Discover what you can do: New brand positioning for Swisscom
Swisscom is revamping its brand positioning and, for the first time, placing the discovery of new possibilities and technologies at the center of its communications. The campaign kicks off with a commercial centered on the story of a «monster princess.».
The revised brand positioning has been visible since Monday. The previous claim "Ready together" has been replaced by "Discover what you can do" and the visual appearance of the brand has been slightly adapted and modernized. "Our brand is well positioned," says Olaf Geuer, Head of Brand at Swisscom. "But the competition is challenging us, new technologies and players are conquering the market. A strong brand that customers feel connected to is more important than ever." This is why a cross-divisional team at Swisscom has sharpened the brand positioning and image and launched a new communication platform.
To kick off the repositioning, a Image campaign launched. In a TV and cinema commercial, a father tells his daughter Mia a personalized bedtime story about a monster princess with the help of generative artificial intelligence (GenAI). This story is first adapted as a book in the commercial, then filmed and ends in a movie premiere that father and daughter experience together.
Elements of the campaign become real
"We are not only focusing on the unique book of the monster princess in the commercial, but also going one step further," says Alice Sauerer, Head of Marketing Strategy, Campaigning & Insights. "We are realizing it - written and illustrated with the support of GenAI - as a high-quality children's book, making AI innovations, which are sometimes perceived as abstract, and our new brand positioning tangible for everyone." In line with the claim "Discover what you can do", the book contains instructions on how to create your own bedtime story with the help of GenAI.
The Monster Princess book will be published in a limited edition of 6000 copies. In addition to the TV commercial, the campaign will be accompanied by posters, DOOH and various online and social media measures.
Responsible at Swisscom: Olaf Geuer (Head of Brand), Pierre Besnard (Head of Marketing Communications & Commercial Management), Alice Sauerer (Leader Marketing & Channel Management), Felix Zürcher (Project Manager Communication Platform and Campaign), Nicolai Reuland (Co-Lead Brand Marketing & Communications), Tamaris Erni (Co-Lead Brand Marketing & Communications), Régine Cavicchioli (Creative Director), Simon Lanzi (Concept Designer), Pascal Frey (Creative Director Brand & Design Lead), Milos Radovic (Head of Marketing Strategy B2B), Chrystelle Muratel (Head of B2B Marketing), Karoline De Falco (Social Media Manager) External partners: David Lübke (Creative Direction), Marvin Hugentobler (Creative Direction), Edi Walker (Consulting), Serviceplan Production: CZAR (Film Production), Bart Timmer (Director), Nanu Segal (DOP), Florian Nussbaumer (Executive Producer), Louis von Mallinckrodt (Line Producer), Maciek Pocoga (Photographer), Ballad (Music), Dubdub Studios (Sound Design & Mix) Media: Swisscom and Mediaschneider in close cooperation.






































