As early as 1913, color was a powerful marketing weapon. "You can have any color you want as long as it's black" - Henry Ford told his customers. The color black dried faster and Ford was able to produce faster and more cheaply - a decisive production advantage at the time. Today, the topic of color in the automotive industry is as topical as it was back then, but much more for marketing reasons than for production reasons: New paint colors are constantly being mixed and even given their own names. In this way, car brands try to set themselves apart from their competitors, as each color triggers different emotions in the minds of consumers.
Color also plays a major role in soft drinks. This is shown by a study carried out with the Emocompass. Using neuropsychology, customer emotions towards Coca-Cola, Rivella and Ramseier were examined in Switzerland.
Coca-Cola Life top, Rivella green tea top
Manufacturers of soft drinks are not having an easy time at the moment. More and more people are paying attention to a healthy and natural diet: in 2014, Switzerland consumed around 65 million liters fewer soft drinks than in 2011. Developments like these prompted Coca-Cola and Rivella to take action.
With success: the color green seems to be more than useful for the two industry giants. With the new Coke Life, Coca-Cola has actually shown the courage to place its 80 billion US dollar logo in green. What at first glance seems risky and unfamiliar to the consumer's eye is paying off, according to the Emocompass study just carried out: With the new drink, Coca Cola has made a big emotional leap towards naturalness. The new, even greener pack of Rivella Green Tea also gives the Swiss national drink Rivella an emotional boost in terms of naturalness (see Chart 1).
Ingredients secondary, but equally profiling
Stevia or green tea extracts? Sugar or fructose? Although ingredient information does not have the same strong emotional impact as label colors, it also triggers different and sometimes surprising emotions. For example, it makes no difference whether the label says "sugar" or "artificial ingredients". Both are subconsciously perceived as unnatural by the consumer's brain. Fructose is more helpful for natural positioning - if you want to market your beverage in the most emotionally natural way possible, you should definitely focus on "natural ingredients" (see Chart 2).
The Key questions are thus:
1. how does our brain process the color green and why does it seem natural in this case?
2 Despite cultural differences, Coke Life carries a green label all over the world: Why does it work?
3. how can other products (and services) benefit from the different color effects?
The results are based on a qualitative Emocompass survey conducted by the management consultancy Zutt & Partner in Wolfhausen in the Zurich Oberland. The emotional movements of 285 participants from Switzerland were analyzed. The survey was conducted in individual online interviews - completely non-verbal using neuropsychologically coded patterns. Working with abstract colors and shapes makes it possible to tap into emotions at a deep individual association level and practically to the exclusion of cognition (rational thinking) and pure likes and dislikes. The methodology makes use of findings from neurology such as synaesthesia, patchwork-like working of the brain and fuzzy logic. More information on the methodology can be found at Zutt.ch. The complete study with an expert interview and a column is available at Globalemotionsforum.com.