Second 2.0 spring
Internet The Web 2.0 project Youme.net was launched a year ago. And it continues. Only differently.
Internet The Web 2.0 project Youme.net was launched a year ago. And it continues. Only differently.
The Swiss Web 2.0 flagship Youme.net will not have the money tap turned off. At the end of February, the local blogosphere was still discussing the imminent bursting of the first Swiss "Web 2.0 bubble". The reason: the so-called Youme Cube, a mobile wood and glass construction, is currently for sale on eBay for 48,000 francs. "But there's no need to panic," said Youme boss Marcel Meier, reassuring the bloggers reporting the news. The mobile office was a temporary project from the outset. Youme.net is a so-called social network, its own interpretation of the well-known US role models MySpace and YouTube (see WW April 19, 2007: "Ringier tests join-in web"). The Swiss publishing house Ringier is supporting the project with a six-figure sum and hopes to learn more about the online usage behavior of the younger generation through its involvement.
Although the project is celebrating its second year this spring, not everything has turned out as the creators had hoped. Youme boss Marcel Meier is by no means only positive. "We made our mistakes," he admits. The participatory portal, which was sometimes heavily criticized by the community and bloggers, had more trouble than expected with the 2.0 technology. Meier does not share the widespread opinion that the technology behind such a project is not a decisive factor in retaining users on the site. "The mechanisms behind such a system are very complex," he says. In addition, the rapid development of technology is all too often underestimated. No sooner has a video solution been licensed than a new one is on the market. Meier: "This makes development extremely difficult, especially for a multimedia project like Youme.net."
In addition to the programming, the "digital village square" also had problems with the graphic design. "We started out with the wrong design agency, which wanted to push through its ideas at all costs," says Meier. In the end, they had to hire graphic designers and develop their own layout, which delayed the launch of the platform by months. Independence is very important if you want to hold your own in a small market like Switzerland. Meier: "We want to appeal specifically to the creative class." Which is obviously appreciated by users. "But we overdid it," says Meier. Since the beginning of March, the site has been more user-friendly again. The layout is a compromise between the otherwise rather sterile-looking usual 2.0 offerings and the old design concept from November last year.
In addition to the technical problems, the community on Youme.net did not develop as the Swiss Web 2.0 pioneers had hoped. "In the beginning, we went broad with the topics in order to cover as many areas as possible," explains Meier. Unfortunately for him, as he says himself, no focus has emerged. Analysis of the usage statistics shows a flat distribution of interests. "We can't identify any topic that users are particularly interested in," says Meier.
The consequence is additional work to coach and monitor the community. Filling social networks with content is already very time-consuming. Meier is also convinced that the content on his platform has no immediate effect. "We can't force users to do anything. Everything is on-demand." But some of the content would be discovered after two months and suddenly users would come in droves. The phenomenon is new to him. Meier: "Either the content is good or it's somewhere unnoticed on the platform."
There is no recipe for good content. Meier can only say that the demand for content depends heavily on the topicality of the media, search engines and the sender of the message. Attracting the attention of users with "fake dialogs" is useless. According to Meier, the "wolf in sheep's clothing" is always quickly exposed. He suspects that this is mainly what advertising agencies try to do. "It always backfires," says Marcel Meier.
The commercial success of the site is still a long way off. "The commercial side is a lot slower than the technology," says Meier. There are no reliable baseline figures, although a beta version went online last spring. However, Meier is convinced that commercial success will come. The cross-story principle - selling content to newspapers or television - will also work in the medium term. Negotiations are currently underway with TV stations to give the Youme community its own program lasting several minutes. Meier is giving his project time because they are not yet in a position to consistently produce content at a certain level of quality.
In its second year of existence, Youme's backers want to see performance. The payment model for the moderators and editors who work for the participatory project has therefore changed since March. Meier has introduced a performance-based wage, a so-called "shared revenue model". Employees are no longer paid a fixed salary. Their earnings are now made up of a fixed component on the one hand and their performance is assessed on the basis of visitor numbers on the other.
This means that employees share in the revenue if their content "performs". "In the future, we will no longer hire and pay people as we did in the beginning," says Meier. The model will also be transferred to users, who can therefore earn money.
Christian Lüscher
