One plus one makes it better
Because Nielsen Online and Net-Metrix are merging their Internet panels in Switzerland, a more comprehensive and meaningful online measurement is being created.
When Net-Metrix AG and Nielsen Online announced on December 4 that they would be merging their Internet panels in 2009, hardly anyone took any notice. However, with the panel merger, the two companies set the second milestone in the history of Swiss Internet research - for one measurement and one currency.
The first milestone was dug four years ago by the then Wemf director René Schmutz and Manuel Dähler, then head of the SRG research service: After years of competition, they managed to agree on joint Internet research. This led to the founding of the company Net-Metrix AG in 2007, in which the industry association Simsa also has a stake alongside Wemf and SRG. However, parallel to the first peace agreement, a new dispute broke out, this time with Nielsen Netratings, as Nielsen Online was known at the time. Nielsen was already involved in the so-called MMXI online panel (2001 to 2005), together with SRG, Goldbach Media and some publishers. However, when the cooperation came to an end, Nielsen dropped out as a panel operator during the evaluation for the new Internet research. Nielsen then simply continued to operate the panel on its own from 2006, taking advantage of the fact that the Net-Metrix panel was repeatedly announced but never delivered any data.
Nielsen Online then upgraded a year ago. The company announced that it would increase its NetView panel from 3,000 to 15,000 panelists by the end of 2008. The aim was to provide a more representative picture of the use of small websites, to record streaming, i.e. the use of downloads and thus also radio and TV consumption via the Internet, and to measure Internet use outside the home and at work. However, Nielsen pursued this strategy internationally, so the expansion was not primarily directed against Net-Metrix. Nevertheless, the main advantage of the Swiss panel project Net-Metrix Tracking was called into question, as it should also have recorded usage at home and at work as well as streaming. However, only with 3,000 panelists and therefore with less depth of focus.
However, instead of engaging in a competition that would have resulted in two different measurement types and currencies on the Swiss market, Nielsen Online and Net-Metrix approached each other (see interview). The result of the cooperation negotiations is impressive. For the new panel, "we took the best from both sides and brought it together", says Manuel Dähler, Co-CEO of Net-Metrix. Jörg Dietz, Director Sales & Marketing at Nielsen Online, explains: "We are taking over the basic research from Net-Metrix, the measurement software from Nielsen, and we are combining the participants recruited from the two panels in order to start 2009 with a base of over 4,000 panelists."
A whole range of benefits
The panel will then be increased to 10,000 @Home panelists and 1,500 @Work panelists by the middle of the year. This is a quarter less than Nielsen originally envisaged and four times more than was planned for the Net-Metrix project. The fact that the new panel is based on the Net Base basic research makes sense because it is more comprehensive than that of Nielsen, but above all because Net-Metrix Tracking is based on the same basic data as Net-Metrix Audit and Net-Metrix Profile, the other two modules of Swiss Internet research. Incidentally, the Mach Basic print and cinema research also draws on the same data.
The decision to use Nielsen's concept and software for future measurements is also undoubtedly the right one. Firstly, because the same software will be used for @Home and @Work measurement, and secondly, because Nielsen's measurement software allows much more to be researched: it shows every program that the user has currently activated - and how they switch from one to the other. This also makes it possible to track what the user does with downloads - be it an MP3 or a PDF file. Net-Metrix, on the other hand, would only have measured the use of browsers and Internet applications. And the @Work measurement would only have measured the use of those websites that also participate in Net-Audit, i.e. websites that are tagged with an SZM tag. However, it would not have been possible to determine whether and how untagged portals such as Google were used from the workplace.
Markus Knöpfli
The first milestone was dug four years ago by the then Wemf director René Schmutz and Manuel Dähler, then head of the SRG research service: After years of competition, they managed to agree on joint Internet research. This led to the founding of the company Net-Metrix AG in 2007, in which the industry association Simsa also has a stake alongside Wemf and SRG. However, parallel to the first peace agreement, a new dispute broke out, this time with Nielsen Netratings, as Nielsen Online was known at the time. Nielsen was already involved in the so-called MMXI online panel (2001 to 2005), together with SRG, Goldbach Media and some publishers. However, when the cooperation came to an end, Nielsen dropped out as a panel operator during the evaluation for the new Internet research. Nielsen then simply continued to operate the panel on its own from 2006, taking advantage of the fact that the Net-Metrix panel was repeatedly announced but never delivered any data.
Nielsen Online then upgraded a year ago. The company announced that it would increase its NetView panel from 3,000 to 15,000 panelists by the end of 2008. The aim was to provide a more representative picture of the use of small websites, to record streaming, i.e. the use of downloads and thus also radio and TV consumption via the Internet, and to measure Internet use outside the home and at work. However, Nielsen pursued this strategy internationally, so the expansion was not primarily directed against Net-Metrix. Nevertheless, the main advantage of the Swiss panel project Net-Metrix Tracking was called into question, as it should also have recorded usage at home and at work as well as streaming. However, only with 3,000 panelists and therefore with less depth of focus.
However, instead of engaging in a competition that would have resulted in two different measurement types and currencies on the Swiss market, Nielsen Online and Net-Metrix approached each other (see interview). The result of the cooperation negotiations is impressive. For the new panel, "we took the best from both sides and brought it together", says Manuel Dähler, Co-CEO of Net-Metrix. Jörg Dietz, Director Sales & Marketing at Nielsen Online, explains: "We are taking over the basic research from Net-Metrix, the measurement software from Nielsen, and we are combining the participants recruited from the two panels in order to start 2009 with a base of over 4,000 panelists."
A whole range of benefits
The panel will then be increased to 10,000 @Home panelists and 1,500 @Work panelists by the middle of the year. This is a quarter less than Nielsen originally envisaged and four times more than was planned for the Net-Metrix project. The fact that the new panel is based on the Net Base basic research makes sense because it is more comprehensive than that of Nielsen, but above all because Net-Metrix Tracking is based on the same basic data as Net-Metrix Audit and Net-Metrix Profile, the other two modules of Swiss Internet research. Incidentally, the Mach Basic print and cinema research also draws on the same data.
The decision to use Nielsen's concept and software for future measurements is also undoubtedly the right one. Firstly, because the same software will be used for @Home and @Work measurement, and secondly, because Nielsen's measurement software allows much more to be researched: it shows every program that the user has currently activated - and how they switch from one to the other. This also makes it possible to track what the user does with downloads - be it an MP3 or a PDF file. Net-Metrix, on the other hand, would only have measured the use of browsers and Internet applications. And the @Work measurement would only have measured the use of those websites that also participate in Net-Audit, i.e. websites that are tagged with an SZM tag. However, it would not have been possible to determine whether and how untagged portals such as Google were used from the workplace.
Markus Knöpfli
Table: Structure and methodology of the previous panels - and how the new one works










