Competition The readers of Werbewoche have voted and Peter Felser, CEO Spillmann Felser Leo Burnett, has been named Advertiser of the Year with 28 percent. The strategist and top creative reveals what his career is all about.about his start in advertising: "Many people say they always knew they wanted to work in advertising. I didn't. It was a coincidence. I studied economics in Fribourg and didn't have a specific career goal at the end of my studies. Of course, that was also a time when it was easy to find a job. We had a really good time. I was allowed to decide: Do I want to go to UBS, Nestlé or IBM? Then I heard by chance that Advico was looking for a PhD student in the marketing department. Someone who works 50 percent and writes 50 percent of their dissertation. I thought that sounded good, especially working there only 50% and slowly entering the world of work. Then I looked at the agency - and I was fascinated by the fact that I could work for a lot of different sectors. Advertising really is very varied. That's why I stayed loyal to the advertising industry."
On the battle between creation and market research: "Back in 1986, there was a religious war between creatives and market researchers. The latter were highly stylized as the killers of creativity, the advertising testers who destroyed everything creative. I therefore wanted to investigate in my doctoral thesis why some test and do a lot of advertising research and others do not. On the one hand, this empirical study gave me the opportunity to take an in-depth look at advertising research and, at the same time, to gain an insight into a wide range of industries. To summarize, I found out that Advertising research is done because clients are looking for validation. It has nothing to do with the industry or the know-how, but more with the structure of the company. To put it simply: the more hierarchies there are, the more testing is done. If the owner can decide for himself, he is quicker to say: Come on, let's do it."
About 16 years at Advico: "I started at Advico as a Junior Marketing Assistant and left 16 years later as CEO and Delegate of the Board of Directors. Actually a boring CV. Or at least one that doesn't necessarily correspond to the management books that say you should change companies every three to four years in order to gain as many different insights as possible. But I have realized that You can also have different experiences if you stay in the same place and everyone else changes. The experience is the same. Maybe it's even better if you stay in the same place, because then you have to pay for what you've done - but you can also see what you've achieved."
On his impact: "At Advico, I experienced the merger with Young & Rubicam in 1989. We went from being a Swiss agency to an international company. Young & Rubicam were the creative high-flyers and Advico was more structured and down-to-earth. Together they complemented each other well, which certainly helped the agency move forward. In 1991, I set up the strategic planning department - Account Planning. It was the first department of its kind in Switzerland. We worked intensively on strategies, conducted studies on consumer behavior and developed the Brand Asset Valuator. That certainly helped me to develop a personal understanding of brand management. "
On founding the agency: "We felt comfortable at AY&R and also identified very strongly with the agency. Then the situation changed, a British financial holding company took over the agency, and from that point on there were differences of opinion about the agency's strategic direction. As thoroughbred advertisers, our decision was quickly clear. We founded our own agency on July 1, 2002. With hindsight, we can say that it was a very good decision, and a foolhardy one too. But it was the right one, and we achieved exactly what we wanted: a beautiful agency. We are independent, our own boss and master - and that's really fun."
On growth: "We started out with ten people. Today we are over 50, but we are not worried about the strong growth. We have already successfully managed an agency of over 100 people. We also set our own limits with the size of the agency building. We feel very comfortable at Aemtlerstrasse and don't want to move again. We will soon have reached an optimal size."
On fixed structures: "You need a certain size to be able to work at all. It is also important to us that we can have our employees around us. You can look them in the eye and not just communicate via a virtual network. Direct presence is good because employees work more responsibly. You clean up what you've done and you also work with customers on a long-term basis. It's always this situational throwing together - I have my doubts about that."
About teamwork: "I have been working with Martin Spillmann and Rolf Zimmermann for 20 years. We are a team of partners who have been working together successfully for light years by advertising standards. This well-coordinated team is certainly one of the main reasons for our success. We understand each other blindly. Our customers realize and appreciate that."
About the network: "The collaboration with Leo Burnett is characterized by mutual respect. Thanks to the network, we can also support some clients from here worldwide, for example Mammut, Carl F. Bucherer or Switzerland Tourism, for whom we manage worldwide projects."
