Competitive country bumpkin
Kurt Wettstein sees the current economic situation as an opportunity for smaller agencies.
In fact, WVC does not correspond to the usual ideas of an advertising and communications agency. It is not at home in an urban boom district, but in the Zurich Oberland. WVC has been around since 1989, but despite its discreet address in Bubikon, its client list includes major international brands such as Kjus, Odlo, Mammut, Toko, Airex, Geberit and the Finance Forum. A certain preference for the sports industry cannot be overlooked. Kurt Wettstein pursues sports as a hobby; while in the past it was windsurfing, paragliding, tennis or sport climbing, today it is mainly skiing and golf. In addition to his fascination for sports, Wettstein also sees an explanation for the sports-related budgets in his philosophy. Namely, he "approaches every task with a sporting spirit." That's when work becomes a hobby.
Kurt Wettstein is a federally certified photographer. After his basic training at the St. Gal¬len School of Applied Arts, he completed an apprenticeship "in one of the best photo studios in eastern Switzerland". Nevertheless, the subsequent job search proved not to be easy. He worked for a while as a nurse in a hospital - "where I learned a lot as a person" - until a job ad lured him to Geneva. There, they were looking for a photographer to design advertising materials for a mail-order company. The move to French-speaking Switzerland became an opportunity for "a picture-perfect career. He continued his education and found his place as a graphic designer as well as an advertising and marketing manager. He adopted the techniques of direct marketing and eventually worked for several years in the management of the internationally oriented mail order company of Great Universal Stores PLC. When with the "commercial success" the creative work moved more and more into the background, the manager wanted to break out of this "world of numbers" again.
For this reason, Kurt Wettstein founded his own advertising agency in Geneva in 1989 with his wife Marlise, focusing on direct marketing. The "one man show" with female management was able to establish itself in French-speaking Switzerland, although Kurt Wettstein could not always completely deny his Swiss-German charm when it came to French. On the other hand, his meticulousness in photography and design were much in demand.
The first major client was Schild-Modeversand. Wettstein worked there for several years as a consultant and designer and also directed large photo shoots abroad. Other mail-order clients in German-speaking Switzerland and Germany prompted him to leave Western Switzerland and set up home in the Zurich Oberland. When the era with mail-order catalogs threatened to pass its zenith, he sought and found his new clients in classical communication.
Création Direct became Wettstein Visual Communications AG and later WVC Communications. Today, WVC's offering is divided into five areas of expertise: Communications, Graphic Design, Production, Internet and Photography with its own photo studio. The agency has been offering its services from Bubikon since 1992. There Kurt Wettstein feels centrally located to reach his clients in Central Switzerland, Zurich or Basel. In the Zurich Oberland, there is no scene, but peaceful grazing cows. "Exactly the right environment to make trees grow into the sky with unusual ideas and convincing implementations," says Kurt Wettstein. In addition, he says, it takes less time to get from Bubikon to the center of Zurich by S-Bahn or highway than it takes to get from one end to the other in the daily traffic jam in the city. "We also travel in Zurich. We just spend the night in the countryside. That's where we can recharge our batteries after soaking up inspiration in the city," Kurt Wettstein says. "And the fact that the majority of end consumers in Switzerland don't live in Zurich's Seefeld is, after all, another argument when discussing customer proximity." An economic side effect: Infrastructure and wages are also significantly more competitive in the countryside than in the metropolis.
It often started with a pitch. For Toko, for example, where WVC completely redesigned the entire packaging design for the care line. Or Mammut, for whom WVC conceived and designed the packaging concept and the sell-in flyer for the new functional sports underwear. Sometimes WVC was allowed to present itself as a non-specialist agency. "I see it as an advantage when we can approach a new product without any preload or design a new task by thinking outside the box with new approaches." This was the case, for example, with Dul-X, where WVC, with no pharmaceutical experience, was able to prevail in a pitch against several "preloaded" agencies. The all-rounder as a specialist for advertising that is constantly becoming more complex?
WVC worked for Odlo International AG for over ten years. During this time, around 1000 different projects were realized. It all started with a customer magazine. The highlight was certainly the rebranding, which was realized internationally in an extensive process.
Long-standing client relationships are the norm at WVC. This year, WVC is already supporting the Finance Forum in its 19th edition. Today, WVC not only does all the communication for the Finance Forum, but also accompanies its expansion to Germany, where the foreign premiere of this financial fair took place these days in Wiesbaden.
Wettstein sees one reason for this success in the broad range of services and the strong identification with the customer. Admittedly, it is not uncommon "in the country" for a small graphics studio to simply ¬"do everything" within the framework of smaller budgets. But WVC evolved from this history into a true ASW full-service agency with today nine permanent and several freelance employees. When the owner realized that the Internet would become more and more important, he hired, for example, an IT and Internet specialist already in the first phase of this dawning era. To this end, at WVC, with its many years of experience in direct marketing and its later conversion to traditional advertising, the "360 degree" theme has not been a newfangled idea, but has grown steadily over the years. "The idea that we want to sell is always at the forefront of our minds." No work for the beaurocrat alone. Instead, direct marketing - coupled with creativity. In this sense, none of the ¬usual trench warfare between DM and classic advertising can be discerned at WVC. Although Wettstein knows from history that the bigger the budgets, the more the specialists were sought. "That's why we don't have budgets in the millions in Bubikon," he reveals. But nowadays, in particular, he can see a turnaround, that people are once again looking for "everything from a single source.
In order to be "ready" for larger budgets, Yves Seiler, an experienced sales and production manager, was recently hired. With this reinforcement, Kurt Wettstein wants to be able to devote himself more to creative tasks. He is happy to leave the commercial tasks of the agency to his wife. Especially in controlling, Marlise Wettstein is "the most important authority" with her experience as a financial expert. And this controlling is not just about bookkeeping. "No work may leave our agency before it has been checked by my wife," explains Wettstein. This demand for pinpoint perfection is also carried through when, for example, Marlise Wettstein has to check a brochure for Geberit in 20 languages. "There she literally compares letter for letter."
Often, the beginning of the collaboration with WVC is a workshop. "The agency needs to know how the client sees himself. What he wants. Where he wants to go." Personal attention to the client is important to Kurt Wettstein, and direct contact between the graphics and Internet staff also guarantees rapid and efficient collaboration.
WVC does not want to grow much more. Although: "If we perhaps increase the budget a bit more, I can finally play golf in the middle of the week again," muses Wettstein. ¬However, he is also aware: "If we get even bigger budgets, then I'll be the first to develop ideas late at night again." But in an area where fox and hare wish each other "good night," you can't miss anything at all during this time. Not even the trends that may have already fallen asleep in Zurich at this hour, despite the city noise.
Andreas Panzeri













