TV study What conclusions can be drawn from the Publisuisse study series "TV - Medium of the Future"? The people responsible provide information. We have reported on the three parts of the Publisuisse study "TV - Medium of the Future" (WW 20/06, 21/06, 30/06). In an interview with Werbewoche, Kerstin Schoegel and Clemens Koob, Managing Directors of Zehnvier-Marketingberatung, give their answers.WW: In your opinion, what are the most important results of your study "TV - Medium of the Future"?Kerstin Schoegel: We see three main points: The technology experts are quite enthusiastic about new technical possibilities such as mobile TV, TV on demand, IPTV or interactivity, probably not least because of their specific background. However, this is put into perspective from a consumer perspective, as consumers do not change their habits overnight. Moreover, they are hardly prepared to pay additional fees for this. The third point: TV remains the central anchor in the media ensemble, albeit with changes. Overall, however, TV will benefit from technical developments and - compared to other established media - will probably gain in importance.WW: What forecasts can be derived from the study for TV in 2010, for example, and which cannot? At best, we can point out possible developments as plausibly as possible. For example, the individualization of TV consumption will probably increase and viewers will increasingly be their own TV director. But until 2010, this is more of an evolutionary process, not a revolution.WW: For technical reasons, pay TV or Betty TV will probably play a greater role than IPTV by then.Schoegel: Not necessarily. According to our study, interactive offerings in particular are rather poorly received by TV consumers, apparently they are perceived as disruptive to relaxed TV consumption.WW: Then you were surprised by the news that Betty TV already has over 5,000 subscribers and is now looking to expand into Germany?Schoegel: I don't want to comment on this figure. However, the study shows that the consumers we surveyed see little potential for services such as Betty TV.WW: Daily TV consumption in Switzerland is still stable, but according to Mediapulse (ex-SRG research service), young people are migrating - primarily to the Internet. What does this mean for the medium of TV? Koob: It is indeed the case that the medium of TV is now being challenged by new media for the first time. However, these changes don't happen overnight. Such developments also offer opportunities for television. Just think of new offerings, services and advertising opportunities in view of the convergence of TV and the Internet (IPTV). And there is something else: in order not to get lost in the wealth of information on the Internet, many consumers are looking for an anchor of trust. Broadcasters would therefore do well to position themselves accordingly now.WW: Studies on the subject of mobile TV ("cell phone TV") are currently springing up like mushrooms. The results are contradictory. In your study, too, experts give the new form of TV significantly more credit than consumers. Schoegel: It is of course the case that technology experts tend to think in abstract terms, while consumers are closer to their own usage behavior, needs and, above all, their own wallets. However, we also had critical technology experts who pointed out that TV is already omnipresent today - for example in restaurants, stores and as large screens in train stations - which they believe could reduce the need for even more TV on cell phones. And among consumers, there was not only rejection, but also a certain interest in mobile TV, albeit cautious, because they simply don't really know what to do with it.WW: So the future of mobile TV depends largely on content?Schoegel: Definitely. Today, there is simply a lack of formats that do justice to this medium. WW: With Cash, Ringier is relying on electronic paper, a medium that is not yet on the market. Why does this medium not feature in your study? In terms of its size and possible applications, it should soon play a more important role in the TV of the future than small cell phone displays.Schoegel: We approached the overall project very openly and, as part of our Delphi study, we first asked the technology experts - in an unsupported manner - which technological developments they thought would shape the TV market of the future. Not a single expert mentioned electronic paper. We are therefore unable to say whether this medium will result in any greater changes than mobile TV.WW: According to your study, the advertising industry is currently hardly addressing IPTV, mobile TV, HDTV or TV on demand. Koob: The study paints a somewhat differentiated picture: there is a minority of both agencies and advertising clients who are involved in all of these technological developments. So there is a kind of avant-garde. This is normal when it comes to future topics. On the other hand, agencies would certainly be well advised to take a closer look at this in the future - but in a sober and objective manner, without falling into unnecessary actionism.WW: You are a marketing consultant. Based on your study, what tips would you give TV operators? Koob: TV stations should be present with their content on all distribution channels, even if it is still unclear what role they will play one day. This also includes the development of appropriate formats. TV operators should also cooperate with new providers, such as telecommunications companies or cable network operators. And finally, they should position themselves as a kind of anchor of trust in terms of content.WW: What advice would you give TV marketers? Schoegel: Firstly: Provide serious and open information about the new offers and opportunities. Give the agencies an overview. Secondly, develop forms of advertising that stay close to consumers or get even closer to them. Thirdly, put together cross-media packages. Fourthly, drive forward the development of suitable measurement methods for the new media. Interview: Markus Knöpfli