About Michael Conrad: "The former creative director of Leo Burnett is a member of our Board of Directors. We thought that we should also have outsiders on the Board of Directors - and we like to have people who understand the business, who are advertisers and not just lawyers or bankers. For us, he is the ideal person for a Board of Directors."
On the change in his work: "Unlike certain network agencies, we don't waste our time with internal reporting. Here, I can concentrate my energy and strength fully on the clients again. All partners devote 100 percent of their time to our clients and we have very few internal discussions. We also talk very little internally about our agency philosophy because it is absolutely clear to us in which direction we want to go. And we don't have to report internationally to Leo Burnett. So we can work properly for our clients."
About the goal: "Yes, we want to be at the top. When we founded our agency, we said clearly: we want to be the best agency in Switzerland and not somehow number 12 or 25. By "best agency" we mean the optimal combination of sound strategy, outstanding creativity and entrepreneurial advice. This also requires a certain size."
I'm proud of campaigns that have a clear core idea and have been running successfully for years. I'm thinking of the commercials for the cantonal banks ("Growing together"), the Annabelle campaign ("Women are like that.") or the Swiss Life campaign ("Ready for the future."). However, the most beautiful works are always the most recent: Mammut (Mary Woodbridge), Switzerland Tourism (World Cup spot), Migros Mode (models) and the Tages-Anzeiger campaign with the municipal coats of arms."
About the agency's style: "We always try to put the brand to be advertised in the foreground, which then results in the tonality and style. What we want, however, is to get the maximum out of it every time. To make advertising as good as possible. Good advertising moves something, touches something. Sometimes it can be humorous, other times we work with great emotion, other times it is surprising, touching and very serious. We never wanted to have a typical SFLB style."
On the media impact of advertising: "It is intentional, but you can't control it strategically. You can help make it happen by picking up on topics that are relevant. If we can do that, then the media will pick up on our advertising. Mammut was a big hit in this respect and triggered discussions worldwide. The film for Switzerland Tourism did the same. This spot was widely reported on. The effect was thus extended editorially. This led to no less than an additional 750 million contacts worldwide."
On changes in advertising: "The fact that there are new channels and new methods of reaching consumers is undisputed. These are big changes. But I'm not sure whether the mindset has to be completely different as a result. It's still about reaching consumers efficiently and being able to inspire them with the right message. Whether the idea then comes to fruition on the Internet, in the cinema or on a poster is secondary. In my opinion, the creativity of consumers is also overestimated. There are people who say that creativity is brought in by the consumer, keyword MySpace, YouTube. It's not the case that everything that's on there simply becomes a huge success and millions of people want to see it. There are some great ideas, but there are also millions of flops. To simply believe that you can leave brand management to the consumer is questionable to say the least."
On his involvement as a lecturer: "Like many others, I taught the advertising managers at Sawi. Together with my colleagues from the Account Planning Group, I organized the intensive seminar on strategic consulting for the BSW. Now we are going to initiate a new seminar on the subject of advertising effectiveness research. It is important that advertisers know how to measure success. I also teach at the universities of applied sciences in Olten and Winterthur and at the University of St. Gallen. That is an enrichment. The exchange of experiences is very interesting."
On personal goals: "We also want to have fun at work. That was one of the main motivations why we started ourselves. We want to be able to decide who we work for - and who we don't. And I can say that we have a really great customer portfolio. Customers who suit us. That also has something to do with age. We say to ourselves: we're still too young to be frustrated and just have to pull something off. But we're also too old to keep getting on our nerves. We're at an age where we want to say: It has to be right."
About his orienteering: "I used to compete intensively in orienteering, over 50 competitions a year. In total, I have around 700 competitions under my belt. What I like about orienteering is that it challenges you physically. But you also have to keep your head in the game. I've been Fribourg champion several times, have run at the front of national races and have enjoyed taking part in international competitions lasting several days in Sweden and Finland."
About his family: "As a father with two daughters (15 and 16), there's never a dull moment. The intensive family life also helps me to keep my feet on the ground and to be able to correctly classify media reports about "the youth of today"."
Interview: Andreas Panzeri