Tourism Instead of a new catalog, Fisch Meier Direkt creates a stylish travel magazine for Kuoni.
Do people forget the economic crisis on their Kuoni vacations? Hardly the travel industry itself. According to estimates by the Swiss Travel Agency Association, it has suffered a drop in sales of almost 30 percent over the past two years due to the demand killers of terror, war, SARS and the global recession. In addition, the structural changes - low-cost brands squeezing margins and falling commission income - have robbed some tour operators of their sleep. Swiss industry leader Kuoni is in the process of radically sprucing itself up for the expected recovery: Following the divestment of its problematic business travel division, the branches that are struggling with profitability problems - a good one in ten - and TUI Suisse are now to follow suit, according to the latest speculation from Schweizer Touristik.
Focus on quality of advice
The new orientation is primarily taking place in retail, which is aiming to increase the value of advice. This is the only way to bind buyers of upmarket travel arrangements to the brand. It can therefore not be ruled out that the catalog of invoiced services will be expanded in the future.
In contrast, the four new Kuoni catalogs, which act as the linchpins of the new advertising campaign, are already available. The striking thing about them is that they feature an impressive conceptual change in the nature of the travel catalogs.
Lifestyle sells travel
The new in-house agency Fisch Meier Direkt enriched the offer section of the Kuoni travel catalogs in an innovative and attractive way: The editorially prepared background information, reports and portraits were spiced up with a visual potpourri of suggestive vacation worlds - from the Villa Kunterbunt to Nordic design and from the Hollywood desert to the spicy chicken "Frango Piri Piri" to bring the dream destinations even closer to the readership.
With the mixture of infotainment and lifestyle, the catalogs allow unusual insights even into supposedly well-known destinations. The clear graphic categorization of the target groups - with children, wellness or sports-oriented - enhances clarity.
The magazine-like concept of the new catalog line has its solid reasons in the results of market research. According to Elvia's travel behavior tracking, 46 percent of respondents still prefer the travel catalog when deciding on a travel arrangement. One and a half years ago, this was one of the reasons why four agencies were asked to redesign the catalogs. The aim was to give consumers added value, to communicate the offers attractively and clearly and to offer retailers a clear working tool.
Fisch Meier Direkt emerged as the winner of the pitch with a revised catalog structure, simple navigation and a very emotional image tonality and produced the first four editions: Beach vacations, city breaks, boat trips and Canada/Alaska.
From catalog to image
The four catalogs are also at the heart of the image campaign that was launched last week in German- and French-speaking Switzerland. An F12 display in the nine largest cities shows how connoisseur globetrotters can be whisked away to vacation worlds at home, on the streetcar, in the bathtub or in the office using Kuoni catalogs.
At the same time, readers are encouraged to order the catalogs by means of gate folders in magazines. The gate folders are supported by a broad-based advertising campaign that conveys the new image tonality and makes direct reference to the catalog page. The presentation will also be integrated into shop windows in stores, sales promotion and customer loyalty measures, cinema slides and online measures. "We are convinced that we can revalue travel in a sensual and emotional way and move away from turning vacations into a quick, short-term, low-involvement product," says Gianni Moccetti, Head of Marketing at Kuoni.
Another aim of the new catalog concept is to open up new channels for distribution and offer advertisers an attractive environment. "We haven't yet been able to actively acquire advertisers, as the project was supposed to remain secret, but we are already in the starting blocks and are very confident about the upcoming editions," says Denise Azzini, Head of Advertising and Sponsoring.
A mix of infotainment, lifestyle and offers: Kuoni's new catalog concept appeals to upscale buyers.
The ads for the new catalogs: Get in the mood for Indian summer and beach vacations.
Tourism Kuoni appeals to upmarket customers with a mix of lifestyle, infotainment and offers >> Page 7
Luca Aloisi