Baby care It's not just the price that should position Milette. In future, selective "personalities" will enhance Migros' own brand in an extra campaign.The good news first: Switzerland is not dying out - thanks to foreigners. However, the resident population is getting older and older. This is bad news for manufacturers of baby care products, who generated sales of around CHF 145 million in Switzerland in 2003 (2002: more than CHF 150 million): according to estimates by the Federal Statistical Office, the decline in live births continued in 2003 and, at 7,500, reached its lowest level since 1978.delicate products, tough bandages
The classic promotional product, diapers, has been particularly hard hit by the demographic trend. In addition to the shrinking number of babies, innovations are causing a slippery sales curve. Today, a diaper generation lasts just nine months. Continuous improvements in the quality of fasteners, breathability and leakage protection mean that babies need to be changed less and less often "and sales are constantly slipping," says Nicole Schmaus, Category Manager at MGB, describing the brutal market.
Baby care products have been spared the tough distribution battles for the time being. With new product launches up to toddler age, manufacturers can keep parents in line a little longer.
Although the advertising industry has been spared a major slump in orders thanks to the increased launch cadence, it has had to get used to fluctuations, as the figures from Media Focus suggest (see chart). For years, the biggest advertising investors have included Johnson & Johnson (Penaten), P&G (Pampers) and Migros with its own brand Milette and its Kimberly-Clark brand product Huggies.
As the target group's attention is primarily focused on launches and price promotions, manufacturers and retailers are aligning their communication concepts accordingly. Not a trace of USPs or UAPs - far and wide. Whether independence would be rewarded is questionable for most, especially as their brands are already well known: They consistently show smiling or sleeping babies, sometimes with, sometimes without a mother, often passively - with the exception of TV commercials, which account for around half the budget - and if they do anything, it's what babies do.
In order to be able to compete with international advertising giants such as Pampers, those responsible for the Migros brand Milette came to the conclusion that differentiation from the homogeneous advertising mass must be achieved in the baby products sector.
Babies with high expectationsFrom the outset, Exxtra's idea was to focus more on babies as the main protagonists and to portray them in a way that was atypical for their age and striking in their surroundings. In the print campaign for Milette baby wipes, for example, a two-year-old girl appears as a small, sophisticated diva. In her headstrong pose, she emphatically underlines the message "Only gentle care meets even the highest demands" and is intended to make the viewer smile, hope AD Grischa Rubinick and the team of consultants Barbara Hardmeier and Desirée Strassmann. Little Elvis, who is developing his first airs and graces in the bathtub with his Milette quiff, also puts the product benefit "So that the little ones strike a softer note when washing their hair" in a funny way.
"What all the subjects have in common is that the little ones are spectacularly staged," explains CD Dieter Hofmann. Portrayed as independent personalities, the users themselves are meant to express what they want in a humorous way, and not the purchasing decision-makers as is usually the case.
The photographer duo Scheffold Vizner realized a total of six subjects for Milette products in a time-consuming shoot. In the diaper motif in particular, the actors were ultimately brought into surprising poses with high-end image montages. Exxtra's campaign, which is primarily placed in the specialist press, is aimed at the core target group of open and uncomplicated mothers between the ages of 20 and 39.
Baby care with a difference: the little ones know what they want.
Strong: People who should know make it clear that Milette diapers from Migros deliver what they promise >> page 8
Luca Aloisi