The readers of Werbewoche have voted. This year, the founder of what he defines as the "smallest advertising agency in the world" has won over the largest fan base within the Swiss creative industry.
WW: The "smallest advertising agency in the world" - how long can Walker keep this title? Pius Walker: (laughs) This question is now almost as old as our agency. But fortunately, as citizens of this country, we don't have to ask ourselves whether we will be forced to enlarge Switzerland after a positive economic development.
What is the advantage of a small agency? Interestingly, the size of an agency is limited at the top. You won't find an agency anywhere in the world that employs more than a few hundred people in one building. Yet the other would be perfectly feasible. So if the quality of an advertising agency increased with its size, our industry would look very different. But agencies have realized that growth reduces creativity, so they automatically split up into smaller units. The connection between these units is then called a network. And it is precisely this form that we are also adopting. Perhaps with the difference that we are trying to use this principle even more consistently. But we didn't set up this agency to introduce a new agency structure, but because we have set ourselves the goal of creating exceptional advertising. The structure merely helps us to achieve this goal.
Are there any disadvantages? Let's wait and see.
As the new number 39 in the world, are you also interested in budgets abroad? Ironically, the majority of our campaigns are now also being used outside Switzerland. This also means an increasing number of inquiries from abroad. This was never planned, but of course we are still pleased.
The agency is always in the media with creative awards. In concrete terms, does this also bring new orders? We were able to acquire eight new clients last year. A fact that perhaps has less to do with creative awards than with the proven commercial success of the award-winning campaigns. However, creative awards are certainly a nice acknowledgement of the work we have done.
How often is the agency invited to pitch? It's a remarkable thing with these pitches. So far, we have been able to win all our new clients on the basis of a customized strategy presentation. Not once, however, has it been as part of an agency pitch. Two to five agencies usually work superficially and under surreal conditions towards a client presentation within such a pitch round due to the limited time available. Is this really the best way to find the best campaign and the right agency? Or is pitching now a discipline in its own right - a show that can't really do justice to solving the actual communication task? I have to admit that we are becoming increasingly skeptical about this process.
You do communications for Amnesty International, Max Havelaar and Rega: how attractive is the agency to more commercial clients? at the moment, almost a third of our clients are charities in some way. That's a nice feeling and we can well imagine maintaining this relationship in the future. However, we are primarily interested in a customer's mission; the sector is of secondary importance. Ultimately, there are no non-commercial clients, because even NGOs are primarily interested in the success of a campaign at the end of the day.
How much does the growing economic success of your agency mean to you? Success secures us the funds we need to continue on our path and maintain our independence. And it also pays for a few nice things from time to time, such as our new espresso machine, which we are all very proud of.
There is a new ranking with fewer festivals in Werbewoche's creative ranking. What do you think of this development? You don't give yourself the title of creative agency, it's awarded to you. That's what gives the competitions their legitimacy. The competition organizers are actually handsomely compensated for this achievement. The new rating is a major step forward. In future, agencies will have to spend significantly less time and resources to achieve the same year-end result in the creative ranking.
How should you imagine the work process at the smallest agency in the world? perhaps not so different from anywhere else. Different people work on a customer's task until they have found the solution. Our telephone costs are probably a little higher because our employees are not necessarily based in the same building.
What did you want when you chose the advertising profession? I like to seduce and I am fascinated by the search for ever new ways to do this. The longer I've been doing advertising now, the more my job has become what I dreamed of back then. It's a privilege to develop an idea for our customers or to be there when it comes into being. An older midwife once told me that even after hundreds of births, the fascination of this one moment has never left her.
What annoys you about your job? People who don't take their job seriously. Cheap tricks and showmanship. Advertising that insults the intelligence of the viewer.
As "Advertiser of the Year", what do you think of the threat of advertising bans? Advertising bans are a capitulation to the task of preventing such bad advertising. I've never heard anyone say: "I saw a good advertisement yesterday, but it bothered me." Everyone likes to be courted. But nobody likes to be bothered.
Most media such as commuter newspapers, private TV and radio are now financed exclusively by advertising. What do you think about this situation? The problem lies in the mixing of editorial content and advertising. I believe in a clear signature for each message. They want to know who is speaking to them and with what intention. I see a logo at the bottom right of an ad and I know that this brand wants to win me over. That's what I like about good advertising; it's open and honest. It is a disadvantage for everyone involved if I no longer know who paid for the editorial content. The editorial team loses its credibility and the reader feels cheated. But the brand also loses favor when you realize that it has tried to impress me with a trick.
There are shifts in budgets between traditional advertising and new forms. How do you assess this development? The range of possibilities available to us creatives is growing all the time. This gives our paintbox new and fascinating colors. But the idea itself is and remains the decisive factor. A bad movie is not suddenly good because it is sent to my cell phone. What is also certain is that more and more is being communicated and advertised. Only the really best ideas stand out from the crowd. With our agency form, we want to keep our agency fit in order to find them again and again.
What are your goals with your agency? We have a long road ahead of us. We are not yet where we want to be in terms of creativity and quality.
What criteria do you use to judge a campaign? I think it's wrong to look at advertising solely from the advertiser's point of view. The consumer's eye is more important. This raises the question: Would I open an account with this bank? Would I wear this sneaker? Can I make my girlfriend happier with a bouquet of flowers than with a box of chocolates? As soon as I answer these questions positively, I have achieved my goal. That's why I attach great importance to the judgment of people outside the industry.
What makes you a proud agency owner? We are delighted to see what we achieve together with our clients. Amnesty International, for example, recorded a twenty-fold increase in website visits immediately after the first poster campaign and the donation figures for 2007 have just been published. Following the new TV commercial and mailing, these have risen by a further 10 percent, giving Amnesty its most successful year of donations ever. Fleurop was able to celebrate the best-selling Mother's Day in the company's history in 2007 and Maxiprint was delighted with a 44 percent jump in sales compared to the previous year immediately after the Newskweek campaign. Of course, the success of a company does not depend solely on marketing measures. But it is nice that we can make a contribution to this.
How do people manage to get a job at your agency? We always look at all applications with great interest. We want to remain the smallest agency in the world and keep our base lean. Nevertheless, there is always someone who fits in so well with us that we simply have to say yes. For example, Nik Hodel joined our creative team at the beginning of the year. We are also increasingly looking for a consultant and project manager to complete our small team.
At the age of five, my son is still at the age where he wants to be the same as his dad. To avoid the guaranteed disappointment later on, I'm now getting more involved with the next generation of creatives as a precaution. For example, I was recently allowed to join the committee of the ADC Young Creatives competition. Our agency is currently helping to realize the winning entries
Interview: Andreas Panzeri