Appearance of the Web Cassandra
Google's search engine is popular. Google's public appearances, on the other hand, are not. A first-hand account.
Internet Google's search engine is popular. Google's public appearances, however, are not. An experience report. Anyone who uses Google is saved. Every search query, every movement on the World Wide Web is recorded. Nothing remains hidden from the giant. This should not scare you, as Google has not yet attracted attention for data misuse. On the contrary: unlike its competitors, if there are any, Google successfully refuses to hand over user data to the authorities.
Despite data protection, Google can be scary. Because virtually nothing is known about the future plans of the all-dominant search engine. The cult company likes to shroud itself in a cloak of silence. You don't hear anything from employees or managers. The Google world is hermetically sealed off from the rest of the world. Journalists who try to get in touch with the company know what they are talking about. The information giant consistently avoids publicity.
Last week, however, the European top management dared to appear in front of a large audience for the first time. Philipp Schindler paid a visit to the Baur au Lac hotel in Zurich. He is Google's Head of Northern Europe and, alongside the founding trio Sergey Brin, Larry Page and Eric Schmidt, one of the most important minds in the Google cosmos. The 37-year-old has been in charge of the world's most influential brand in Europe since 2005. Schindler is considered a veteran of the web. The German brought Internet marketing up to speed for Bertelsmann and Internet giant AOL. Until he was poached by Google.
The International Advertising Association (IAA), roughly the club for exceptional personalities in advertising and media, called for a general meeting and trend brunch. Philipp Schindler was invited to spice up the event with a presentation. The marketing specialist is a man in demand. In view of the figures presented by Google last year, there is currently no company that is more successful than the search engine giant. The reason why Schindler is standing in front of the Swiss media elite is already in the title of his presentation: "Google - part of everyday virtual life or a threat to traditional business models?" The topic is highly topical. Publishers around the world are perplexed by the advertising machine. Even here at home. People up and down the country are watching Google's expansion plans in Zurich with suspicion. 400 new jobs are to be created. The increase in personnel will mainly affect sales. But that's not all. In the USA, the technology company is experimenting with the marketing of print ads. Google's successful advertising system is to be adapted to the offline world. A move that leaves no publisher cold. The industry is skeptical. The "threat" in the title is not a nice addition.
Right at the beginning of the lecture, Schindler starts with a short story: "A friend of mine is standing in a store for musical instruments with his six-year-old son. The father asks his son: What instrument would you like to play? The son replies: iPod." The audience laughs, the ice is broken. For Schindler, this is not just a nice anecdote, but a warning call to the media strategists in the room. It is also not his only story as a symbol of the media revolution that is currently taking place. For the Google man, the fact that traditional business models have had their day is as certain as the Amen in church. At least that's what his presentation says. If you don't join in, it's your own fault.
Clever salesperson For Germans, Google is the largest and most effective marketing and sales channel. In the long term, everything else is just an afterthought.
Schindler presents himself as a shrewd salesman at the Trend Brunch. For him, everything is sensational and fantastic, except that Switzerland lags behind internationally in terms of advertising expenditure on the Internet. "Switzerland is so progressive. But anyone who doesn't invest in the Internet is negligent." In Schindler's world, every neighborhood store will soon be advertising on Google.
You can make what you want of Schindler's appearance: the participants interviewed by Werbewoche thought his presentation was above all a "pure sales show" and "window dressing".
Publicitas boss Otto Meier: "For me, the presentation was not quantified enough." In other words, Schindler was not specific enough. "Schindler basically left us in the dark on many points. To me, it sounded like it would be best to invest in Google today rather than tomorrow," Meier continues. Andy Hostettler from the agency JWT+H+F also felt that Schindler was leading him around by the nose: "It bothered me how Schindler gave a one-sided presentation about Google's services." Hostettler was one of the few in the audience who tried to confront the speaker with critical questions. "Nobody understands Google's advertising system. It's manipulated and determined by money," said the agency boss. We are talking about the placement of search engine entries, which are not beyond all doubt. Among the first ten hits, there are often only price comparisons and questionable blog entries. For Andy Hostettler, this is a clear indication that not everything works the way Google likes to say it does. Schindler denied the accusation.
After his presentation, Philipp Schindler left unnoticed without answering any further questions. Even Google Switzerland boss Andreas Schönenberger, who was also in the audience, didn't have time for an interview and referred to the PR department, which, according to the SonntagsZeitung, takes weeks to answer inquiries. For Catherine Müller from the Swiss Press Association, this behavior is nothing new: "I see it all the time. Google puts on a big show, but then there's no time for critical questions." Müller is a member of a four-person project group that is currently negotiating with Google about its news service Google.News due to copyright infringement.
