Swiss owners of a Gmx mailbox used to get news from Germany and colorful stories from all over the world around the log-in and log-out pages. As of today, they can read German-language information about Basel, Blocher, Bligg and Beromünster on their way to and from the electronic mailbox. They can also access services specific to Switzerland, such as the weather forecast for all Swiss cantons and the TV program.
The Swiss news will be supplied by the Swiss Dispatch Agency (SDA). "We are not setting up our own editorial team for the Switzerland portal," says Matthias Ehrlich (53), CEO of United Internet Media AG, Gmx's media marketer, "because we think it makes more sense for the news for Switzerland to also come from Switzerland." United Internet Media still has editorial sovereignty in the release of the reports, which SDA supplies. "In the long run, however, there will be a click democracy on Gmx Switzerland," says Ehrlich, holding out the prospect: "Our users choose with their clicks what they want to read and what they don't."
High quality and pop up tabooEhrlich does not see Gmx.ch as a competitor to established Swiss news portals. "Those who are looking for specific information tend to go to the websites of Swiss newspapers," he says. "We serve a different clientele, namely users who quickly check their e-mails during their lunch break, for example, and pick up a news item or two from the day that way." Nevertheless, Gmx news is not fast food. "We don't want to compete with daily journalism, but quality is still very important to us," Ehrlich emphasizes. "The news is intended as a supplement to our e-mail offering, an additional service for our users. And we want them to like our service. We can only achieve that - apart from the reliably functioning e-mail account - with a well-researched and well-written news mix."
Ehrlich also wants to live up to this standard with advertising on Gmx Switzerland. Pop-up windows that disturb Gmx users while writing e-mails are taboo for him. Account holders also receive newsletters no more than twice a week. Instead of using guerrilla advertising methods, United Internet Media is trying to extract the secret of its penetrating power from classic print and TV advertising and transpose these modes of action to the Internet. "For example, we offer the largest-format advertising spaces possible," says Ehrlich. "Our log-out page, with the option to run an ad in maxi-AD+ format, is very popular with companies. We also work with TV-quality spots, votings as well as banners on fixed placements, and we use targeting."
Targeting enables the anonymous and direct delivery of advertising to defined target groups. And it does so fully automatically and with low wastage. United Internet Media has developed several targeting products itself. The so-called target group planning technology links anonymous, statistically extrapolated usage information from users with offline data, such as their purchasing behavior. "This allows us to guarantee our advertising partners sufficiently accurate delivery of their advertising," explains Ehrlich. "However, we don't evaluate any data from private communications, because we consider that to be questionable in terms of data protection."
High pressure and effective advertisingEhrlich cannot confirm that no company wants to spend more money on advertising in times of the much-vaunted economic crisis. On the contrary, print is suffering badly from the advertising slump, but online is catching up. "When money is tight, advertising has to become more efficient and effective and have a high reach," says the advertising professional. "More and more companies are therefore discovering online as a good alternative to print and TV and are now taking their first steps in online advertising." So the dip in economic growth is a huge opportunity for advertising on the Internet: "World Wide Advertising" is the order of the day. "In Switzerland, the online advertising market is currently still underdeveloped," says Ehrlich. "But the market is picking up now. The crisis is building up a lot of pressure to follow suit. That is, of course, an optimal starting condition for our new Switzerland portal."
In the run-up to the live launch of Gmx Switzerland, United Internet Media has already succeeded in winning a number of major Swiss companies as advertising partners: Swiss, Swisscom, Ricardo, Coca-Cola Switzerland and Feldschlösschen are advertising on the new portal. United Internet Media has assigned local marketing of the advertising spaces to AdLink Internet Media AG Switzerland.
High range and advantagesGmx Switzerland is a German language offering. A French and an Italian version for the other language parts of Switzerland are not planned. According to Ehrlich, it would be problematic to set up a service of this quality and with this reach in several languages as well. The restriction to the German language also offers advantages: The advertising reach of Gmx.ch is particularly high due to the link with the German and Austrian Gmx portals. "This allows us to address the entire German-speaking region with the e-mail service and the respective country-specific messages and services," says Ehrlich. "As an advertising platform, the Swiss portal is thus exciting for all Swiss-based advertisers with target groups in German-speaking Switzerland and abroad, as well as for international groups with Swiss target groups."
Without the coupling with the German and Austrian Gmx portals, Gmx.ch would probably not exist. "Offering a complex advertising tool like targeting only for a small economic area like German-speaking Switzerland would not be profitable," Ehrlich emphasizes. "In conjunction with Gmx.de and Gmx.at, however, synergies are created and the targeting offer on the Swiss portal pays off. So we can offer Switzerland an advertising platform with completely new opportunities and reach."
The precursor to Gmx.ch is Gmx's Austria portal, which has been online since March 2008. The reactions of users and advertising partners to the launch of Gmx Austria have been very positive, reports Ehrlich: "The frequency of use and the length of time users spend on the site have increased significantly - and with it advertising revenues. And that by about 300 percent at once." Today, Gmx.at is the largest Austrian service portal and the second-largest online offering on the Austrian internet. United Internet Media expects a similarly positive development for Switzerland.
Anne-Friederike Wilhelm
Gmx - Fact & Figures
Freemail pioneer Gmx (Global Message Exchange) went online as a mail service in Germany eleven years ago. One year later, 250,000 people already had a Gmx account, and in April 1999, Gmx.de had more than one million members. At the end of 2008, Gmx reached 8.7 million unique users per month in Germany and was the number five most-visited online service (AGOF internet facts 2008-III).
March 2008 sees the launch of Gmx's Austrian portal, with country-specific content and services added to the e-mail offering. Within a short time, Gmx.at becomes the largest Austrian online service portal and the second-largest online offering on the Austrian Internet.
In Switzerland, Gmx is currently the third-largest mail service behind Hotmail and Bluewin, with around 750,000 mailboxes. The company expects the launch of the Swiss portal to bring rapid growth in Gmx users and rising advertising revenues. The company is also aiming for a place among the top 5 Swiss Internet portals. (afw)
Swiss news on the Gmx home page is supported with banner advertising from Feldschlösschen.