Transport Favo has developed a very special campaign for SBB Cargo.
"How do you manage to communicate your services credibly?" SBB Cargo and the Basel-based advertising agency Favo asked themselves. The creative team's solution: By communicating your services in a tangible, emotional way and with a direct added benefit. Translated into the media, this means direct interactivity is required. "Print alone can only do justice to this task to a certain extent. It works differently in the online world," Favo is convinced, which is why the microsite www.cargomagazin.ch was developed based on the Cargo logistics magazine concept. It is the centerpiece of a new campaign. Here, interested parties can find reports, video interviews with customers, exciting photo galleries, useful e-tools, the online edition of the logistics magazine Cargo, specially compiled dossiers and company portraits.
The online concept is cleverly and effectively accompanied by advertisements in the largest daily and weekly newspapers in Switzerland. Favo was commissioned by SBB Cargo to create informative images of these references. This is SBB Cargo's customers speaking. These include Migros, Pistor and Swiss Steel. You can find out how thousands of tons of scrap travel across Europe to produce new components for the automotive industry. Or how the large number of bakery ingredients arrive at the bakery late at night so that the fresh breakfast rolls are guaranteed to be on the table the next morning. The advertisers are convinced: curiosity is aroused to find out and experience more at www.cargomagazin.ch.
The campaign is of course based on a very specific background. There has been a lot of media coverage of the developments at SBB Cargo in recent months. "The aim now is to focus on SBB Cargo's performance, beyond the emotionalized discussions about the rail freight company," emphasizes Hinrik Wachsmuth, CD at the Basel advertising agency Favo. So it makes sense that the Basel advertisers did not create a glossy image campaign, but an integrated campaign in which print and online measures complement each other perfectly and "generate real added value for customers, stakeholders and SBB Cargo", says Adrian Kohler - Head of Marketing + Communication at SBB Cargo. "The useful tools and other live reports make our services, which are indispensable for the Swiss economy, visible and tangible," says Kohler. Customers and the market are already reacting positively and employees are proudly referring to the new communication.
The plan is to gradually integrate the Cargo magazines into the CMS system. In future, this will ensure that informative and useful knowledge in and around SBB Cargo is made available to customers and interested parties. The vision is to develop www.cargomagazin.ch into an informative and up-to-date source of information for experts, just as the Cargo magazine is already today as a print medium.
Andreas Panzeri