Christian Lüscher
Despite data protection, Google can be scary. Because virtually nothing is known about the future plans of the all-dominant search engine. The cult company likes to shroud itself in a cloak of silence. You don't hear anything from employees or managers. The Google world is hermetically sealed off from the rest of the world. Journalists who try to get in touch with the company know what they are talking about. The information giant consistently avoids publicity.
Last week, however, the European top management dared to appear in front of a large audience for the first time. Philipp Schindler paid a visit to the Baur au Lac hotel in Zurich. He is Google's Head of Northern Europe and, alongside the founding trio Sergey Brin, Larry Page and Eric Schmidt, one of the most important minds in the Google cosmos. The 37-year-old has been in charge of the world's most influential brand in Europe since 2005. Schindler is considered a veteran of the web. The German brought Internet marketing up to speed for Bertelsmann and Internet giant AOL. Until he was poached by Google.
The International Advertising Association (IAA), roughly the club for exceptional personalities in advertising and media, called for a general meeting and trend brunch. Philipp Schindler was invited to spice up the event with a presentation. The marketing specialist is a man in demand. In view of the figures presented by Google last year, there is currently no company that is more successful than the search engine giant. The reason why Schindler is standing in front of the Swiss media elite is already in the title of his presentation: "Google - part of everyday virtual life or a threat to traditional business models?" The topic is highly topical. Publishers around the world are perplexed by the advertising machine. Even here at home. People up and down the country are watching Google's expansion plans in Zurich with suspicion. 400 new jobs are to be created. The increase in personnel will mainly affect sales. But that's not all. In the USA, the technology company is experimenting with the marketing of print ads. Google's successful advertising system is to be adapted to the offline world. A move that leaves no publisher cold. The industry is skeptical. The "threat" in the title is not a nice addition.
Right at the beginning of the lecture, Schindler starts with a short story: "A friend of mine is standing in a store for musical instruments with his six-year-old son. The father asks his son: What instrument would you like to play? The son replies: iPod." The audience laughs, the ice is broken. For Schindler, this is not just a nice anecdote, but a warning call to the media strategists in the room. It is also not his only story as a symbol of the media revolution that is currently taking place. For the Google man, the fact that traditional business models have had their day is as certain as the Amen in church. At least that's what his presentation says. If you don't join in, it's your own fault.
Clever salesperson For Germans, Google is the largest and most effective marketing and sales channel. In the long term, everything else is just an afterthought.
Schindler presents himself as a shrewd salesman at the Trend Brunch. For him, everything is sensational and fantastic, except that Switzerland lags behind internationally in terms of advertising expenditure on the Internet. "Switzerland is so progressive. But anyone who doesn't invest in the Internet is negligent." In Schindler's world, every neighborhood store will soon be advertising on Google.
You can make what you want of Schindler's appearance: the participants interviewed by Werbewoche thought his presentation was above all a "pure sales show" and "window dressing".
Publicitas boss Otto Meier: "For me, the presentation was not quantified enough." In other words, Schindler was not specific enough. "Schindler basically left us in the dark on many points. To me, it sounded like it would be best to invest in Google today rather than tomorrow," Meier continues. Andy Hostettler from the agency JWT+H+F also felt that Schindler was leading him around by the nose: "It bothered me how Schindler gave a one-sided presentation about Google's services." Hostettler was one of the few in the audience who tried to confront the speaker with critical questions. "Nobody understands Google's advertising system. It's manipulated and determined by money," said the agency boss. We are talking about the placement of search engine entries, which are not beyond all doubt. Among the first ten hits, there are often only price comparisons and questionable blog entries. For Andy Hostettler, this is a clear indication that not everything works the way Google likes to say it does. Schindler denied the accusation.
After his presentation, Philipp Schindler left unnoticed without answering any further questions. Even Google Switzerland boss Andreas Schönenberger, who was also in the audience, didn't have time for an interview and referred to the PR department, which, according to the SonntagsZeitung, takes weeks to answer inquiries. For Catherine Müller from the Swiss Press Association, this behavior is nothing new: "I see it all the time. Google puts on a big show, but then there's no time for critical questions." Müller is a member of a four-person project group that is currently negotiating with Google about its news service Google.News due to copyright infringement.
Christian Lüscher
