No risk for the Schweizer family
Magazine Parallel to the relaunch, the Swiss family is entering foreign domains with a free legal advice service for subscribers.
Magazine Parallel to the relaunch, the Swiss family is entering foreign domains with a free legal advice service for subscribers.
The newspaper is also an insurance policy: this practice has pretty much fallen into oblivion, or is limited to little more than a traditional title. However, the printed press has a long history of offering additional benefits. Especially in the early years of the traditional newspaper titles, insurance against illness and loss of working hours was a popular lure to attract subscribers. As social services were still largely absent, the focus of the public when buying a newspaper subscription was often not on the paper but on the insurance. New advisory serviceNow Schweizer Familie (SF) is building on this tradition with a free legal advice service for its readers and legal protection insurance at a preferential price and is teaming up with Mobiliar subsidiary Protekta. From September 20, subscribers will be able to obtain free advice on all areas of law from Protekta lawyers by telephone on weekdays. In addition, the legal insurer is offering SF readers legal protection insurance at special conditions. From a strategic point of view - one hand washes the other - this model enables the Swiss family to strengthen the loyalty of its readership and generate new subscriptions, while the Mobiliar subsidiary gains new policyholders.
"Schweizer Familie has always offered a lot of reader service," says SF editor-in-chief Daniel Dunkel. "But a crisp durability tool for subscribers was missing until now." For Dunkel, the deal was the decisive added-value element. A historical side effect: the offer is also a reminiscence of the 113-year-old newspaper's own past. Back in the 1930s, women who were not working were insured against death, disability and accidents with a subscription from Schweizer Familie. According to the publisher, this still applies to around 20,000 people today.
The new range of products and services is in line with the profile of the SF readership, which includes many families who tend to value security highly and are only willing to take limited risks. The legal advice fills a gap here, be it when leasing a car, booking a vacation, concluding complicated contracts with telephone providers or dealing with rental problems. "People need advice because they can no longer find their way through the jungle of paragraphs," says Dunkel.
Nothing against advice papersLast March, the Schweizerischer Beobachter rejuvenated its appearance and has since given family issues more space in the paper with a separate section. In this context, the new legal advice from Schweizer Familie/Protekta can also be read as a journalistic tit-for-tat. This is because the SF players are entering a domain that has been commonly associated with the Beo advisory service for generations. "The Beobachter can give us a few tens of thousands of readers," says Daniel Dunkel, although he does not see this as a declaration of war, either against the Beobachter or other advice magazines. With the exception of one anonymized model case per month, the Swiss family does not want to publish any stories from the legal advice sector.
For Dunkel, comparisons with the Beobachter do not stand up. "Our focus is on reader loyalty and gaining subscriptions." We don't want to become a fighting paper for deceived consumers, but rather educate our readers. The best effect Dunkel imagines from advising his readership is that people - legally impregnated, so to speak - don't get into difficult situations in the first place. This is consistent with the way typical Swiss family issues are dealt with, where those responsible do not want to offend their flock with gloomy stories. The world is already a bad place
enough.
René Worni
See also:
Relaunch for mainstreamer
