The online marketplace Siroop has received a prominent addition. The company has announced that Brack.ch's product range can now be purchased via the platform.
Siroop describes itself as "Switzerland's first open online marketplace". The company is a joint venture between the Coop Group and Swisscom. The project is still in a beta phase. The portal is not due to be launched until the second quarter of this year with a large-scale advertising campaign.
Brack.ch is not worried about the competition
The Brack.ch range available on Siroop comprises a total of 80,000 items, according to the company. The collaboration is a win-win situation for both sides. Siroop benefits from the addition of a major Swiss provider. In return, Brack.ch increases its reach.
Brack.ch decided to collaborate with Siroop in the early stages, as the marketplace could become "one of the primary points of contact for Swiss consumers when it comes to searching for products", the company writes.
According to Markus Maler, CEO of Brack.ch, it is also not a problem that Coop, as the owner of competitor Microspot.ch, is also involved in Siroop. Siroop acts independently and treats all players on the platform equally, Maler continued.
Financing via commissions
In principle, any retailer can join the Siroop marketplace. Joining is free of charge, the company announced on request. Siroop itself is financed by commissions. The amount depends on the product category. The size of a retailer is irrelevant, the company emphasizes.
The commission rate for electronics retailers is 6 percent. All other categories are charged 9.9 percent. Payment costs are included in the commission. Siroop has provided further information on participation on its website. There are currently 63 retailers registered on the marketplace. The product range extends from cosmetics to books and electronics.
Competition not a problem so far
Siroop sees itself as a "pioneer" in Switzerland. There is still no online marketplace "that is completely open to all market participants". Siroop is extending a hand to all interested companies. In addition to large online players such as Brack.ch, small "stores around the corner" are also addressed, Siroop continues. Not even a website is necessary.
As the platform is open, direct competitors also meet here. The operators are well aware of this - it is an essential part of the concept. Ultimately, it is up to the retailers to decide whether this is the right approach for them. Siroop wants to offer all companies, regardless of size and importance, an equally attractive platform.
So far, there have been no problems between retailers with the same product range. "For example, many of our small retailers have created a niche in which they specialize. Or they offer products that large retailers don't have on offer," say the operators.
Improvements to the website
Since the start of the test phase, Siroop has continuously developed the online marketplace. Feedback from around 1500 customers has been incorporated into this process. According to Siroop, the customer experience has been improved thanks to these suggestions. Furthermore, the range of functions has been successively expanded in order to increase the added value for customers and retailers.
Siroop worked closely with external partners from Switzerland and abroad to develop the website. For the design and web development, Siroop relied on the Swiss agencies Ginetta and Liip, according to the company.
In addition, the company currently employs 20 in-house developers at its site in Zurich. In March 2015, there were only 2 developers. Siroop is currently looking for additional developers to join its team. These are primarily specialists in back and front-end development, as well as search specialists. According to the company, 100 people currently work for the company. (Web Week)