In June and July, InstantlyTM conducted a survey with almost 10,000 participants worldwide to find out what German, British and American consumers think about whether there is a direct link between unboxing videos and the purchase of a product, and what the ranking of the most popular YouTube unboxing channels looks like.
Unboxing example video: Apple Watch Sport
Demographic comparison mobile and online panel
The participants of the mobile panel are younger than the participants of the online panel: the average age of the mobile audience is 30 years, whereas the average age of the online participants is 39 years.
Awareness and reception
Compared to the online audience (17 percent), more than twice as many participants in the mobile panel (36 percent) have already heard of the unboxing video trend.
42 percent of mobile participants would watch unboxing videos in the future. In contrast, only 36 percent of online participants want to do this.
Only three percent of both participant groups consider the videos to be a marketing ploy by large companies.
Respondents who are familiar with the genre are very willing to watch such videos. A total of 86% of participants watch the videos occasionally to rarely, sometimes or even frequently, as they find the videos informative (71% mobile / 55% online) and entertaining (45% mobile / 52% online).
The majority of both survey groups stated that they often found the videos by chance, for example when searching for product reviews (71 percent mobile / 67 percent online).
Both mobile and online panel participants are convinced that unboxing videos are an independent genre with a future and not just a short-lived hype (74% mobile / 66% online).
Products
In terms of the products presented in the videos, the majority of respondents consider electrical goods and accessories to be the most suitable (76 percent mobile / 69 percent online), closely followed by fashion and cosmetics (36 percent mobile / 42 percent online), food and drink (16 percent mobile / 30 percent online), toys (20 percent mobile / 29 percent online) and surprise eggs (9 percent mobile / 16 percent online).
Press release
Conversion - impact on buying behavior
A higher conversion rate can be seen among mobile survey participants, with 57 percent saying they were more likely to buy a product because they saw it in an unboxing video, compared to 41 percent of online participants.
Awareness of unboxing channels
None of the unboxing channels mentioned in the questionnaire stood out above average in terms of popularity: The YouTube channel "Unbox Therapy" leads the ranking of the most popular channels with 26 percent mobile and 23 percent online, closely followed by "Miss Glamorazzi" (21 percent mobile / 20 percent online) and the German channel "Collecting mania" (17 percent mobile / 19 percent online).
Summary Germany
In summary, it can be said that the German survey participants are quite open to the topic of "unboxing": They consider the clips to be authentic, filmed by "completely normal people" and do not suspect a clumsy advertising ploy behind them. The genre is taken quite seriously by the survey participants and serves as a decision-making aid before buying a product.
Comparison with UK
The survey in the UK revealed a significantly greater age difference between the mobile and online channels in Germany. On average, mobile participants are 29 years old, while online users are 49 years old.
In terms of awareness of unboxing videos, the responses of the survey groups in the UK study differ more than in the German study: 42% of mobile participants are already familiar with unboxing videos (compared to 36% in Germany), while only 14% of online users have heard of the trend (compared to 17% in Germany). Among UK survey participants, there is a significantly lower willingness to watch an unboxing video: Only 34% of mobile respondents (compared to 42% in Germany) and 23% of online respondents (compared to 36% in Germany) are interested in the trend.
Comparison with the USA
The age difference between the mobile and online survey groups is greater than in the German panels, with an average age of 32 years for the mobile participants and an average age of 46 years for the online participants.
The number of online survey participants who are familiar with unboxing videos (16%) is comparable to the results from Germany and the UK. It is striking that significantly fewer mobile panelists (28%) in the USA are familiar with unboxing videos than in Germany (36%) or the UK (42%). Similar to the German and UK survey results, only a small group of two percent of mobile and five percent of online participants believe that companies are behind the unboxing videos.
About the study
The study was conducted between 22.06.2015 and 06.07.2015 in Germany, the UK and the USA, with both an online and a mobile panel being surveyed in each case. A total of 3244 respondents took part in the study in Germany, 3363 participants in the UK and 3226 people over the age of 18 in the USA.
Instantly is the world's largest platform for surveys and market research insights. Immediate access to customer feedback and automated insights enable market researchers and marketers to make faster and better decisions. Instantly is headquartered in Los Angeles, with additional offices in the US, Europe and Asia.