Ratings debacle: Kantar Media takes a stand
Richard Asquith, Global CEO of Kantar Media Audiences, comments on the "misleading and inaccurate claims that have been made in the media in recent weeks".
Kantar Media Switzerland, part of the international Kantar Group UK, has developed the much-discussed TV panel in collaboration with Mediapulse, which has been the subject of heated debate since its launch at the beginning of 2013. On Tuesday, the Global CEO of Kantar Media Audiences made a written statement:
"In close collaboration with Mediapulse and the Swiss television industry, we have developed a world-leading television ratings measurement system that meets the challenges of changing media consumption behavior. There is no doubt about the validity and accuracy of our measurement data, which we have been transmitting to Mediapulse on a daily basis since the beginning of 2013.
The new panel differs significantly from its predecessors and brings with it significant improvements, such as the inclusion of households that are not listed in the telephone directory or only watch TV online, as well as those with "newer" TV sets with DVB tuners, which were not previously included. It is therefore not surprising that some broadcasters have seen significant changes in their ratings. We believe that the previous ratings were influenced by shortcomings in panel composition and measurement systems.
The system used by Kantar Media complies with the GGTAM(i) guidelines, uses state-of-the-art measurement equipment and is based on our global experience in conducting audience measurement in countries such as China, Scandinavia, Russia, Spain and the UK. Since the beginning of 2013, two independent audits have been carried out, which have confirmed that the new Swiss quota measurement system works precisely and reliably and that the measurements are carried out in accordance with international standards.
We categorically reject unsubstantiated allegations that the independent experts (who were selected and instructed by Mediapulse or reported to Mediapulse) have any financial connection with Kantar. We will vigorously defend our position against those who spread such false statements.
It should be noted that the Uvek (Department of the Environment, Transport, Energy and Communications) recently announced that the Kantar Media measurement devices used by Mediapulse meet the legal requirements. In its assessment, the Uvek also recommends that the data be passed on to customers and published on the market.
Kantar Media is proud of the service we are developing in Switzerland with Mediapulse and look forward to the day when this data can be published and we can work with the industry to improve and develop this service."





























