenta-colored T. This sound logo fits the technology theme and rounds off the logo perfectly, says Weiss. Nokia's sound, on the other hand, is well-intentioned but poorly made. Its melody does not convey dynamism, but boredom. Such an audible faux pas is annoying. After all, in the best-case scenario, a sound accompanies a company throughout its life and is not only used in TV and cinema commercials, but also online, at trade fair stands, in buildings, stores and at company events. Weiss: "Even if the melody is modernized after about five to six years: The basic sound remains the same." At least that's how it should be.
Marketing for all the sensesWeiss and his colleagues have developed a corporate sound for ABB, Diners Club and Tissot, for example. "It was important to us that the acoustic message conveys what is typical of the company and its product," explains Weiss. "The business must be audible in the sound." ABB's commercials are therefore underlaid with energetic, metallic tones made up of triads. They stand for the three letters of the company. For Diners Club's corporate sound, the Basel agency combined a digital sound, which stands for swiping a credit card through a card reader, with music that "captures a beautiful moment in sound", as Weiss says. As abstract as this explanation sounds - the sound works. As desired, it awakens images of yachts, golf courses and luxury cars in the listener, as well as all kinds of desires and longings. And these can then be fulfilled with the Diners Club card. At Tissot, a ticking second hand sets the pace for the corporate sound. "However, the transfer of the corporate image or product characteristics into sound must not be too direct," warns Weiss. "Otherwise it becomes flat." It would therefore be fundamentally wrong to surround UBS with sounding coins - and would also no longer correspond to the reality that the big bank and its clients are currently confronted with. Weiss wants to find a unique corporate sound for each of his clients. That is why he not only searches for melodies, but also for sounds, acoustic patterns and symbols and experiments with the materials that his clients produce or process. For the ceramics and bathroom manufacturer Duravit, he has created a sound made of ceramic sounds. The more material the product of the company being advised is, the more rewarding this approach is. But Weiss also asks himself: What does insurance sound like? And finds a solution to this question.
Searching for the right toneA company soundtrack takes around three to four months of work. In the search for the right tone, Weiss immerses himself in the world of the company, examines its nature, the products or services and, of course, the existing CD. The effort pays off. "For the cost of a large newspaper advertisement, a strategic application is created that can be used for ten years or more," says Weiss. "With an exhibition stand, the sound is the smallest part next to the architecture and lighting."
Corporate sound is not only suitable as background music for TV commercials, as a sound logo or for the atmospheric charge of a trade fair presentation. "There are many sounds in companies that are a declaration of war on the ear, that totally contradict the company's image and therefore damage it," says Weiss. Starting with the digitized little night music in many telephone loops, which dates back to the Stone Age of sound, the sounds of ATMs or elevators are also an attack on the ear. "Imagine a beautiful lobby, completely covered in marble and with elegant furniture," says Weiss. "Then the elevator stops and makes a completely distorted 'Drrrrrrrringg'. Terrible! It destroys the whole effect of the lobby and prevents you from feeling comfortable."
Sound compositions, noises and music create worlds in the mind's eye. This makes sound an important component of brand architecture. Companies that want to breathe life into their brand should quickly fill this free space in their advertising orchestra.
Anne-Friederike Wilhelm
In a nutshell
Peter Philippe Weiss was born in Basel in 1962. He is a trained electronics engineer and violinist and taught himself to play the guitar, electric guitar, keyboard, drums and electric bass. Weiss founded Corporate Sound AG in 1994, making him a pioneer in the field of corporate sound design. With his four-person team and in collaboration with sound and technology partners, he designs acoustic corporate presentations, composes film music, realizes urban sound installations as well as soundscapes for architecture, exhibitions and museums. Corporate Sound works for clients such as ABB, Credit Suisse, Duravit, Swiss Olympic, Swarowski, Coop and IWC.