The world is not a poster!
Trivial factors mean that people over 50 tend to prefer print media.
The names change depending on the intention. When they want something from us, they call us "best agers". When they are among themselves, the black-clad ladies and gentlemen from the communications industry call us "silverbacks" or "Kukis" (from Kukident). Regardless, the important thing to know is that they only want what's best for us, namely our money. The paradox of media use has been known for a long time. Now a study* commissioned by the Swiss Media Association has provided a commendable insight into it: The older people get, the greater their tendency - at least on average - to get to the bottom of things. So they look to the media, among other things, for explanations and more in-depth information. In addition, he or she tends to have more time available for media use. As a result, many printed media have an above-average number of older users. As a result, print media has - in this generalization, wrongly - gained the reputation of tending to become outdated. However, this phenomenon is by no means limited to the print media. Some youth programs on television are able to attract more "Kukis" than viewers from the intended target group.
However, the real problem for marketers is not the intensity of media use by senior citizens, but their dwindling influence. With advancing age, the certainty of having found the right thing increases: not only in terms of partnership and world view, but also in terms of toothpaste, car brand and breakfast drink. For some of us "best agers", the power of habit is also stronger than the desire for something new. Safety comes before experimentation. Logically, this means that advertising contacts with people over 50 are more laborious, promise less return and are therefore more expensive than those with younger age groups, where a higher level of influence can be assumed. This is the cause of the much lamented "youth mania" of the media. The young simply yield better returns than the "Kukis".
The study dwells at great length on the preferences of media use and the instruments used for this. The apparent preference for print by the older generation is attributed to all kinds of - entirely plausible - factors. Only one, rather banal cause is ignored: People over 40 often have to deal with eye problems. Vision deteriorates with advancing age; screen reading tires people out more quickly (personal experience, confirmed by the ophthalmologist) and reduces their willingness to use reading devices of all kinds. On the other hand, the tendency to print out longer, coherent and/or difficult texts in particular is encouraged.
The study reports - sometimes in a somewhat compassionate, therapeutic tone - the distrust of older people towards new and social media, as well as their reservations about mobile reading. This could also be related to something very simple: the experience, often confirmed in a long life, that form also determines content: that short fodder, for example, inevitably leads to banality and that a decent, differentiated train of thought or a clever chain of argumentation simply needs space. The world is not a billboard. Life is not a headline. No one can tell the story of creation in fifteen lines.
Complexity and depth require differentiating formulations: Inversions, subordinate clauses, extempores - all stylistic devices with which caution is advised in online media writing courses. Some people also read with a marker, so they need the paper as an aid to memorization and repeated reflection. In other words, instead of writing long studies on the chances of winning over the older generation and converting them to tablet and Facebook users, we could try the opposite end of the spectrum: content and its careful, i.e. media-appropriate, preparation.
Communicating with the older generation is not hopeless. It's just more challenging.
Karl Lüönd, freelance journalist and author
*Jella Hoffmann: Best Media for Best Agers. Media usage behavior of the 50+ generation. Swiss Media Association, Konradstrasse 14, 8021 Zurich. Jella Hoffmann is Head of Media Research at LINK Institute for Market and Social Research.



