Process: Testimonial campaign for Edelweiss Air
The Zurich-based agency Process aims to help the airline Edelweiss stand out through an image campaign.
The testimonial spots, which have been broadcast in various Swiss advertising windows since the beginning of this week, show satisfied customers of the airline Edelweiss. At the tarmac, waiting for their suitcase, passengers spontaneously report on their flight, the service on board, the food, the boarding program. According to the press release, Switzerland's vacation airline presents itself as authentic, uncomplicated and friendly.
The Zurich agency Process has been working closely with Edelweiss Air since February 2012. As part of a brand workshop, the positioning was sharpened and fields of action defined. The testimonial spots currently being broadcast are the prelude to a large-scale image campaign, which, according to a statement from the agency, is intended to convey the brand values "emotional," "surprising" and "Swiss. The spots were created in partnership with Brandpictures, Zurich. The aim of the various measures is to communicate the brand values more strongly and to set Edelweisss Air apart from the competition in a difficult market environment through Swiss quality and service.













