Selling in new media worlds
Sales The quality of content determines how new media are used. With a new generation of media users who rely more heavily on digital media, media users are becoming broadcasters of information about companies, products, and services.
Sales success requires more than creativity. It needs "Intelligent Sales", the ideal method to encourage people to buy and to awaken their desire for beautiful and new things. This is exactly what "Intelligent Sales" is: exciting storytelling, cleverly enchanting products by immersing them in emotional worlds, cleverly rediscovering the utility value of goods. According to a survey by the British Association of Publishing Agencies (APA), readers of intelligent sales magazines are 11 percent more brand-affine than customers who have not read about the product range beforehand. With a new generation of media that relies more heavily on digital media, media users are becoming broadcasters about companies, goods and services. To this end, customers will (in future) use digital media in a variety of ways via voice (podcast), as an actor (video) or as an author (weblogs).
As part of the "digital lifestyle", companies are also taking the leap into previously unknown media fields. With modern media tools such as e-journals, mobile radio, vodcasts or weblogs etc., companies are fighting for customers and market share. With the new forms of communication, however, the demand for quality content is growing rapidly. Pioneers of new media worlds are realizing that the quality of the content determines the use and the user of the new web, online and mobile media. The what in the well-known formula of the 7Ws (to whom, how, what, with what, where, when and how much) is moving to the top of the list. This is because the "newsworthiness" of the content/content or its relevance is decisive for the target group: the more relevant a message is for me, the more willing I am to take in and accept the information that is offered to me.
Minimum program for content fitContent fit includes a minimum program of five success factors.
Relevance:
Is the content relevant for the target group? Does my message fit my target audience on the one hand and the environment on the other? differentiation:
Is my message independent enough for it to be noticed and for my product to stand out from others? consistency:
Is the content coherent and consistent with previous communication activities? authenticity:
Are my statements/arguments credible for the intended target group and can I really deliver what I promise? With the content fit, companies sell more intelligently in new media worlds - in plain language this means: they sell better.
Andy Schärer, Head of Marketing Communications, Infel AG
